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WARRANTY AND SERVICE
IMPORTANT
The warranty includes materials and wages. When contacting the service
department, please provide the name, serial number of the product, and
complete the service form at https://service.witt.dk/service/da/other/service.
aspx.
This information can be found on the type sign. Write down the
information in these instructions so that you have them at hand. This makes it
easier for the service technician to find the correct spare parts.
During the warranty period, your pizza oven will be repaired by the Witt
Authorised Service Centre, provided your pizza oven is delivered to and
collected from the service centre, see the terms and conditions below.
WARRANTY
Two years
THE WARRANTY DOES NOT COVER:
1. Faults and damage that are not due to manufacturing or material issues
2. Normal, reasonable wear and tear (e.g., heat discolouring of grate/plates).
3. Product damage caused by pests.
4. If unoriginal spare parts are used.
5. If the instructions in the user’s manual have not been followed.
6. If the device has not been set up/assembled as specified in the instructions
7. If non-professionals have installed or repaired the product.
TRANSPORT DAMAGE
If the product is damaged during transport and this is only discovered when
the retailer delivers the product to the customer, this is exclusively a matter
between the customer and the retailer. In cases where customers have
transported the product themselves, the supplier shall not be liable for any
potential damage during transport. Any damage caused during transport must
be reported immediately and no later than 24 hours after the product has been
delivered. If not, the customer’s claim will be rejected.
EN
EN
