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ENGLISH
Need help?
www.wilsonpro.com
Customer Support 866-294-1660
Mon.- Fri. 6 am to 7 pm MST Sat.- Sun. 8 am to 5 pm MST
Troubleshooting &
Understanding the Lights
The Signal Booster includes indicator lights on
the top of the Signal 4G. The indicator lights will
either be green or red.
Green
indicates that the booster is
powered and operating at maximum gain.
Solid Red
indicates that the booster has
shut off on the associated frequencies to
prevent oscillation (feedback).
Green/red Blinking
indicates that the
booster is operating at a reduced gain to
prevent oscillation (feedback).
Fixing Red Light Issues
If one or more lights on the Signal Boost are red:
1.
Make sure all connections are tight.
2.
Increase the distance between the outside
antenna and the Signal 4G, by moving
them horizontally and/or vertically farther
apart until the light changes to green.
Remember to keep the antenna at least 6
inches from any window or sunroof.
3.
Follow the same steps for a green/red
blinking light until the light goes solid
green.
4.
If more separation is not possible and the
coverage of the booster is too small with a
green/red blinking light indicating reduced
gain, contact the weBoost Customer
Support Team for assistance:
866-294-1660.
Lights Off
1.
Check connections on the power supply
to see that it is fi rmly plugged into both the
Signal 4G and the power source.
2.
If using a DC power supply in your vehicle,
ensure the power supply is properly
inserted. Then check the 12 volt power
from the car socket and the fuse. Replace
the fuse if necessary.
3.
If using a power strip in a building, ensure
the power strip is plugged in and turned on
and that power is coming from the outlet.
has proper ventilation. Do not place the
Signal Booster in an
air-tight enclosure.
3.
Run the Outside Antenna cable to the
Signal Booster and attach it to the
connector labeled “Outside Antenna.”
From Outside
Antenna
From Cellular
Device/
Security
Panel
Power Adapter From
Surge Protector
4.
An external adapter may be needed
to connect the cellular device or
security panel to the Signal Booster.
The external adapter plugs into the
included antenna extension cable and
directly into a socket on the cellular
device. Run the extension cable from
the external adapter and attach it to the
connector labeled “cell phone or data
card” on the Signal Booster.
Note:
Be careful when plugging the
connector in so as not to bend the
center pins on the connectors. Ensure
all cables have a tight connection.
5.
Before powering up the Signal Booster
verify that connections are tight. An AC
surge protector is recommended for all
installations (not included).
tight
connection
tight
connection
Power Adapter to
Surge Protector
