Williams-Sonoma Signature Capsule Coffee Maker, User Manual

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7
LIMITED WARRANTY ON WILLIAMS SONOMA
BRANDED ELECTRICS
NOTE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION CLAUSE AND CLASS ACTION WAIVER
PROVISION. IT AFFECTS HOW DISPUTES BETWEEN YOU AND THE COMPANY ARE RESOLVED. BY
PURCHASING A WILLIAMS‑SONOMA BRANDED ELECTRONIC PRODUCT, YOU AGREE TO BE BOUND BY THIS
ARBITRATION PROVISION. PLEASE READ IT CAREFULLY.
Williams-Sonoma hereby warrants that for a period of two years from the date of purchase, this product will be
free from mechanical defects in material and workmanship, and for 90 days in respect to non-mechanical parts.
At its sole discretion, Williams-Sonoma will either repair or replace the product found to be defective, or issue a
refund on the product during the warranty period.
EXCLUSIONS: The Limited Warranty does not cover normal wear of parts, or damage resulting from any of the
following: negligent use of the product; use of improper voltage or current; improper routine maintenance; use
contrary to the operating instructions; commercial use; or unauthorized service during the warranty period on
conditions otherwise covered by the warranty. Also, the Limited Warranty does not cover damages caused by
Acts of God such as fire, floods, hurricanes, or tornadoes. Repair or replacement of the product is the only remedy
available under this Limited Warranty. Williams-Sonoma shall not be liable for any incidental or consequential
damages caused by the breach of any express or implied warranty. Other than as provided in this Limited
Warranty, the product is being provided “as is.” Any implied warranty of merchantability or fitness for a particular
purpose is limited in time to the duration of the Limited Warranty. However, some states, provinces or jurisdictions
do not allow the exclusion or limitation of incidental or consequential damages, or limitations on how long an
implied warranty lasts, and therefore, the above exclusions or limitations may not apply to you. The warranty
gives you specific legal rights, and you may also have other rights that vary by state, province and/or jurisdiction.
HOW TO OBTAIN WARRANTY SERVICE: You must contact Customer Service at our toll-free number: 1-877-504-8004.
A Customer Service Representative will attempt to resolve warranty issues over the phone. If the Customer Service
Representative is unable to resolve the problem, you will be provided with a case number and asked to return the
product to Williams-Sonoma. Products can be returned to a Williams-Sonoma store. Attach a tag to the product
that includes: your name, address, daytime contact telephone number, case number, and description of the
problem. Also, include a copy of the original sales receipt.
ARBITRATION AGREEMENT & WAIVER OF CERTAIN RIGHTS: Mandatory, Bilateral, and Binding Arbitration: Please
read this carefully. It affects your rights. You and the Company agree that any dispute, controversy, or claim
arising out of or relating in any way to the Limited Warranty, including any dispute or claim as to the application,
enforceability, scope, or interpretation of this agreement to arbitrate, shall be resolved only by final and binding,
bilateral arbitration, except that (1) you may assert claims in small claims court if your claims qualify; and (2)
this agreement to arbitrate does not include your or the Company’s right to seek injunctive or other equitable
relief in a court of competent jurisdiction pursuant to the Choice of Law & Jurisdiction provision below, to prevent
the actual or threatened infringement, misappropriation, or violation of a party’s copyrights, trademarks, trade
secrets, patents, or other intellectual property rights. The Federal Arbitration Act, 9 U.S.C. § 1,
et seq. , and federal
arbitration law apply to this agreement and govern all questions as to whether a dispute is subject to arbitration.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. An arbitrator, however,
can award on an individual basis the same damages and relief as a court (including injunctive and declaratory
relief, or statutory damages), and must follow the terms of this Limited Warranty.
The term “Dispute” shall include any dispute, claim, or controversy between you and the Company regarding
or relating to any aspect of this Limited Warranty, whether based in contract, statute, regulation, ordinance,
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