11
TROUBLESHOOTING
Many common refrigerator problems are easily resolved. Try the troubleshooting suggestions below to
see if the problems can be resolved before having to contact the service department.
PROBLEM
POSSIBLE CAUSE
SOLUTIONS
The appliance does not operate.
There is a power failure.
The appliance is not plugged in.
A house fuse has blown or the
circuit breaker is tripped.
Ensure the appliance is
plugged in and the power
outlet has power.
Replace the broken fuse or
reset the breaker.
The appliance is not cold
enough.
The set temperature too high.
The appliance is placed too
close to a heat source.
The door is opened too often.
The door is not closed
completely.
The door gasket does not seal
properly.
The front bottom grille does not
have sufficient ventilation.
Adjust the set temperature
Keep the appliance away
from sunshine or other heat
sources.
Close the door tightly and do
not open the door too
frequently or for a long
period of time.
Ensure the door gasket is
not loose.
The front bottom grille must
be completely unobstructed.
The appliance turns on and off
frequently.
The ambient (room)
temperature is too low or high.
A large amount of contents has
been added to the appliance.
The door is opened too often.
The door is not closed
completely.
The door gasket does not seal
properly.
Decrease or increase the
ambient (room)
temperature.
To minimize internal
temperature fluctuation, do
not add large amount of
contents at once.
Close the door tightly and do
not open the door too
frequently or for a long
period of time.
Ensure the door gasket is
not loose.
The appliance makes too much
noise.
The noise may come from the
flow of the refrigerant/
Contraction and expansion of
the inside walls may cause
popping and crackling noises.
The appliance is not level.
It is normal that as each
cooling cycle ends, you may
hear gurgling sounds
caused by the flow of
refrigerant in the appliance.
Some popping or cracking
noises are normal. They are
caused by expansion and
contraction of the inside
walls due to temperature
changes.
Make sure the cooler is on a
hard and level surface. Do
not place the appliance on
carpet.
The door does not close
properly.
The appliance is not level.
The door was reversed and not
properly installed.
The shelves are out of position.
Make sure the cooler is on a
hard and level surface.
Avoid placing the appliance
on a carpeted or soft
surface.
Correctly install the shelves.
