7
TROUBLESHOOTING:
ANTENNA CONNECTION FAILED
EL HOME FAILURE
AZ MOTOR STALLED
EL MOTOR STALLED
SK MOTOR STALLED
STOW FAILURE
ANT NOT STOWED
STOW FAILURE
STOW UNKNOWN
AZ MOTOR RUN REVERSE
EL MOTOR RUN REVERSE
SK MOTOR RUN REVERSE
AZ MOTOR RUNAWAY
EL MOTOR RUNAWAY
SK MOTOR RUNAWAY
NO LNB VOLTAGE
UNKNOWN ERROR ######
C MOTOR NOT FOUND
ANTENNA WILL NOT AUTOMATICALLY STOW
UNSUPPORTED ODU HARDWARE
UNSUPPORTED ODU SOFTWARE
GPS FAILURE
Check the data cable connection on the back of the Trav’ler Interface.
It may not be connected properly.
Something is preventing the TRAV’LER Mount from raising as it at-
tempted to find the HOME position. Look for obstructions if unit has
recently been manually raised, or the electronics have been replaced.
The calibration may need to be reset. Contact Winegard Technical
Support 1-(800) 788-4417.
Something is preventing the TRAV’LER mount from rotating; look for
obstructions. If no obvious obstruction, contact Winegard Technical
Support 1-(800) 788-4417.
Something is preventing the TRAV’LER mount from raising or lower-
ing; look for obstructions. If no obvious obstruction, contact Winegard
Technical Support 1-(800) 788-4417.
Something is preventing the TRAV’LER reflector and LNBF from rotat
-
ing; look for obstructions. If no obvious obstruction, contact Winegard
Technical Support 1-(800) 788-4417.
The TRAV’LER is not stowed. Do not try to move the vehicle. Try to
stow the TRAV’LER again. If it fails again, check for obstructions.
Check the data cable connection on the back of the TRAV’LER Inter-
face. It may not be connected properly.
Contact Winegard Technical Support 1-(800) 788-4417.
Contact Winegard Technical Support 1-(800) 788-4417.
Contact Winegard Technical Support 1-(800) 788-4417.
Contact Winegard Technical Support 1-(800) 788-4417.
Contact Winegard Technical Support 1-(800) 788-4417.
Contact Winegard Technical Support 1-(800) 788-4417.
The TRAV’LER is not seeing the required 13-18VDC needed to power
the LNBF. Check the coax connections. If these are all connected
properly, contact Winegard Technical Support 1-(800) 788-4417.
Contact Winegard Technical Support 1-(800) 788-4417.
Contact Winegard Technical Support 1-(800) 788-4417.
See Emergency Manual Stow instructions. See Page 9 of Installation.
Contact Winegard Technical Support 1-(800) 788-4417.
Contact Winegard Technical Support 1-(800) 788-4417.
The GPS has taken longer than 10 min. to acquire. Contact Winegard
Technical Support 1-(800) 788-4417 if this happens frequently.
!
!
Note: Weather and vehicle location can impact the ability of the TRAV’LER antenna to locate all of the required satellites.
Obstructions such as buildings or tree limbs can block the satellite signals and prevent the TRAV’LER antenna from successfully
locating all of the satellites for Multi-Sat Mode. Make sure you have a clear view of the Southern sky.
POSSIBLE SOLUTION:
ERROR CODE:
OPERATION
NOTE:
If the TRAV’LER antenna is connected to multiple receivers and any one is locked on the satellite, all receivers should
be locked on signal. If one or more are not, check the coax connections for 13-18VDC at the LNBF. Without this voltage, the
receiver will not get a signal.
Rev. 4/09
