2
I. Will not turn on
This trouble-shooting guide will help you solve problems with Model AS-2003 satellite antenna. If, after following these steps, you
need further assistance, call Winegard Technical Services at 1-800-788-4417.
Are you using a
power supply from
Winegard that
came with
the unit?
YES
YES
YES
YES
Is the power
source plugged
into an active 120
VAC outlet?
Are you using a 13.8 VDC fil-
tered power source with at
least 3 amps of constant cur-
rent and no current limiting?
Replace power supply.
Is the power
source turned
on?
Measure the DC volt-
age between the
black (ground) and
brown
wire at the pin
on the back of your
wall plate. See Figure
1. Does it measure
13+ VDC? 5
Remove the electron-
ics box lid. Find the
3-terminal connector
and the pins con-
nected to the
red and
black
(ground) wires.
Measure the DC volt-
age between these
pins. Does it measure
13+ VDC? Figure 2.
Now measure the
screw heads con-
nected to
brown and
black
wires on back
of control panel. Does
this measure 13+
VDC? Figure 1.
Does the power source
measure 13+ VDC?
Replace
connector
YES
Replace
electronics
box.
Replace
power sup-
ply with 13.8
VDC filtered
power
source with
at least 3
amps of
constant
current and
no current
limiting.
Now measure the
screw heads con-
nected to the
red and
black
wires on the
3-terminal connector.
Does the voltage
measure 13+ VDC
between these screw
heads? Figure 2.
NO
NO
YES
NO
Replace
3-terminal
connector.
Replace
cable
containing
the power
wires.
YES
Figure 2
Figure 1
Pin connected
to red wire
Screw head
connected to
red wire
Pin connected
to black
(ground) wire
Screw head
connected to
black (ground) wire
YES
NO
YES
NO
NO
NO
Screw head
connected to red wire
Screw head connected
to brown wire
Pin connected to
black (ground) wire
Pin connected to
brown wire
Screw head
connected to
black (ground)
wire
Pin connected
to red wire
Control panel inside RV
Electronics box on RV roof
