© Wikora GmbH
Page 6
As of March 2011
Errors excepted.
8 Warranties and guarantee
The product warranty is based upon the legal regulations of the German Civil Code and the Consumer Protection Act.
The warranty of the different products is shown in the table below. The correct installation and operation as well as the annual
maintenance of the tank are a prerequisite. During the first 12 months we guarantee that the products are free of any faults, as
of the date of the invoice. During this period, any occurring defects will be corrected free of charge. From the 2
nd
operating
year, there is a tank warranty, but this excludes assembly and disassembly costs. All other claims are excluded. Repairs and
costs which occur due to damage, inappropriate installation, chemical, electrochemical or electrical influences, incorrect
operation or improper manipulation, are excluded.
Furthermore, the warranty becomes invalid if the appliance has been modified through the installation of externally supplied
parts or through irregular professional maintenance.
Subject to our general terms and conditions.
Legal
Warranty
2 Years
Warranty
Years*
Conditions
WBO T
120, 160
●
5
20 / 27
WBL
150, 200
●
5
20 / 27
WBO Uno
120, 150, 200, 300, 401, 500, 751, 1000, 1500, 2000
●
5
20 / 27
WBO Duo
302, 403, 502, 753, 1000, 1502, 2002
●
5
20 / 27
WBO Basic Integral
302
●
5
20 / 27
WP/Sol
302, 403, 502, 750
●
5
20 / 27
WBO H
300, 400, 500, 750, 1000
●
5
20 / 27
WTL
120, 150, 200, 300
●
5
20 / 27
GS
117, 152, 192
●
5
20 / 27
Wikosol Twin
600, 800
●
-
27
Wikosol III
803, 1003, 1503, 2003
●
10
27
Wikosol IV
804, 1004, 1504, 2004
●
10
27
WPKR Twin
600, 750, 1000
●
5
20 / 27
WPKR
750, 1000
●
5
20 / 27
WPK
750, 1000
●
5
20 / 27
WPH-FW
820, 1020
●
-
27
WPR-FW
820, 1020
●
-
27
WPS
200, 300, 400, 500, 750, 1000, 1500
●
5
20 / 27
WPH
300, 400, 500, 750, 825, 980, 1000, 1500, 2000
●
-
-
WPB
300, 400, 500, 750, 825, 980, 1000, 1500, 2000
●
-
-
WPR
500, 750, 1000, 1500, 2000
●
-
-
WPRR
750, 1000, 1500, 2000
●
-
-
WKS
200, 300, 400, 500, 750, 1000, 1500, 2000
●
-
-
Cu-finned tube heat exchanger
●
-
27
Electric heating element
●
-
-
Conditions
20
27
Coverage Germany:
Compliance with the limits of the valid DHW regulations(TrinkwV 2001), especially the
limits in accordance with Appendix 2, Part 1-2 and Appendix 3
Coverage EU :
Compliance with the limits of the EG-Regulations 83/98
* Start of warranty at date of invoice
Products
DHW tanks
Combi tanks
Buffer tanks
Tank accessories
Within 12 months full replacement is guaranteed, including exchange costs. After a further
2 years, free container replacement is guaranteed under condition that the anode has
been examined annually and replaced after 2 years by an original Wikora anode
(individual receipts needed) and - if proof of maintenance and the exchange of the anode
is provided by a specialized company in accordance with our maintenance log.