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For Technical Support, call 866-294-1660 or 435-673-5021.

5

Antenna Separation

The distance between the cradle antenna and the amplifi er with the desktop antenna is extremely important! If 
they are too close together, they will oscillate, causing the system to shut down, as indicated by a red light on 
the amplifi er. The following three rules should be applied to make your Wilson DT perform correctly:  

1-

 Make 

sure the Desktop Antenna is facing AWAY FROM the Cradle Antenna. Ideally the Desktop Antenna should 
be pointed 180 degrees from the position of the Cradle Antenna.  

2-

 Make sure the position of the Desktop 

Antenna observes the minimum required separation distance from the Cradle Antenna. The Desktop Antenna 
must be positioned at least 

20 horizontal feet

 OR 

12 vertical feet

 from the Cradle Antenna. 

3-

 If your 

installation maintains at least 12 vertical feet of separation distance but the red light remains illuminated, then 
relocate the Desktop Antenna more directly beneath the position of the Cradle Antenna, inside the imaginary 
Cone of Signal. Make sure the relocated Desktop Antenna maintains the 12-vertical-foot minimum required 
separation distance.

Even at 20 feet, the amplifi er may shut down, as indicated by the red light. By moving the desktop antenna 
further away from the amplifi er, you may be able to change the red light to a green light, indicating that the 
system is operating properly (see Figure 5).

If you are unable to maintain the 20-foot minimum separation between antennas, it may be possible to achieve 
normal operation (a green light) at less than 20 feet by moving the desktop antenna to a different position, as 
noted above, and rotating the desktop antenna in relation to the cradle antenna (see Figure 6).  Do not position 
the desktop antenna towards the amplifi er unit or the cradle antenna.

If you are not able to change the red light to green in this manner, more separation is needed between the 
cradle antenna and the desktop antenna.

Correct Antenna Separation

Incorrect Antenna Separation

Amplifi er with

Desktop 
Antenna

Cell
Site

Minimum 

20 feet

Cradle

Antenna

Cell
Site

Cradle

Antenna

Amplifi er with

Desktop 
Antenna

Antennas too close.

Figure 4

Figure 5

Figure 6

CORRECT

INCORRECT

15 feet

For Technical Support, call 866-294-1660 or 435-673-5021.

10

Powering Up the Amplifi er

1.  Ensure that the distance between the amplifi er 

and the cell phone or cellular data card does not 
exceed 4 feet.

2. 

Important:

 Ensure that any other cell phones 

and cellular data cards are turned off unless they 
are at least twice the distance from the amplifi er 
than the desired unit. 

3.  Ensure that the distance between the desktop 

antenna and the cradle antenna is a minimum 
of 20 feet (see Figure 17).  If you are using 
a different antenna confi guration, see the 
separation guidelines for your specifi c antennas 
or call Wilson’s Technical Support department at 
866-294-1660 or 435-673-5021.

4.  Ensure that the coax cable is attached to the 

amplifi er and the cradle antenna before powering 
up the amplifi er.

5.  Plug the power supply into the amplifi er input 

marked “Power” (carefully, to avoid damaging the 
center pin) and then into a wall outlet.

Understanding the Indicator Light

Warning: 

Use only the power supply provided in this 

package.  Use of a non-Wilson product may damage your 
equipment.

!

Warning: 

Verify that the desktop antenna is attached 

and that the cable from the cradle antenna is connected 
before powering up the amplifi er.

!

Min. 20 feet

(see page 5)

Figure 17

The indicator light on the top of the amplifi er will be 

GREEN

 when the unit is powered 

up and working properly.

A solid 

ORANGE

 light indicates the amplifi er has cut back it’s gain by either 4 dB or 8 

dB due to the  amount of oscillation it is experiencing.

A blinking 

RED

 light indicates the receiving or downlink signal on either the 800 or 

1900 band or both is overloaded and the amplifi er has shutdown either that paticular 
downlink signal or both. 

RED 

light indicates amplifi er shut-down as a result of oscillation between the desktop 

antenna and the cradle antenna. When this occurs, greater separation distance is 
required between the two units (see page 5). Also, it is very important to ensure that 
the front of the cradle antenna (the side with the Wilson insignia) is facing away from 
the amplifi er and the desktop antenna. If you see the red light come on, followed by a 
green light and then back to red, the amplifi er is in the process of shutting down. It will 
attempt to reset itself every fi ve seconds; however, if proper separation is not achieved 
between the amplifi er and the cradle antenna, the light will change to a constant red 
after four tries. If that occurs, increase the separation distance between the two units, 
then unplug and re-plug the power supply cable to manually reset the amplifi er.

To reset the amplifi er, unplug and re-plug the power supply.

GREEN:

ORANGE:

RED:

RED:

Summary of Contents for 801247

Page 1: ...gy that enables them to automatically adjust their power based on cell site requirements By detecting and preventing oscillation signal overload and interference with other users these Smart Technology amplifiers improve network cell phone areas without compromising carrier systems All products are engineered and assembled in the company s 55 000 square foot headquarters in St George Utah Wilson h...

Page 2: ...e protected by Wilson s 30 day money back guarantee If for any reason the performance of any product is not acceptable simply return the product directly to the reseller with a dated proof of purchase 1 Year Warranty Wilson Electronics amplifiers are warranted for one 1 year against defects in workmanship and or materials Warranty cases may be resolved by returning the product directly to the rese...

Page 3: ...ed by 6 dB every time the number of signals is doubled For Technical Support call 866 294 1660 or 435 673 5021 2 How it Works Your Wilson SignalBoost DT Amplifier works by picking up a stronger signal from an antenna mounted on a pole or wall outside your building facing the cell site The amplifier then increases the signal and transmits it to the desktop antenna The desktop antenna then transmits...

Page 4: ...unit is placed in the cradle Note the weaker the signal is at the cradle antenna the shorter the distance the desktop antenna will transmit therefore signal strength at the cradle antenna is extremely important The SignalBoost DT comes with all necessary parts for installation of the cradle antenna in three alternative locations see Figure 2 Outside on a pole bracket nuts and washers Outside on a ...

Page 5: ...ows you to mount the amplifier on a wall Just be sure that the desktop antenna is installed correctly see page 9 What color should the indicator light be showing Once the amplifier is powered up the indicator light should be green during normal operation The amplifier light is red what does that mean When the light is red the amplifier has shut down due to oscillation between the desktop antenna a...

Page 6: ...distance between the amplifier and the cell phone or cellular data card does not exceed 4 feet 2 Important Ensure that any other cell phones and cellular data cards are turned off unless they are at least twice the distance from the amplifier than the desired unit 3 Ensure that the distance between the desktop antenna and the cradle antenna is a minimum of 20 feet see Figure 17 If you are using a ...

Page 7: ...ied cable If you use both connect them together with the supplied cable connector Figure 8 2 Null Zone 5 feet NOTE If you are planning on using the vertical separation mounting options the desktop antenna must be located at least 15 vertical feet below the cradle antenna and within 5 horizontal feet of the cradle antenna This space is referred to as the Null Zone For Technical Support call 866 294...

Page 8: ...email tech wilsonelectronics com Cable Connector Coax Cable For Technical Support call 866 294 1660 or 435 673 5021 8 Vertical Separation Installation Pole Mount or Rafter Mount Select a location on the roof where the cradle antenna can be mounted on a pole directly above the desktop antenna with at least 15 feet vertical separation see Figure 8 1 The cradle antenna may also be mounted in the buil...

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