Winton WLR Series, Owner'S Manual

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Winton WLR
5. WINTON PRODUCT WARRANTY
We always strive to create great products, but when something does go wrong we have a strong
network of resellers on hand throughout the UK to help out.
Warranty Claims
Before you get in touch here are 5 pieces of information your Winton reseller will need to progress
your claim:
•
Your invoice/order details - to include date of purchase
•
Machine model number
•
Machine serial number
•
Details of the fault
•
Images/videos of the fault
The Terms & Conditions
All products purchased as new are covered under our 12 month warranty from the date of
purchase. During this period Winton will repair or replace defective parts free of charge. This
warranty is given on the proviso that the product has been used and maintained according to the
Owner’s Manual.
Warranty is carried out on a return to reseller / manufacturer basis and excludes any labour or
delivery / collection costs.
Exclusions
•
Wearing parts are excluded; including but not limited to blades, belts and bearings.
•
Modification of the product in any way will cease the manufacturers warranty.
•
The machine is warranted for one year to the original purchaser, resale within the period
will cease the warranty.
•
Damage in transit is not covered. Claims will need to be made through the courier or your
Winton reseller directly.
•
Compensation for down-time, labour or loss of earnings is not covered by the warranty.
•
No warranty extension will be granted for replacement parts fitted.
•
Damage caused by continued use of a faulty machine will not be covered.
Your Winton reseller will provide their own terms and conditions upon purchase, consult this for
any additional queries.