Wideye Skipper 150, User Manual

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Symptoms Descriptions / Remedial Actions
Unable to make
outgoing call • Make sure that there is a dial tone before making the call.
For the case of busy tone,
• Ensure that the line is not engaged by any other telephone
services.
• Ensure that all other telephony devices are hung up properly.
For the case of no dial tone,
• Ensure that the phone line is connected to the phone port of
the terminal.
• Make sure that a correct call number is used and with ‘00’ prefix
and ended with ‘
# ’ to complete the dial number (i.e.
00870772101234 # ).
• Hang up and retry the call again.
Unable to
receive
incoming call • Ensure that a correct call number is used.
• Ensure that the line is not engaged by any other telephony devices.
• Ensure that all other telephony devices are hung up properly.
Distorted
audio during
outgoing/
incoming call • The audio may clip when use with some phones in high volume.
Please lower the volume of the phone in such situation.
• Please temporary disconnect any data connection since high
throughput may affect the quality of the audio.
• Hang up and retry the call again.