6
OPERATION
Hooking up the Shaw Direct receiver
Connect your Shaw Direct receiver to the TV using the appropriate audio and video cables. (Refer to
your television user manual for the best audio /video connections).
If you have not chosen a programming package for your Shaw Direct system or added this receiver to
your existing Shaw Direct account, please call 1-888-554-7827 prior to using your Shaw Direct receiver
for the first time.
Ensure that your Shaw Direct receiver is connected to power.
Locate the coaxial feed coming from TRAV’LER system.
Connect the satellite feed to the coaxial input labeled with the symbol of a satellite dish.
Power on the Shaw Direct receiver and television.
If your TRAV’LER system is properly tuned and receiving signal, the satellite dish icon on the front of
the Shaw Direct receiver will be highlighted in green.
If the TRAV’LER system is stowed or not tuned to the Shaw Direct satellites, the satellite icon on the
front of the Shaw Direct receiver will appear in red. Turn on the TRAV’LER unit or troubleshoot as
needed to reachieve positive signal.
If your Shaw Direct system is disconnected from power for an extended period of time or you has been
recently moved from another location, you may need to have your Shaw Direct system reauthorized.
This can be determined when you receive a green (positive) signal, but can not receive video on a sub-
scribed channel.
To initiate a signal refresh call 1-888-554-7827, then select “Self-Serve”, “Technical Support”, followed
by “Signal Refresh” from the telephone menu options.
For changes to Shaw Direct programming or to purchase new Shaw Direct equipment visit
shawdirect.ca or call 1-888-554-7827.
NOTE: The TRAV’LER antenna will find the satellites without the receiver installed.
Rev. 4/09
