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WARRANTY
General Warranty excludes refurbished / auction items .
GoWISE USA has a 1-year limited warranty for all products . Products are
warrantied against defects in materials and workmanship for 1 year from
the date of purchase, when used in accordance with the instructions
provided . This warranty does not cover damages or wear resulting from
accident, misuse, abuse, commercial use, or unauthorized adjustment
and/or repair . GoWISE USA shall not be liable for loss of use or any other
incidental, consequential or indirect costs, expenses or damages . There
are no express warranties except as listed above . This warranty gives you
specific legal rights and you may have other rights which vAir from state
to state .
CALL 855-233-9199 for RETURN INSTRUCTIONS
WE DO NOT SERVICE PRODUCTS OUTSIDE THE 48 CONTINENTAL
UNITED STATES. WE WILL SHIP TO A FREIGHT FORWARDER FOR
CUSTOMERS.
NOTE: Customers are responsible for all return shipping costs . When
item(s) are returned under warranty as being defective, they are
thoroughly tested to verify manufacturer defect . If any item(s) are
determined to be in proper working order after testing, all shipping cost
to have the product returned to the customer will be the responsibility
of the customer .
Return Period: 30 Days
All return requests must be made within 30 days from the date our
customers purchase their product(s) . Refunds are only applicable during
the 30-day return period and may be subject to restocking fees up to
15% of the original purchase amount . If the product is defective within
30 days, GoWISE USA will cover the cost of return shipping . However,
a photo and/or video from the customer is required to receive a pre-
paid shipping label . If the product is missing any accessories that were
included in the original
Packaging/shipment, or the product is damaged, altered or used, the
item may no longer be eligible for a refund or replacement . Any decision
of refund and/or replacement will be decided at the discretion of
GoWISE USA .
