Symptom
Cause
Solution
No FM signal
from the re-
ceiver, or
sound distor-
tion.
The transmitter’s
battery is run-
ning low.
Make sure that the
battery has sufficient
power. Check the low
battery indicator.
The microphone
is off (HandyMic)
or not connected
(MicroVox).
Switch on the
HandyMic transmitter
or test the MicroVox to
ensure that the micro-
phone jack is correctly
connected.
The earmould or
the tubing is
blocked.
Make sure that the
earmould is correctly
connected to the hear-
ing aid. Check for wax
or dirt in the earmould
tubing.
No audio sig-
nal even
though the
signal from
the transmit-
ter is OK.
The audio cord is
not correctly con-
nected.
Make sure that the
jack for the HandyMic
and for the audio
equipment is correctly
connected.
The audio cord or
jack is defective.
Check for visible dam-
age to the cord or jack.
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