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WARRANTY AND SERVICE
There is a 2-year warranty period if your new product stops working due to manufacturing or material
faults which begins from the documented date of purchase. The warranty covers materials and the
cost of labour. When inquiring about service, please state the product name and serial number. You
can find this information on the type plate. You can write down the information here in these instruc-
tions so that you have them at hand. This makes it easier for the service technician to find the correct
spare parts.
The warranty does not cover:
- Faults and damage that are not due to manufacturing or material issues
- Damage caused by failure to properly maintain the device - including failing to clean it
- Fire and/or water damage or moisture damage on the product
- Damage caused during transport if the product was transported without proper packaging
- Damage caused by the use of unoriginal spare parts
- Damage resulting from failing to follow the instructions on how to use the device
- If the device has not been set up/assembled as specified in the instructions
- If non-professionals have installed or repaired the product
- Batteries or any other parts subject to normal wear and tear
Damage during transport
If the product is damaged during transport and this is discovered when the retailer delivers the
product to the customer, this is exclusively a matter between the customer and the retailer. In cases
where customers have handled the transport of the product themselves, the supplier shall not be lia-
ble for any potential damage during transport. Any damage caused during transport must be reported
immediately and no later than 24 hours after the product has been delivered. If not, the customer’s
claim will be rejected.
Unnecessary service
If the product is sent in to be serviced and it turns out that the fault could have been fixed indepen-
dently by following the product’s instruction manual, the customer will need to pay the service fee.
Commercial purchases
Commercial purchases are all purchases of devices that are not intended to be used in private house-
holds but instead intended to be used for commercial purposes (in restaurants, cafés, canteens, etc.)
or intended to be rented out or otherwise used by multiple users in turn.
There is no warranty offered for commercial purchases, as this product is only intended for regular
household use.
Service
For service and spare parts in England and Ireland please call below-mentioned number and you will
be directed accordingly or send us an email.
Witt UK & Ireland Ltd.
(44) 148 351 6633 / [email protected]
If you want to use a service technician or get spare parts in Denmark, please contact the store that
you bought the product from.
You can also claim warranty at witt.dk under the ‘Service’ tab.
We accept no liability for printing errors.
The manufacturer/distributor cannot be held liable for damage to products or individuals if the safety
instructions were not followed. The warranty shall not cover cases where the instructions have not
been followed.
EN
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