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P a g e
Problem
Possible Causes
Solutions
The unit has worked for
a long time, but the
room is not cold enough
Windows or doors are open
There are too many people
in the room
There is direct sunshine into
the room
The room is a kitchen or with
many heat-producing
appliances
There is a server in the room
The room is too large
Close all windows and doors
You may need additional cooling or
another air conditioner
Close curtains or blinds and try to
minimize the amount of direct sunlight into
the room
You may need additional cooling or
another air conditioner
You may need additional cooling or
another air conditioner
You may need additional cooling or
th
i
diti
The unit is very noisy
The unit is not level
The surface underneath the
unit is uneven
Low power voltage
Make sure the unit is on hard, level and
stable surface
Move the unit to a location with a level and
hard floor
Make sure the wall outlet and support the
required power consumption of the air
conditioner and do not use an extension
cord
The unit leaks water
The unit is tilted or not
leveled
The water tank is full
Make use the unit is leveled
Drain water from the drain plug at the
back of the air conditioner
Fan speed cannot be
changed
Fan speed differences are
not very noticeable
The fan speed difference is not very
noticeable when the compressor is on. Try
setting the unit to Fan only mode, you
should be able to hear the difference
between high and low fan speed settings
