Check out our
Installation Channel:
FIrst AId
6930 sEt
4K displayport Extender 1.2/HdMI
6930L CPU/LOCAL
6930r CON/rEMOtE
6950
redundant
6970
uncompressed
CHECK YOUr EXtENdEr
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kvm-tec
First
Aid
Page 1: ...Check out our Installation Channel 6930 SET 4K Displayport Extender 1 2 HDMI 6930L CPU LOCAL 6930R CON REMOTE 6950 redundant 6970 uncompressed CHECK YOUR EXTENDER www kvm tec com kvm tec First Aid ...
Page 2: ...D is lighting in orange No picture on the monitor Check if the local CPU PC cable is connected well Check if the remote CON monitor cable is connected well If everything is connected well but no function appears reconnect power supply again If the menu is visible press the O key and choose the resolution of the monitor Then press the assigned number on your keyboard LED is lighting green Screen oc...
Page 3: ...a moni tor on the local out of the local Unit Check if local and re mote Unit have the correct firmware Check if the DDC is set correctly in the menu under point o Check if the net work switch is setup correctly and has enough bandwidth Contact kvm tec support Check if other units have the same behaviour We are here for you to answer your questions about installation Manual download www kvm tec co...
Page 4: ...pport team 43 2253 81912 30 7 Checklist If the shoe pinches then we are there for you Support Form Contact Information Company Contact person email phone number customer from device type Fiber copper single Switching Manager Firmware Upgrade Firmware Nr Memory Option RS232 VGA Sound Switching Other connected devices Switches HUBs Touch screens Webcams To support your case as quickly as possible an...
Page 5: ...UBs Touch screens Webcams Problem description Almost done If you want to be even faster on the phone the following data would be helpful No power No Link VGA problem No connection DOA dead on arrival Stripy screen No Video No USB Mouse Key board doesn t work LED Status local CPU LED Status remote CON red orange green glowing flashing red orange green glowing flashing Please send your RMA to Heidi ...