Whynter ENERGY STAR RPD-411WG, Instruction Manual

Page: 15 / 17

15
TROUBLESHOOTING
Problem Possible Causes Solutions
The dehumidifier does not
operate.

Power failure / outage.

The automatic switch, line fuse,
or breaker has been tripped.

The power supply voltage is
too low.

The power cord is damaged.

The dryness level you selected
has been reached.

Drain bucket is full or not
positioned properly.

Restore the power supply.

Flip the switch / change the fuse / turn the
breaker back on. Also note that you may
have too many appliances drawing power
on one circuit, you may need to move the
other appliances to another circuit.

Move the appliance onto another circuit
with the correct voltage.

Call for service. Only authorized person-
nel should replace damaged power cord
or power plug.

If you want to remove more moisture, set
the unit on Continuous operation.

Empty drain bucket and insert the bucket
to the appliance properly.
The dehumidifier runs too
much.

Windows or doors near dehu-
midifier are open.

Area to be dehumidified is too
large.

Air movement through dehu-
midifier is blocked. Air grille
may be dirty.

Continuous mode is on.

Close all windows or doors.

You may need an additional dehumidifier
for area.

Clean the air filter.

The appliance must be placed in a space
that does not restrict air flowing into the
rear coil or out of the front grille.

Set the RH% level and the appliance will
stop when the set RH% is reached.
The dehumidifier runs but the
room is not dry enough.

Humidity setting (RH%) is too
high.

The dehumidifier does not have
sufficient clearance to operate.

Room temperature is too low.

Windows or doors are opened .

Set the humidity level to a lower RH%.
We recommend setting the RH% to at
least 10% lower than the current RH%.

Ensure there is at least 10” of clearance
for proper ventilation.

The appliance will not operate satisfacto-
rily if the room temperature is below 41°F

Close windows or doors.
Frost appears on the coils
above the bucket.

The dehumidifier has been
turned on recently.

Room temperature is too low.

This is normal due to refrigerant rushing
through the coil. Frost will usually disap-
pear within 60 minutes. This happens
when the appliance is operating in low
temperatures less than 53°F .

The appliance will not operate satisfacto-
rily if the room temperature is below 41°F.
The dehumidifier makes loud
noise.

Appliance is not leveled.

Shut off the appliance and let it sit on lev-
el surface for at least 6 hours.
Many common portable dehumidifiers problems are easily resolved. Try the troubleshooting suggestions
below to see if the problems can be resolved before having to contact the service department.