5
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
6
Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
Reasons for Weak Cellular Signals
Anyone who uses a cell phone or cellular data card knows the frustration
of not being able to connect to or maintain a strong cellular signal . When
this occurs, it is generally due to one of two reasons:
Location of the Nearest Cell Tower – Cell towers are situated to
1 .
provide broad coverage; however, there are many areas in which
signal strength may be reduced by topographic features or by local
government restrictions on the height or placement of the towers
themselves . Rural areas generally have fewer cell towers than urban
regions .
Natural and Man-Made Obstructions – Signal strength can also
2 .
be negatively affected by trees, hills, weather, buildings, and other
obstructions . You may be relatively close to a cell tower but still unable
to make a call . This often occurs in homes, offices and other buildings
in which stucco, concrete or metal walls may block the signal .
The Signal Booster works with two antennas . The Inside Antenna
communicates with your cellular device and the Outside Antenna
communicates with the cell tower . The Outside Antenna receives the cell
tower signal and sends it through the cable to the Signal Booster, where it
is amplified and re-transmitted much stronger through the Inside Antenna
into the room . When the Inside Antenna picks up a signal from your cellular
device, the Signal Booster amplifies that signal and transmits it through
the cable to the Outside Antenna and back to the cell tower .
(
Note: The
Signal Booster will only operate if there is an adequate signal to amplify.)
Installing Lightning Protection
(sold separately)
Note: Use the directions included with your choice of antenna,
the instructions here are meant for the Wide Band Antenna option
shown above.
The antenna should be mounted as shown in the
illustration above . The included mounting bracket is adjustable and will
accommodate pipe diameters from 1 .25” to 2” (pipe sold separately
part# 901117) . Mount the antenna so that there is at least 3 feet of
clearance in all directions around it . Position the antenna so that it has
an unobstructed line of sight to the cell tower’s strongest signal . Make
sure the antenna is not pointing across your own roof or at the Inside
Antenna as this will cause the oscillation (feedback) protection circuitry
to shut down the Signal Booster (see page 10) .
Cell Tower
Drip hole on bottom
Cell Tower
Wide Band Antenna option shown
Outside Antenna Installation
(Included in some kits)
Warning:
Lightning protection is recommended for all installations
(sold separately part# 859988) . Take extreme care to
ensure that neither you nor the antenna comes near any
electric power lines .
Install the
Lightning Surge
Protector
(LSP) close to the Signal
Booster . Attach the cable from
the Outside Antenna to the surge
protector, using a short length of low
loss cable; attach one end to the
LSP and the other to the Outside
Antenna connector on the Signal
Booster . Ensure the LSP is properly
grounded (ground wire not included) .
Visit
www.WilsonElectronics.com
or call 800-204-4104 to purchase .
Lightning
Surge Protector
(sold separately)
Signal Booster
Surge Protector
Power Strip recommended for all AC power supplies
Ground Wire
(not included)
To Outside
Antenna
To Inside
Antenna
Selecting a Direction for the Outside Antenna
Select a location on the roof of the building to install the Outside Antenna .
Use a cell phone in test mode to find the strongest signal from the cell
tower . To get the strongest signal possible, it is very important to set up your
Outside Antenna properly . The Inside and the Outside Antennas must be
mounted in such a way that they are able to pick up the best possible cellular
signal on the outside of the building and provide the best possible signal on
the inside of the building . Mount the Outside Antenna as high as possible
facing the cell tower in an area with the best possible signal coverage .
Note: Never point the front of a directional antenna toward the Inside
Antenna. See Figure 1 & 2 on page 10.
