Willow Willow Pump Instructions For Use Manual Download

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instructional videos

willowpump.com

| customer care

1-888-WILLOW-3

Manufactured for:

Exploramed NC7, Inc. d/b/a Willow

1975 W. El Camino Real #306

Mountain View, CA 94040

United States

Contact Information:

Customer Care

phone: 1-888-WILLOW-3

email: [email protected]

trademarks or registered trademarks of Willow in the United States and other countries.

Patent: www.willowpump.com/patents/

CAREFULLY READ ALL INSTRUCTIONS PRIOR TO USE

Save instructions and sales receipt for future reference.

The

Bluetooth

word mark and logos are registered trademarks owned by the

Bluetooth SIG, Inc. and any use of such marks by Willow is under

license. Other trademarks and trade names are those of their respective owners.

Summary of Contents for Willow Pump

Page 1: ...Instructions for Use...

Page 2: ......

Page 3: ...IFU 1004 J...

Page 4: ...ange Flextube 24 Wake Up Willow 24 Assembly 25 B Pumping 30 Turn on Pump 30 Alignment 31 Initiate Latch 34 Secure Pump 35 Pause Pump 36 Break Latch Remove Pump 36 Flip to Finish 38 Turn Pump Off 42 Op...

Page 5: ...ect Pump Flange and Flextube to ensure there are no tears or indications of degraded performance 4 If excessive discomfort or pain is felt during pumping stop pumping break latch then reposition Pump...

Page 6: ...leaned prior to use reference Section 7A GET READY Boil Flange Flextube These parts are intended for use by a single user only and should be replaced every 3 months Milk Bags are intended for single u...

Page 7: ...Instructions for Use ALIGNMENT The goal of Alignment is to center your nipple in the Flange Tunnel so that it doesn t touch any sides of the Flange Make sure the edges are flush Click No smooshed nipp...

Page 8: ...t our website www willowpump com Your breast flange size may fluctuate with birth breastfeeding and pumping We recommend you revisit your flange fit from time to time Too Small During pumping some or...

Page 9: ...Keys to success Pressing Pump against breast while initiating latch Picking the right bra While in Stimulation lean back until you reach Expression YOUR BRA The bra you wear while pumping with Willow...

Page 10: ...quiet sounds Many women transition within 5 7 minutes but this can vary Suction level starts at 1 but you can adjust to your desired level Note you cannot go back to Stimulation phase under a minute...

Page 11: ...Use FLIP TO FINISH Willow s unique emptying feature is called Flip to Finish You will want to check it out before your first pumping session 6 PRODUCT PARTS Additional Flange sizes and spare parts ar...

Page 12: ...Port Reset Button Suction Controls Increase Decrease On Off Flange Exterior Tunnel Alignment Guides Door Button on both sides secure Flange to Pump Flange Interior Button on both sides secure Flange t...

Page 13: ...Y WARNINGS DO NOT wash or sanitize Pump Wipe with clean damp cloth if needed DO NOT use harsh chemicals to clean Flange and Flextube Use mild dish washing soap AFTER EVERY USE FOLLOW THESE DIRECTIONS...

Page 14: ...ess avoid touching inside of parts fig 3d Insert small brush into Tip at bottom and clean fig 3c Use small brush to clean inside top opening and area under Collar IMPORTANT Take care not to damage par...

Page 15: ...DO NOT microwave breast milk DO NOT use hot water to thaw frozen breast milk DO NOT place filled Milk Bag in refrigerator door to avoid temperature fluctuations CHARGING WILLOW 1 Plug Charger into Pu...

Page 16: ...ump b Wait until Pump lights up c Unplug Charger from Pump fig 1a Hold Pump upright then open by squeezing the two buttons on the top sides of Flange fig 1b Pull top open first then unhook Tab and Slo...

Page 17: ...or open by pushing the blue thumb pad in and sliding up b Attach Milk Bag fig 3e Drape a new Milk Bag over Flange with writing THIS SIDE UP facing away from Flange Firmly press Milk Bag s One way Valv...

Page 18: ...wn fig 3h The Milk Bag is bigger than the Flange To fit it press center of bag into deepest part of Flange then tuck edges TIP Do not fold Milk Bag to make it fit fig 3i Tuck bag under tabs on Flange...

Page 19: ...OFF Press On Off button until Pump lights up Color of light indicates battery status Green Solid Enough charge for 2 sessions Orange Solid Enough charge for 1 session Red Solid Low battery inadequate...

Page 20: ...may not have the correct Flange size ONCE YOU START PUMPING YOU MAY NEED TO REALIGN IF YOU Experience excessive discomfort or pain that is not alleviated by pressing Willow firmly against your breast...

Page 21: ...nd slower the Pump has detected let down and is collecting milk in the Milk Bag Suction level can be adjusted Suction level starts at 1 reference Section 7C SUCTION LEVELS IMPORTANT Always break latch...

Page 22: ...Milk Bag When Milk Bag is full Pump stops pumping Break latch remove Pump perform Flip to Finish reference Section 7B PUMPING Flip to Finish and replace Milk Bag To resume pumping attach a new Milk Ba...

Page 23: ...ilk Bag the Flange starts to separate from the Pump This is normal fig 7a With Flange side up ROTATE so blue thumb pad is pointing toward you TIP It is completely normal for a few drops to be left in...

Page 24: ...n the Flange to open and slowly lift the Flange Be careful not to tip the Flange too far fig 7h If more than a few drops are present turn Pump back on press the Pump Pause button and repeat Flip to Fi...

Page 25: ...d Flextube as instructed reference Section 6 PRODUCT PARTS CLEANING MAINTENANCE 12 CHARGE Check battery level after each use by pressing On Off button If the battery level is low charge Pump with Char...

Page 26: ...to maximum level of suction that is still comfortable 8 TROUBLESHOOTING Use table to help solve any problems that may arise If problem persists or to report unexpected operation or events call Custome...

Page 27: ...n break latch and remove Pump OTHER ISSUES TO RESOLVE ISSUE Pump does not pump Check that Pump is not plugged into Charger Confirm that Pump is powered on by pressing the On Off button until Pump ligh...

Page 28: ...d replace if damaged 3 Check that power is on and battery has sufficient charge 4 Press Pump securely against breast Note Suction level can only be adjusted in Expression phase Pump stops pumping Pump...

Page 29: ...und by Willow to not meet the above limited warranty in the Warranty Period as purchaser s sole and exclusive remedy Willow will repair or at the option of Willow replace this product without charge f...

Page 30: ...medical procedure or during imaging For example do not use pump during RF ablation of a skin anomaly x ray MRI or ultrasound With other Equipment Use of this equipment adjacent to or stacked with othe...

Page 31: ...there is no guarantee that interference will not occur in a particular installation If this equipment does cause harmful interference to radio or television reception which can be determined by turni...

Page 32: ...3 Complies GUIDANCE AND MANUFACTURER S DECLARATION ELECTROMAGNETIC EMISSIONS The Willow Breast Pump is intended for use in the electromagnetic environment specified below The customer or user of the...

Page 33: ...he a c mains voltage prior to application of the test level GUIDANCE AND MANUFACTURER S DECLARATION ELECTROMAGNETIC EMISSIONS The Willow Breast Pump is intended for use in the electromagnetic environm...

Page 34: ...observed additional measures may be necessary such as reorienting or relocating the Willow Breast Pump b Over the frequency range 150 kHz to 80MHz field strengths should be less than 3 V m 11 OPERATI...

Page 35: ...n Catalog Number Atmospheric Limitation Serial Number Consult Instructions For Use Do not use if package is damaged Caution SYMBOLS SYMBOL DEFINITION SYMBOL DEFINITION Keep dry Type BF Applied Part Cl...

Page 36: ...reserved Willow Flextube and the stylized W are trademarks or registered trademarks of Willow in the United States and other countries Patent www willowpump com patents CAREFULLY READ ALL INSTRUCTIONS...

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