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instructional videos
willowpump.com
| customer care
1-888-WILLOW-3
Willow Breast Pump Instructions for Use
7C. SUCTION LEVELS
Suction level cannot be adjusted until Pump enters Expression phase.
Once the Pump enters Expression phase, you are able to adjust the suction.
max
min
STARTING
SUCTION
7
6
5
4
2
1
3
IMPORTANT:
Avoid setting suction at a
level that causes discomfort. If excessive
discomfort or pain is felt during
pumping, stop pumping, break latch,
then realign Pump or cease session.
fig 1a
Adjust
suction level
using increase/
decrease Suction
Controls; there
are seven levels.
fig 1b
Expression phase
automatically starts
at Level 1. Increase to
maximum level
of suction that
is still comfortable.
8. TROUBLESHOOTING
Use table to help solve any problems that may arise. If problem persists or to report
unexpected operation or events, call Customer Care.
PUMP POWER LEVEL INDICATORS
Green
Enough charge
for 2+ sessions.
Pump is ready to pump.
• Pulses while charging.
• Solid when fully charged (approximately 5 sessions).
Orange
Enough charge
for 1 session.
Pump is ready to pump. Recharge soon.
• Pulses while charging.
Red
Low battery /
inadequately
charged for session.
In order to pump for a full session, charge immediately.
• Single Session - Charge time approximately 20 minutes.
• Full Charge - Charge time approximately two hours. Light
turns solid green when fully charged.
No Color
Pump does
not wake up.
To resolve issue:
• Press On/Off button until Pump lights up.
• Plug into Charger to ensure battery has enough charge.
