ENTERPRISE
A8000
IN-BUILDING CELL SIGNAL AMPLIFIER
39
(LOCAL AMPLIFIER CONFIGURATION UTILITY cont.)
Troubleshooting Local Amplifier
Configuration Utility
Using the LCD screen on the amplifier to find the IP Address
You can use the LCD screen on the amplifier to find the IP Address of the Ethernet
connection after the laptop is connected. This IP Address can be used instead of
“wilsonproconfig”. Note that Ethernet icon must be Yellow.
The LCD screen is 0.0.0.0
If the IP Address shown on the LCD screen is 0.0.0.0, the Ethernet connection has not
been established.
Using Apple Mac computers
Apple Mac computers are known to have a problem using the “wilsonproconfig” alias.
Always use the IP Address when connecting via an Apple Mac computer.
Can’t open the utility in your default browser
If the Ethernet connection appears to be established (Yellow Ethernet Network icon) and
you still can’t open the utility in your default browser, try opening the URL in a different
browser.
Can’t open the utility in your default browser on your laptop
If the Ethernet connection appears to be established (Yellow Ethernet Network icon) and
you still can’t open the utility in your default browser, try putting the laptop in “Airplane
Mode” (all wireless communication turned off).