Wisstar WP-N6504-E1 User Manual Download Page 115

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Network Video Recorder User Manual

114

Network Traffic Interface

You can view the sending rate and receiving rate information on the interface.
The traffic data is refreshed every 1 second.

Summary of Contents for WP-N6504-E1

Page 1: ...USER MANUAL WP N6504E1 www wisstar net info wisstar net...

Page 2: ...HANTABILITY SATISFACTORY QUALITY FITNESS FOR A PARTICULAR PURPOSE AND NON INFRINGEMENT OF THIRD PARTY IN NO EVENT WILL OUR COMPANY ITS DIRECTORS OFFICERS EMPLOYEES OR AGENTS BE LIABLE TO YOU FOR ANY S...

Page 3: ...nce 2 This device must accept any interference received including interference that may cause undesired operation EU Conformity Statement This product and if applicable the supplied accessories too ar...

Page 4: ...from the device turn off the power at once and unplug the power cable and then please contact the service center Preventive and Cautionary Tips Before connecting and operating your device please be ad...

Page 5: ...record is configurable Local Monitoring HDMITM VGA outputs at up to 1920 1080 resolution Multiple screen display in live view is supported and the display sequence of channels is adjustable Live view...

Page 6: ...motion alarm motion alarm 8 recording time periods with separated recording types each day Pre record and post record for alarm motion detection for recording and pre record time for schedule and man...

Page 7: ...rts line crossing detection and intrusion detection VCA alarm message push via iVMS 4500 mobile client software Other Local Functions Three level user management admin user is allowed to create many o...

Page 8: ...ocking and unlocking of control panel and mouse Remote HDD formatting and program upgrading Remote system restart and shutdown Alarm and exception information can be sent to the remote host Remotely s...

Page 9: ...nnected IP Cameras and Configuring Customized Protocols 25 Editing IP Cameras Connected to the PoE Interfaces 28 Chapter 2 Live View 31 Live View Status Icons 31 Operations in Live View Mode 31 Right...

Page 10: ...back 66 Playing Back Record Files 66 Instant Playback 66 Playing Back by Normal Search 66 Playing back by Smart Search 70 Playing Back by Event Search 72 Playing Back by Tag 74 Playing Back by System...

Page 11: ...ings 107 Configuring Email 109 Configuring NAT 110 Checking Network Traffic 113 Configuring Network Detection 115 Testing Network Delay and Packet Loss 115 Exporting Network Packet 115 Checking the Ne...

Page 12: ...ing Default Settings 132 Chapter 12 Others 133 Configuring General Settings 133 Configuring DST Settings 134 Configuring More Settings for Device Parameters 134 Managing User Accounts 135 Adding a Use...

Page 13: ...uptible Power Supply UPS be used in conjunction with the device The Power indicator LED on the front panel should be red indicating the device gets the power supply Turn on the power switch on the rea...

Page 14: ...Device Purpose For the first time access you need to activate the device by setting an admin password No operation is allowed before activation Enter the same password in Create New Password and Conf...

Page 15: ...n the high security system resetting the password monthly or weekly can better protect your product Click OK to save the password and activate the device Using the Unlock Pattern for Login You can set...

Page 16: ...t 4 dots to draw the pattern Each dot can be connected for once only Step 2 Draw the same pattern again to confirm it When the two patterns match the pattern is configured successfully Confirm the Pat...

Page 17: ...menu to enter the interface as shown in Figure 2 8 Draw the Unlock Pattern Draw the pre defined pattern to unlock to enter the menu operation If you have forgotten your pattern you can select the Forg...

Page 18: ...elect User Name in the dropdown list Login Interface Input password Click OK to log in When you forget the password of the admin you can click Forget Password to reset the password Please refer to Cha...

Page 19: ...o input a user name and password to unlock the system Resetting Your Password When you forget the password of the admin you can reset the password by importing the GUID file The GUID file must be expo...

Page 20: ...le should be exported for future password resetting You can also enter the User User Management interface to edit the admin user and export the GUID file Using the Wizard for Basic Configuration For d...

Page 21: ...he same user name and password with the device IP Camera Management Before adding the camera make sure the IP camera to be added is in active status If the camera is in inactive status you can click t...

Page 22: ...camera detected online in the same network segment the Password status shows whether it is active or inactive IP Camera Management Interface Click the inactive icon of the camera to enter the followi...

Page 23: ...an better protect your product Click OK to finish the acitavting of the IP camera And the security status of camera will be changed to Active Adding the Online IP Cameras Purpose The main function of...

Page 24: ...and click the button to add the camera Or you can click One touch Adding to add all cameras with the same login password from the list Make sure the camera to add has already been activated For the en...

Page 25: ...ontinue to Add to add other IP cameras Click Add to add the camera The successfully added cameras are listed in the interface Refer to the following table for the description of the icons Description...

Page 26: ...Show Password of IP Camera to enable the show the passwords of the successfully added IP cameras in the list You must enter the admin password to confirm permission Show Password of IP Camera Editing...

Page 27: ...choose the channel to connect by selecting the channel port No in the dropdown list Click OK to save the settings and exit the editing interface Editing the Advanced Parameters Drag the horizontal scr...

Page 28: ...igured with the standard protocols you can configure the customized protocols for them Click Protocol in the custom adding IP camera interface to enter the protocol management interface Protocol Manag...

Page 29: ...he checkbox empty Type The network camera adopting custom protocol must support getting stream through standard RTSP Transfer Protocol Select the transfer protocol for the custom protocol Port Set the...

Page 30: ...ction To add Cameras for NVR supporting PoE function Before you start Connect the network cameras via the PoE interfaces Go to Menu Camera Camera List of Connected Cameras The cameras connecting to th...

Page 31: ...an disable the PoE interface by selecting the manual while the current channel can be used as a normal channel and the parameters can also be edited Input the IP address the user name and password of...

Page 32: ...rm video loss video tampering motion detection sensor alarm or VCA alarm Record manual record continuous record motion detection sensor alarm or VCA alarm triggered record Alarm Record Event Exception...

Page 33: ...rface and manage the cameras Playback Enter the playback interface and start playing back the video of the selected channel immediately Output Mode Four modes of output supported including Standard Br...

Page 34: ...Sub Stream Instant Playback only shows the record in last five minutes If no record is found it means there is no record during the last five minutes Digital Zoom is for zooming in the live image You...

Page 35: ...mouse onto the icon to show the real time stream information including the frame rate bitrate resolution and stream type Information Adjusting Live View Settings Purpose Live View settings can be cus...

Page 36: ...e to be used for Live View Dwell Time The time in seconds to dwell between switching of channels when enabling auto switch in Live View Enable Audio Output Enables disables audio output for the select...

Page 37: ...more settings interface 2 Select the camera to configure from the list 3 Select the stream type to Main Stream Sub Stream or Auto Stream Type Settings 4 Click Apply to save the settings 5 Optional Yo...

Page 38: ...deo Recorder User Manual 37 Configure the Frame Rate Max Bitrate Mode and Max Bitrate After you set the Channel Zero encoding you can get a view in the remote client or web browser of 16 channels in o...

Page 39: ...nfiguring PTZ Settings Purpose Follow the procedure to set the parameters for PTZ The configuring of the PTZ parameters should be done before you control the PTZ camera Go to Menu Camera PTZ PTZ Setti...

Page 40: ...User Manual 39 Choose the camera for PTZ setting in the Camera dropdown list Enter the parameters of the PTZ camera All the parameters should be exactly the same as the PTZ camera parameters Click App...

Page 41: ...tion where you want to set preset and the zoom and focus operations can be recorded in the preset as well Enter the preset No 1 255 in the preset text field and click the Set button to link the locati...

Page 42: ...general settings of the PTZ control PTZ Panel General Click to enter the preset No in the corresponding text field Click the Call Preset button to call it Customizing Patrols Purpose Patrols can be s...

Page 43: ...will move from one key point to the next Click Add to add the next key point to the patrol and you can click OK to save the key point to the patrol You can delete all the key points by clicking Clear...

Page 44: ...in the dropdown list Click Start and click corresponding buttons in the control panel to move the PTZ camera and click Stop to stop it The movement of the PTZ is recorded as the pattern Calling Patte...

Page 45: ...ar Scan can be enabled to trigger the scan in the horizantal direction in the predefined range This function is supported by some certain models Go to Menu Camera PTZ PTZ Settings Use the directional...

Page 46: ...an range Click PTZ in the lower right corner of the PTZ setting interface Or press the PTZ button on the front panel or click the PTZ Control icon in the quick setting bar to enter the PTZ setting men...

Page 47: ...show the one touch function of the PTZ control PTZ Panel One touch There are 3 one touch park types selectable click the corresponding button to activate the park action Park Quick Patrol The dome sta...

Page 48: ...on the control panel and you can enter the PTZ Settings interface In PTZ control mode the PTZ panel will be displayed when a mouse is connected with the device If no mouse is connected the icon appea...

Page 49: ...Recorder User Manual 48 Icon Description Icon Description Icon Description interface control interface interface Previous item Next item Start pattern patrol Stop the patrol pattern movement Exit Min...

Page 50: ...D General HDD General Check the storage mode of the HDD Click Advanced to check the storage mode of the HDD If the HDD mode is Quota please set the maximum record capacity For detailed information see...

Page 51: ...he post record time as 5 seconds it records till 11 00 05 Expired Time The expired time is the longest time for a record file to be kept in the HDD if the deadline is reached the file will be deleted...

Page 52: ...re the redundant HDD in HDD settings The parameters of Main Stream Event are read only Parameters Settings for Sub stream 1 Enter the Sub stream tab page Sub stream Parameters Configure the parameters...

Page 53: ...ecording triggered by either motion detection or alarm M A recording triggered by motion detection and alarm Choose the camera you want to configure Select the check box after the Enable Schedule item...

Page 54: ...Video Content Analysis triggered recording and capture you must configure the motion detection settings alarm input settings or VCA settings as well For detailed information refer to Chapter 7 1 Chap...

Page 55: ...ose Follow the steps to set the motion detection parameters In the live view mode once a motion detection event takes place the NVR can analyze it and do many actions to handle it Enabling motion dete...

Page 56: ...ion is enabled When the motion detection triggered frame green for the moving targets in the motion detection area will be displayed on the live video Motion Detection Mask Click Settings and the mess...

Page 57: ...riggered recording Go to Menu Configuration Alarm Alarm Settings Click Alarm Input tab and set the alarm parameters Alarm Settings Alarm Input 1 Select Alarm Input number and configure alarm parameter...

Page 58: ...e settings can also be applied to other alarm inputs click Copy and choose the alarm input number Copy Alarm Input Edit the Alarm triggered record in the Record Schedule setting interface For the deta...

Page 59: ...Channel tab and select one or more channels which will start to record when VCA alarm is triggered Click Apply to save the settings Set Trigger Camera of VCA Alarm The PTZ Linking function is only va...

Page 60: ...e Manual Record 1 Select Record on the left bar Click the status button before camera number to change to Disable manual record Click the status button to change to Green icon means that the channel i...

Page 61: ...to configure holiday schedule Set the start and end date Click Apply to save settings Click OK to exit the Edit interface Enter Record Schedule settings interface to edit the holiday recording schedu...

Page 62: ...General Editing Click Apply to save the settings Click OK to back to the upper level menu You must set the Storage mode in the HDD advanced settings to Group before you set the HDD property to Redunda...

Page 63: ...onfiguring other channels Files Protection Purpose You can lock the recording files or set the HDD property to Read only to protect the record files from being overwritten Locking the Recording Files...

Page 64: ...lock all the record files related to the playback channels You can click the button to pop up the file management interface Click Locked File to check and export the locked files Locked File Managemen...

Page 65: ...tect the record files 1 Find the record files you want to protect and then click the icon which will turn to indicating that the file is locked The record files of which the recording is still not com...

Page 66: ...y files in a Read only HDD If you want to save files in the HDD change the property to R W If there is only one HDD and is set to Read only the NVR can t record any files Only live view mode is availa...

Page 67: ...yback by channel Choose a channel in live view mode and click the button in the quick setting toolbar In the instant playback mode only record files recorded during the last five minutes on this chann...

Page 68: ...back by Time Purpose Play back video files recorded in specified time duration Multi channel simultaneous playback and channel switch are supported Go to Menu Playback Select Normal Smart in the drop...

Page 69: ...ording types blue for continuous recording and red for event recording Click to start playing the continuous recorded files Playback Interface You can use the toolbar in the bottom part of playback in...

Page 70: ...een for motion detection Draw line for the line crossing detection Draw quadrilateral for the intrusion detection Filter video files by setting the target characters Operati ons Audio on Mute Start St...

Page 71: ...mart playback mode the system will analyze the video containing the motion or VCA information mark it with green color and play it in the normal speed while the video without motion will be played in...

Page 72: ...mouse to set the detection area manually You can also click the button to set the full screen as the detection area Line Crossing Detection Select and click on the image to specify the start point and...

Page 73: ...out by event type e g alarm input motion detection and VCA Go to Menu Playback Select the Event in the drop down list on the top left side Select the major type to Alarm Input Motion or VCA as the eve...

Page 74: ...ime and End time Click Search to get the search result information You may refer to the right side bar for the result Select a result item and click to play back the file Pre play and post play can be...

Page 75: ...o tag s to search for record files and position time point Before playing back by tag Go to Menu Playback Search and play back the record file s Refer to Chapter 6 1 1 for the detailed information abo...

Page 76: ...the Playback interface Choose channels edit start time and end time and then click Search to enter Search Result interface Interface of Playback by Tag You can enter keyword in the textbox to search...

Page 77: ...previous or next tag Please refer to Table 6 1 for the description of buttons on the toolbar Playing Back by System Logs Purpose Play back record file s associated with channels after searching syste...

Page 78: ...cord file and click to enter Playback interface If there is no record file at the time point of the log the message box No result found will pop up Result of System Log Search Playback interface The t...

Page 79: ...ct the External File in the drop down list on the top left side The files are listed in the right side list You can click to refresh the file list Select and click to play back it And you can adjust t...

Page 80: ...ns the video files on the selected date can be divided into average segments for playback E g if there are video files existing between 16 00 and 22 00 and the 6 screen display mode is selected then i...

Page 81: ...the speed to Single frame One click on button one click on the playback screen or Enter button on the front panel represents playback or reverse playback of one frame Fast View You can hold the mouse...

Page 82: ...gital zoom interface File Management You can manage the video clips locked files and tags you have added in the playback mode Enter the playback interface Click on the toolbar to enter the file manage...

Page 83: ...Menu Export Normal Select the cameras to search Set search condition and click Search button to enter the search result interface The matched video files are displayed in Chart or List display mode N...

Page 84: ...l the files Or you can select recording files you want to back up and click Export to enter Export interface If the inserted USB device is not recognized Click the Refresh button Reconnect device Chec...

Page 85: ...Search Purpose Back up event related record files using USB devices USB flash drives USB HDDs USB writer SATA writer or eSATA HDD Quick Backup and Normal Backup are supported Go to Menu Export Event S...

Page 86: ...You may also select video clips in playback mode to export directly during Playback using USB devices USB flash drives USB HDDs USB writer SATA writer Enter Playback interface Please refer to Chapter...

Page 87: ...erface Storage Device Management Backup device management Click New Folder button if you want to create a new folder in the backup device Select a record file or folder in the backup device and click...

Page 88: ...sitivity bar to set sensitivity By default the motion detection is enabled and configured in full screen Click and set alarm response actions Motion Detection Setup Interface By default the feature of...

Page 89: ...ght time periods can be set within each day Click Apply to save the settings Time periods shall not be repeated or overlapped Set Arming Schedule of Motion Detection Click Handling to set up alarm res...

Page 90: ...its alarm response actions Alarm Input Setup Interface Optional Enable the one key disarming for local alarm input 1 Local 1 1 Check Enable One Key Disarming Click Settings to enter the linkage action...

Page 91: ...shall not be repeated or overlapped Repeat the above steps to set up arming schedule of other days of a week You can also use Copy button to copy an arming schedule to other days Select Linkage Action...

Page 92: ...the Copy button on the Alarm Input Setup interface and check the checkbox of alarm inputs to copy the settings to them Copy Settings of Alarm Input Detecting Video Loss Alarm Purpose Detect video loss...

Page 93: ...g schedule Choose one day of a week and up to eight time periods can be set within each day Click Apply to save the settings Time periods shall not be repeated or overlapped Set Arming Schedule of Vid...

Page 94: ...e to draw an area you want to detect video tampering Click button to set up handling action of video tampering Set arming schedule and alarm response actions of the channel Click Arming Schedule to se...

Page 95: ...kage actions for the line crossing detection alarm Click the Rule Settings button to set the line crossing detection rules 1 Select the direction to A B A B or A B A B Only the arrow on the B side sho...

Page 96: ...r other objects which enter and loiter in a pre defined virtual region and some certain actions can be taken when the alarm is triggered Go to Menu Camera VCA Select the camera to configure the VCA Se...

Page 97: ...an be triggered Percentage Range 1 100 Percentage defines the ratio of the in region part of the object which can trigger the alarm For example if the percentage is set as 50 when the object enters th...

Page 98: ...nnected Disconnected network cable IP Conflicted Duplicated IP address Illegal Login Incorrect user ID or password Record Exception No space for saving recorded files PoE Power Overload The power cons...

Page 99: ...igger Alarm Output and Send Email Event Hint Display When an event or exception happens a hint can be displayed on the lower left corner of live view image And you can click the hint icon to check the...

Page 100: ...eep when an alarm is detected Notify Surveillance Center Sends an exception or alarm signal to remote alarm host when an event occurs The alarm host refers to the PC installed with Remote Client The a...

Page 101: ...Time periods shall not be repeated or overlapped Set Arming Schedule of Alarm Output Repeat the above steps to set up arming schedule of other days of a week You can also use Copy button to copy an a...

Page 102: ...rm output the alarm can be cleared only by clicking Clear button in the following interface Select the alarm output you want to trigger or clear and make related operations Go to Menu Manual Alarm Cli...

Page 103: ...lly obtain an IP address and other network settings from that server For the models which have the PoE or built in switch network interfaces the internal NIC IPv4 address should be configured for the...

Page 104: ...x to activate the function Then the Service Terms interface pops up as below Service Terms 1 Create the verification code and enter the code in the Verification Code text field 2 Check the checkbox of...

Page 105: ...Server Address Step 4 Optional Check the checkbox of Enable Stream Encryption After this feature is enabled the verification code is required for remote access and live view You can use the scanning t...

Page 106: ...ing Vision and more operation instructions Configuring DDNS Purpose You can set the Dynamic DNS DDNS to be used for network access Prior registration with your ISP is required before configuring the s...

Page 107: ...terface NO IP Enter the account information in the corresponding fields Refer to the DynDNS settings 1 Enter Server Address for NO IP 2 In the NVR Domain Name text field enter the domain obtained from...

Page 108: ...TP Settings Interface Check Enable NTP to enable this feature Configure the following NTP settings Interval Time interval between the two synchronizing actions with NTP server The unit is minute NTP S...

Page 109: ...P range of 224 0 0 0 to 239 255 255 255 It is recommended to use the IP address ranging from 239 252 0 0 to 239 255 255 255 When adding a device to the CMS Client Management System software the multic...

Page 110: ...nnected to a local area network LAN that maintains an SMTP mail server The network must also be connected to either an intranet or the Internet depending on the location of the e mail accounts to whic...

Page 111: ...rver can be reached Click Apply to save the Email settings You can click Test to test whether your Email settings work The corresponding Attention message box will pop up Configuring NAT Purpose Two w...

Page 112: ...al as the mapping type you can edit the external port on your demand by clicking to activate the External Port Settings dialog box Select Manual in the drop down list of Mapping Type Click to activate...

Page 113: ...rt the configuration of internal port and external port in the interface of Forwarding Go to Menu Configuration Network Select NAT to enter the port mapping interface Leave the Enable UPnP checkbox un...

Page 114: ...d other required contents Each item should be corresponding with the device port including server port http port RTSP port and https port Setting Virtual Server Item The above virtual server setting i...

Page 115: ...Network Video Recorder User Manual 114 Network Traffic Interface You can view the sending rate and receiving rate information on the interface The traffic data is refreshed every 1 second...

Page 116: ...acket loss The testing result pops up on the window If the testing is failed the error message box will pop up as well Exporting Network Packet Purpose By connecting the NVR to network the captured ne...

Page 117: ...ick OK to finish the packet export as shown in Figure 8 23 Packet Export Attention Up to 1M data can be exported each time Checking the Network Status Purpose You can also check the network status and...

Page 118: ...e quick setting interface of the network parameters Checking Network Statistics Purpose You can check the network status to obtain the real time information of NVR Go to Menu Maintenance Net Detect Ch...

Page 119: ...Startup Wizard When the device starts up the Setup Wizard can guide you to configure some basic settings In the General settings interface check Initialize HDD to initialize the HDD which it is used...

Page 120: ...of the HDD will change from Uninitialized to Normal HDD Status Changes to Normal Initializing the HDD will erase all data on it Configuring Quota Mode Purpose Each camera can be configured with alloc...

Page 121: ...same quota settings You can also click the checkbox of IP Camera to select all cameras Click OK to finish the Copy settings and back to the Storage Mode interface Click Apply to apply the settings If...

Page 122: ...s as Short Test Expanded Test or the Conveyance Test Click the start button to start the S M A R T HDD self evaluation If you want to use the HDD even when the S M A R T checking is failed you can che...

Page 123: ...nfigure the HDD error alarms when the HDD status is Uninitialized or Abnormal Go to Menu Configuration Exceptions Select the Exception Type to HDD Error from the dropdown list Click the checkbox s bel...

Page 124: ...k Video Recorder User Manual 123 Configure HDD Error Alarm When the Trigger Alarm Output is selected you can also select the alarm output to be triggered from the list below Click Apply to save the se...

Page 125: ...O to Menu Camera OSD Select the camera to configure OSD settings Edit the Camera Name in the text field Configure the Display Name Display Date and Display Week by clicking the checkbox Select the Dat...

Page 126: ...o set privacy mask Click the checkbox of Enable Privacy Mask to enable this feature Privacy Mask Settings Interface Use the mouse to draw a zone on the window The zones will be marked with different f...

Page 127: ...arameters Adjust the slider or click on the up down arrow to set the value of the brightness contrast or saturation Select the Enable Rotate function to Clockwise 270 degrees or OFF When OFF is select...

Page 128: ...era Record Alarm Network and HDD tabs to view the system information of the device XXXXXXXXXXXXXX XXXXXXXXXXXXXXXXXXXXXXXXXXXXXXXX XXXXXXXXXXXXXXX Device Information Interface Searching Export Log Fil...

Page 129: ...Type Click Search to start search log files The matched log files will be displayed on the list shown below Log Search Results Up to 1000 log files can be displayed each time You can click the button...

Page 130: ...lect the backup device from Device Name Select the format of the log files to be exported Up to 9 formats are selectable Click the Export to export the log files to the selected backup device You can...

Page 131: ...Export button to export configuration files to the selected local backup device To import a configuration file select the file from the selected backup device and click the Import button After the imp...

Page 132: ...re Upgrading by FTP Purpose Ensure the network connection of the PC running FTP server and the device is valid and correct Run the FTP server on the PC and copy the firmware into the corresponding dir...

Page 133: ...ons Restore Defaults Restore all parameters except the network including IP address subnet mask gateway MTU NIC working mode default route server port etc and user account parameters to the factory de...

Page 134: ...d HDMI resolution respectively Time Zone Select the time zone Date Format Select the date format System Date Select the system date System Time Select the system time Mouse Pointer Speed Set the speed...

Page 135: ...wn in Figure 12 3 More Settings Interface Configure the following settings Device Name Edit the name of NVR Device No Edit the serial number of NVR The Device No can be set in the range of 1 255 and t...

Page 136: ...evice for the first time The Administrator has the permission to add and delete user and configure user parameters Adding a User Go to Menu Configuration User User Management Interface Click Add to en...

Page 137: ...r The Operator user level has permission of Two way Audio in Remote Configuration and all operating permission in Camera Configuration by default Guest The Guest user has no permission of Two way Audi...

Page 138: ...e Configuration Remote Log Search Remotely viewing logs that are saved on the NVR Remote Parameters Settings Remotely configuring parameters restoring factory default parameters and importing exportin...

Page 139: ...rol Locally controlling PTZ movement of the selected camera s Remote PTZ Control Remotely controlling PTZ movement of the selected camera s Local Video Export Locally exporting recorded files of the s...

Page 140: ...sion level and MAC address Check the checkbox of Change Password if you want to change the password and input the new password in the text field of Password and Confirm A strong password is recommende...

Page 141: ...to enable the use of unlock pattern when logging in to the device Use the mouse to draw a pattern among the 9 dots on the screen Release the mouse when the pattern is done Please refer to Chapter 2 3...

Page 142: ...Internet Protocol Suite to notify a domain name server to change in real time ad hoc the active DNS configuration of its configured hostnames addresses or other information stored in DNS Hybrid DVR A...

Page 143: ...the device e g if the output mode of NVR is HDMITM output then the input mode of monitor must be the HDMITM input And if not please modify the input mode of monitor Check if the fault is solved by th...

Page 144: ...ra status Possible Reasons a Network failure and the NVR and IP camera lost connections b The configured parameters are incorrect when adding the IP camera c Insufficient bandwidth Verify the network...

Page 145: ...nce System Info Device Info and view the firmware version of NVR Verify power supply of IP camera is stable 1 Verify the power indicator is normal When the IP camera is offline please try the ping com...

Page 146: ...annel Select Menu Configuration Live View View and select video output interface in the drop down list and configure the window you want to view The view settings can only be configured by the local o...

Page 147: ...t loss during the transmission b Poor network between NVR and PC and there exists packet loss during the transmission c The performances of hardware are not good enough including CPU memory etc Verify...

Page 148: ...If it is solved finish the process If not please contact the engineer from our company to do the further process When using the NVR to get the live view audio there is no sound or there is too much no...

Page 149: ...he transmission b The frame rate is not the real time frame rate c The NVR supports up to 16 channel synchronize playback at the resolution of 4CIF if you want a 16 channel synchronize playback at the...

Page 150: ...em is incorrect b The search condition is incorrect c The HDD is error or not detected Verify the system time setting is correct Select Menu Configuration General General and verify the Device Time is...

Page 151: ...www wisstar net info wisstar net...

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