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Contact Wilson Electronics Technical Support Team with any questions at 866-294-1660
or email: [email protected]. Hours: 7 am to 6 pm MST.
reset . If you do not get a green light, turn the UL gain down 5 dB
and rotate the Outside Antenna . Continue to adjust the UL gain
and the Outside Antenna position until the light turns blinking
green . If the UL gain was reduced and the light is green and you
have good signal strength but are unable to place a call, it may
be necessary to lower the DL gain control to the same setting as
the UL . This is because some cell systems require a balanced
gain between UL and DL for proper operation . Contact Wilson
Electronics Technical Support Team for assistance:
866-294-1660 .
3. SOLID RED
If the 700 MHz light on the Signal Booster is solid red, this
indicates that the Signal Booster has shut down to prevent
an oscillation (feedback) . First, make sure that all the
connections are tight . Then reduce the DL and the UL gain
of the Signal Booster in 5 dB increments by rotating the
gain control counter-clockwise, waiting 5 seconds between
each adjustment for the Signal Booster to reset . Continue
this adjustment until the 700 MHz light turns blinking or solid
green . When you are turning down the DL gain, you are
reducing the inside coverage area . If the amount of coverage
area is sufficient for your needs and the 700 MHz light is
green, the installation is complete . If the coverage area is
not large enough, it is necessary to increase the separation
distance of the Inside and Outside Antennas by moving them
horizontally and/or vertically farther apart . Then increase
the DL and UL gains until the red light comes on, and then
decrease the gains until the green or blinking green light
appears . If after separating the antennas your coverage area
is still too small, contact Wilson Electronics Technical Support
Team for assistance: 866-294-1660 .
4. SOLID GREEN
The 700 MHz indicator light on the Signal Booster will be a solid
green after the first 15 minute installation period, if the unit is
powered up and working properly .
