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NOTE: DIAGRAMS & ILLUSTRATIONS ARE NOT TO SCALE

Lighting Procedure Without Igniter

Your pellet appliance can be lit manually without 
using the automatic igniter by following the 
procedure below. If your stove is set up to run 
on a thermostat, the thermostat circuit needs 
to be closed (as if permanently in the demand 
mode). The thermostat wires should be removed 
from the rear of the stove and replaced with the 
jumper originally supplied with your appliance. If 
a jumper is not available the thermostat should 
be set to the highest setting. This will keep the 
stove in the demand mode. If your automatic 
ignition system should ever need troubleshoot-
ing, repair or replacement, please contact your 
authorized Lennox Hearth Products dealer.

1. Press the ON/OFF button on the control 

board.

2.  Wait approximately 2-1/2 minutes while the 

pellets prime the UltraGrate™ (the pellets will 
stop feeding automatically).

3.  Place a small amount of an approved (non-

volatile) fi re starter on top of the pellets in 
the UltraGrate™, (see your authorized Lennox 
Hearth Products dealer for appropriate fi re 
starting products). 

DO NOT USE FLAM-

MABLE LIQUIDS TO START YOUR STOVE!

4. Light the “fi re starter” with a match and close 

the door.

5. The photoeye will detect that a fl ame is 

present and will begin feeding pellets in 
approximately 2 minutes.

6.  The control board will continue to go through 

the normal start-up cycle and the fl ame 
should be well established within 10 minutes 
from the time the ON/OFF button was initially 
pressed. Remember – you are now in manual 
mode and heat settings should be selected 
to the desired room heat level.

Turning Off Your Stove

Press the stove ON/OFF button to initiate the 
shut down cycle. The pellets will stop feeding 
and the blowers will continue to run on a timed 
cycle. The stove will shut down safely upon 
completion of the shut down cycle.

Damper Operation (All Models)

The damper assembly controls the amount of 
combustion air that is delivered to the fi rebox. 
With the damper adjusted all the way in, the 
airfl ow will be at its minimum. As the damper 
is moved outward, more air is delivered (see 

Damper Location and Adjustment 

on 

Page 

9

).

It will be necessary to monitor the appearance of 
the fl ame during the fi rst 4-8 bags of pellets. If 
the fl ame is smoky red or orange with evidence 
of soot at the top of the fl ame, the damper will 
need to be adjusted to deliver more combustion 
air (see 

Damper Location and Adjustment

 on 

Page 9

)

. If the fl ame is “short” at the higher 

burn rates, or if the pellets are burning up in 
the UltraGrate™ before new pellets are fed into 
the fi re, the damper may need to be adjusted to 
deliver less combustion air.

After the damper is adjusted, re-evaluate the 
appearance of the fl ame. It may be necessary 
to continue adjusting the damper in increments 
until proper combustion is achieved (the fl ame 
should become yellow and begin to “dance”). 

Once the damper has been properly set (and if the 
routine maintenance is performed as needed), 
the damper should not require re-adjustment 
unless you are changing from a premium grade 
pellet to a standard or high ash pellet, in which 
case the damper may need to be moved outward 
to help prevent the accumulation of ash in the 
UltraGrate™.

Damper Adjustment Guideline

Lack of Combustion Air:

 By opening the 

damper, this will increase combustion air 
delivery. Symptoms of insuffi cient combustion 
air include; unburned fuel, lazy smoky or red / 
orange fl ame, excessive ash or soot, excessive 
buildup on glass. 

Contributing factors:

•  High Altitude – Lack of oxygen
•  Restrictive Venting (elbows, horizontal runs, 

cold external chimneys, etc.)

•  Dirty / Poor Quality Fuel
•  Lack of Maintenance

Note:

 

Excessive amounts of fl y ash built-up in 

the UltraGrate™, clinkers in the UltraGrate™ 
or leakage of air (if the grate is not properly 
seated) will starve the fi re for air. See Routine 
Maintenance, on

 

Pages 22 to 28 

for information 

on cleaning requirements. 

Excessive Combustion Air:

 By adjusting the 

damper to a more closed position will reduce 
the combustion air delivery. Symptoms of 
excessive air include; fuel burns too quickly 
(results in smoking or smoldering pellets), 
white to yellow fl ame, etc. If the damper is 
open too far, the burning pellets will lift off the 
grate and fl y up into the air much like popping 
corn does.

Contributing factor:

•  Venting system providing excessive draft.

Correct Combustion Air / Proper Burn Char-
acteristics:

 

When the damper is correctly set, the burning 
pellets should move (wiggle) around slightly 
and the fl ame should be bright yellow. 

Automatic Safety Features 

Power Outage:

During a power outage, the stove will shut 
down safely. The stove will automatically restart 
when power is resumed. The solid state control 
board has an internal memory that will retain 
heat output and blower speed settings through 
voltage interruptions. 

A small amount of smoke may leak from 
the top of the window glass, the hopper and 
from the combustion air intake

, if the stove is 

vented horizontally with no vertical pipe. This 
will not persist for more than 3 to 5 minutes 
and will not be safety hazard.  It may set off 
your smoke alarm. 

Note:

 

If the area in which you live is prone to 

frequent power outages, it is recommended 
that a minimum of 8 feet (2-1/2 meters) of 
vertical vent pipe be included in a free-standing 
installation to induce a natural draft in the event 
of a power failure.

Overheating:

A high temperature thermal switch will auto-
matically shut down the stove if it overheats. 
Allow up to 45 minutes cooling time before 
re-lighting. Keep enough convection air going 
through stove to keep it cooling properly 
(adjust room air blower speed to a higher 
setting), this will ensure long life of the stove. 
If the overheating continues, contact your 
authorized Lennox Hearth Products dealer for 
more information.

Summary of Contents for Profile 20 FS

Page 1: ...s to obtain a permit and information on any installation requirements and inspection requirements in your area Insert Model Profile 30 INS 2 Free Standing Model Profile 20 FS 2 Free Standing Model Profile 30 FS 2 A French manual is available upon request Order P N 775 023CF Ce manuel d installation est disponible en francais simplement en faire la demande Numéro de la pièce 775 023CF Whitfield Pro...

Page 2: ...rs motors and electronic con trols andisnotrecommended Typical approved operation would include run ningatthelowtomidrangesettingwith occasional running on the maximum settingduringthecoldestperiodsofthe winter Theblowerspeedcontrolshould be turned to high when operating the stove on the high heat setting 11 CAUTION NEVER PUT FINGERS NEAR AUGER Pellet fuel is fed to the UltraGrate by a screw auger...

Page 3: ... Two Leveling bolts 1 4 20 x 3 Insert only One Fireplace Warning Label insert only see Page 7 Surround Kit For Profile 30 INS 2 Only Purchased separately see Page 41 Kit is packaged with One Top surround panel One Left surround panel One Right surround panel with door One Left side trim One Right side trim One Top trim Two Corner keys L shaped brackets Listing The listing laboratory is ITS Interte...

Page 4: ...t or sharp exterior surface areas of the stove When installed into a manufactured home the appliance must be electrically grounded to the steel chassis see Page 8 ManufacturedHomeRequirements These requirementsmustbemetunlessotherwise specified by state or local authorities 2 Local amendments 3 Is a permit required cost You may wish to contact your insurance company to ask if they require this 4 I...

Page 5: ...r alternate material TS standard thickness of the alternate material kL k value per inch of listed material rL r value per inch of listed material TL minimum thickness of listed material Note An asterisk indicates it is a value taken from Table 1 Using the k formula Minimum k value per Inch of Specified min thickness of alternate material kM x thickness alternate k value per inch of listed materia...

Page 6: ...rizontal Flue Directly Through Wall Interior Vertical Flue A Sidewall to unit 6 153 mm 6 153 mm B Backwall to unit 2 51 mm 9 229 mm C Sidewall to unit Corner 2 51 mm 2 51 mm D Max Depth of Alcove 16 407 mm 16 407 mm E Flue to Wall 3 77 mm 3 77 mm Measured to fuel hopper lid in alcove Minimum Alcove Measurements Height 48 1220 mm x Width 31 788 mm x Maximum Depth 16 406 mm Table 3 Minimum Clearance...

Page 7: ... side wall 6 153 mm B Insert to side trim 1 26 mm C Hearth extension 6 153 mm D Insert to mantel 18 458 mm E Insert to top trim 1 26 mm Table 4 Minimum Clearances To Combustibles When installing the Profile 30 INS 2 into a factory built fireplace or heatform the air flow within and around the fireplace shall not be altered by the installa tion of the insert i e DO NOT BLOCK louvers or cooling air ...

Page 8: ...nch remove the bolts which secure stove to pallet Theboltsarelocatedontheunderside of the wooden pallet Remove the three bolts from underneath the pallet Figure 9 Removing from Pallet Installation Check List It is strongly recommended that you have an authorized Lennox Hearth Products dealer install your stove If you install your stove yourself you should review your installation plan with an auth...

Page 9: ...holes on top panel 12 Remove the surround trim from its packaging Assemble it together usingthecornerkeys L shapedbrackets provided Slideassembled trim over the top surround panel and slide it down over the side panels 13 Push the Profile 30 INS 2 back into place so the surround assembly is flush with the face of the hearth Damper Location Installation And Adjustment Damper Air Control Handle Mode...

Page 10: ... 2 terminals Terminal Block Jumper Model Profile 30 FS 2 Figure 12 Terminal Block Type A Figure 13 Terminal Block Type B Figure 14 Terminal Block Profile 20FS 2 It is recommended that only an authorized dealer install your pellet stove The specified installation requirements must be followed to ensure conformity with both the safety listing of the appliance and local building codes All clearances ...

Page 11: ... the house It is recommended that when an appliance is vented directly through a wall a minimum of 8 feet 2 5 m of vertical pipe should be installed to create some natural draft This will reduce the possibility of smoke or odor entering the dwelling during appliance shutdown or loss of power Vent Termination Do not terminate vent in an enclosed or semienclosed area such as carports garage attic cr...

Page 12: ...ney Height Requirements Manufactured Homes The chimney must extend 3 feet 92 meters above the level of roof penetration and a minimum of 2 feet 61 meters higher than any roof surface within 10 feet 3 meters see below Check with your local building officials for additional requirements for your area To pass inspection in nearly any jurisdiction the chimney must meet both safety and exhaust flow req...

Page 13: ...Figure 19 Pipe Selection Chart A B C D E F G H Figure 20 See Sample Installation Chart A 90 Degree Elbow B 1 Horizontal Pipe C 45 Degree Elbow D Standoff Braces E 8 Vertical Pipe F 2 Horizontal Pipe G 90 Degree Tee H Wall Thimble NOTE All equivalent pipe styles shown are standard for all free standing models TypeofPipe ofElbowsor Feetofpipe Equivalent Feet Total Equivalent Feet 90 Elbows Tee A G x...

Page 14: ...on of the 3 76 mm pipe connector on the back of the stove Firmly push on a section of PL pipe until inner pipe liner pushes into the bead of RTV sealer 3 Push the stove with pipe attached towards the wall the pipe will go through the wall thimble Do not position the back of the stove closer than 2 51 mm from the wall see Clearances Page 6 4 Install listed type PL 45 degree elbow with rodent screen...

Page 15: ...st maintain a 3 clearanceparalleltothe other wall Top View Illustration Wall 2 Min 2 Min 6 152 mm Minimum Hearth Pad Floor Protection 12 305 mm From Ground or Other Surface 45 Degree Elbow 2 51 mm Minimum 12 305 mm Minimum From Outer Wall Figure 22 Corner Through the Wall Profile 30 FS 2 Figure 23 Corner Through the Wall Profile 20 FS 2 Figure 24 Parallel Through the Wall Profile 20 FS and Profile...

Page 16: ...Vent Through the Roof This venting configuration allows for the best stove performance The vertical pipe promotes natural draft and with the chimney inside the dwelling the flue gases stay warm thus rising at a consistent rate Note See Page 12 for Vent Termination Requirements 3 Min Clean out Tee Flashing Listed Rain Cap Extend Pipe to the Top if Existing Chimney is Corroded or Damaged 3 Min Pipe ...

Page 17: ...Positive Flue Connection See the following instructions for Approved Methods of Achieving a Positive Flue Connection A qualified installer should evaluate the existing fireplace to determine the best method for achieving a positive flue connection between the vent pipe or liner and the existing fireplace chimney The most common method for achieving a positive flue connection in masonry fireplaces ...

Page 18: ...andard Installation Configurations Into an Existing Fireplace Model Profile 30 INS 2 IMPORTANT Make sure the chimney and firebox are clean and free of soot and ashes before installation begins Failure to do so may result in the transfer of soot into the room by way of the room air blower U S A The insert maybe installed asa Direct Vent hori zontal vent through the chimney structure in masonryfirep...

Page 19: ...he fault is cleared the stove will remain in the stand by mode until it closes again Note If the fuel feed trim or combustion air trimneedstobeadjusted contactanauthorized Lennox Hearth Products Technician to calibrate internal software It is recommended that the damper be used to fine tune your stove to your particularfuelandinstallationconfiguration see Damper Adjustment on Page 9 and Damper Adj...

Page 20: ...he UltraGrate Remember different brand fuels feed at different rates OncefuelstartstoentertheUltraGrate turnthestoveOFFandthenback ON The auger should now be primed and the stove should deliver enough fuel for proper ignition It may be necessary to follow these procedures in the event that the hopper runs completely out of fuel Manual Operation Pressing the stove ON OFF button initiates the start ...

Page 21: ...oper combustion is achieved the flame should become yellow and begin to dance Oncethedamperhasbeenproperlyset andifthe routine maintenance is performed as needed the damper should not require re adjustment unless you are changing from a premium grade pellet to a standard or high ash pellet in which casethedampermayneedtobemovedoutward to help prevent the accumulation of ash in the UltraGrate Dampe...

Page 22: ...ndard grade 1 maximum premium grade FINES 0 5 maximum through a 1 8 screen BTU CONTENT Minimum 8200 BTU per pound Pellet Feed Pellet Size The pellet feed system is designed to handle a wide range of pellet sizes up to a maximum of 5 16 diam eter Different pellets may feed at considerably different rates You may notice a difference in the burn if you change pellet fuel sizes The longer the pellet t...

Page 23: ...tube scraper rod pulled out 2 to 3 inches insert brush behind tube scraper and remove ash build up Clean to the left and right side of heat exchanger between tubes and the top of the firebox Figure 39 Clean Behind Tube Scraper Recommended Frequency of 2 weeks 2 months Window Wash Periodically remove the five screws that secure the window wash bracket to the door frame using a 5 16 socket the Profi...

Page 24: ...n approved ash vacuum a brush can also be used remove the ash build up 4 After cleaning reinstall the clean out covers and tighten screws 5 Close firebox door Remove CoversAnd Vacuum Out FlyAsh Minimum Frequency of 1 2 months UltraGrate Burn Grate for All Models Inspect the UltraGrate periodically so that the air holes don t clog with ash or clinkers The UltraGrate can easily be cleaned with the g...

Page 25: ...d be emptied whenever necessary The ash pans can be accessed by opening the firebox door Remove the left and rightashpansbyliftingthemout Thelowercenterashpancanberemoved by pulling it straight out using the grate scraper tool see Figure 47 Be sure to dump ashes into a non combustible container All ash removal and cleaning should be done while the stove is cold Figure 47 Lower Ash Pan Profile 30 I...

Page 26: ...opper on the left side for Profile 20 FS 2 and on the right side for models Profile 30 FS 2 and Profile 30 INS 2 This area should be cleaned periodically to prevent excessive build up which may cause the stove to go into fault mode A Cleaning Photoeye Filter Without Removing it 1 Open the front door to access the feed chute 2 Remove the buildup on the filter as explained in either a or b below not...

Page 27: ...ilter up and out 3 Wipe away any dust or debris on filter then reinstall filter filter bracket and cover plate with photoeye IMPORTANT When reinstalling photoeye and cover be careful not to damage the wires Pay special attention in positioning wires away from photoeye which could obstruct it from sensing light Opening Side Panels Profile 30 FS 2 1 Using a 1 4 nut driver remove the screw from under...

Page 28: ...payingspecialattentiontovacuumingouttheintakes of both blowers The electrical components should be wiped clean Small Area Paint Touch up The stove body is painted with a quality high temperature stove paint Use only model TSPK B Stove Paint Catalog 70K99 Do not touch up your stove with any other paint Usingonesmallpieceof320gritsandpaperandlightlysandtheblemishso thattheedgesare feathered orsmooth...

Page 29: ...trol Board 5 Amp 250 volt 3AG Fuse Igniter 6 Amp 125 volt Heat Input BTU s per hour 13 000 32 000 BTU hr Overall Efficiency 75 81 Emissions 0 4 gr hr varies w size and type of fuel EPA exempt Shipping Weight 215 lbs Room Air Blower 150 CFM 8 Amps 2175 rpm Exhaust Blower 95 CFM 1 0 Amps 3000 rpm Auger Motor 1 1 RPM 4 Amps Options Nickel or Gold Trim Kits 4 Quick Disconnect Log Set 22 3 8 28 5 8 11 ...

Page 30: ...apacity 70 bs Burn time 16 41 hours Fuse Control Board 5 Amp 250 volt 3AG Fuse Igniter 6 Amp 125 volt Heat Input Max 14 000 38 000 BTU hr Overall Efficiency 81 Emissions 1 9 gr hr varies w size and type of fuel EPA exempt Ship Weight 270 lbs Room Air Blower 150 CFM 8 Amps 2175 rpm Exhaust Blower 95 CFM 1 0 Amps 3000 rpm Auger Motor 1 1 RPM 4 Amps Options Nickel or Gold Trim Kits 4 Quick Disconnect...

Page 31: ...Front 6 152 mm Standard Features Fastfire Self Igniter Wall Thermostat wire included Hopper Capacity 50 lbs Burn time 11 30 hours Fuse Control Board 5 Amp 250 volt 3AG Fuse Igniter 6 Amp 125 volt Heat Input Max 14 000 38 000 BTU hr Overall Efficiency 81 Emissions 1 9 gr hr varies w size and type of fuel EPA exempt Ship Weight 230 lbs Room Air Blower 150 CFM 8 Amps 2175 rpm Exhaust Blower 95 CFM 1 ...

Page 32: ...rate This is where combustion occurs and may be referred to as the Burn Grate Thermal Switch High Limit L250 30F N C There are 2 of these thermal switches on this model If a temperature reaches 250 F the high limit auto reset will trip and stop the flow of electricity to the auger motor The thermal switches will not automatically reset until it has cooled below 220 F ThermalSwitchforRoomAirBlower ...

Page 33: ...ure switch has tripped D There is too much combustion air for the amount of fuel A Refill hopper B See Pelletswill not feed thisPage C Allowthe appliance to cool for 1 hour thenre light If the stove hasbeen operating at a mediumtohighburn rate with the room air blower adjusted tolow there maynot be enough air flowto dissipatetheheat On higher feed rates adjust the blower speedtoahigher setting If ...

Page 34: ...ve failed B There is not enough pellets in the UltraGrate A Checkigniter element fuse in rear stovecompartment Call your authorized LennoxHearth Productsdealer See Lighting Procedure Without Igniter Page21 B Prime the feed system seeInitial Start Up Page20 8 Fault A Photoeye not detecting flame B Stove has run out of fuel C A disk has tripped pressure switch D Door switch not engaged stopping pell...

Page 35: ...Hinge Bracket Door Profile 30 FS 2 Profile 30 INS 2 13740005 Bracket Hopper Lid Support Profile 30 FS 2 11950068 Bracket Hopper Lid Support Profile 20 FS 2 7 14650003 Panel Left Side Profile 20 FS 2 8 14650004 Panel Right Side Profile 20 FS 2 9 14750070 Panel Left Side Profile 30 FS 2 10 14750075 Panel Right Side Profile 30 FS 2 11 14650048 Panel Rear Profile 20 FS 2 12 14750150 Panel Rear 2 piece...

Page 36: ...All 36 17250241 End Plate Auger flange w nylatron bushing All MISC Item Part No Cat No Description Stove Model 14750306 Ashpan Center Left and Right Profile 30 INS 2 Profile 30 INS 2 14751189 Ashpan Profile 30 FS 2 Profile 30 FS 2 38 12050004 Brush Cleaning for exchange tubes Profile 30 FS 2 INS 2 12021101 Bushing Nylatron 1 2 All 12151306 Damper Rod Kit includes 1 4 rod handle and set collar Prof...

Page 37: ...37 NOTE DIAGRAMS ILLUSTRATIONS ARE NOT TO SCALE 9 1 2 3 4 5 6 7 8 10 12 11 REPLACEMENT PARTS DIAGRAMS ...

Page 38: ...NOTE DIAGRAMS ILLUSTRATIONS ARE NOT TO SCALE 38 13 14 15 16 17 18 19 20 21 22 24 25 REPLACEMENT PARTS DIAGRAMS ...

Page 39: ...39 NOTE DIAGRAMS ILLUSTRATIONS ARE NOT TO SCALE 35 26 27 28 30 31 32 33 36 37 39 29 38 REPLACEMENT PARTS DIAGRAMS ...

Page 40: ...NOTE DIAGRAMS ILLUSTRATIONS ARE NOT TO SCALE 40 40 41 42 44 45 46 43 3 REPLACEMENT PARTS DIAGRAMS ...

Page 41: ... x 48 Black Profile 30 INS 2 4 14 m55 STKSP3 B Surround Trim Kit Small 28 1 2 x 40 3 4 Brass Profile 30 INS 2 4 14 m56 STKMP3 B Surround Trim Kit Medium 32 x 44 Brass Profile 30 INS 2 4 14 m57 STKLP3 B Surround Trim Kit Large 36 x 48 Brass Profile 30 INS 2 5 H0244 DLS P20 Decorative Log Set Profile 20 FS 2 6 H0464 DLS AO3 Decorative Log Set Profile 30 FS 2 INS 2 H0416 ZCK PI Zero Clearance Kit for...

Page 42: ...NISTRATIVE RULES 814 23 900 THROUGH814 23 909 OPERATE ONLY WITH FIREBRICK IN PLACE WARNING OPERATE ONLY WITH VIEWING DOOR CLOSED INSPECT FLUE FREQUENTLY TO PREVENT ACCUMULATION OF SOOT THE HEATER AND FLUE MUST BE IN GOOD CONDITION KEEP FURNISHINGS AND OTHER COM BUSTIBLEMATERIALSWELLAWAYFROMHEATER ROUTINEMAINTENANCEREMINDER FREQUENCY OF CLEANING AND MAINTENANCE OF YOUR STOVE DEPENDS ON THE ASH CONT...

Page 43: ...ROOM HEATER PELLETIZED WOOD FUEL TYPE ALSO FOR USE IN MANUFACTURED MOBILE HOME AND AS AN INSERT FOR MASONRY FIREPLACES AND FACTORY BUILT FIREPLACES OR AS BUILT IN MODEL PROFILE 30 2 TESTED TO UL 1482 ULC S627 ULC S628 REPORT NO 5515 DEC 1991 ASTME1509 REPORT NO 476 1244 MAR 1996 COMBUSTIBLE FLOOR MUST BE PROTECTED BY A 3 8 10MM MINIMUM MILLBOARD OR EQUIVALENT NON COMBUSTIBLE MATERIAL IN THE USA AN...

Page 44: ...ED HOME Requires outside air for combustion Use a galvanized or stainless steel pipe for duct Minimum duct size 1 5 8 dia CLEARANCES TO COMBUSTIBLES Ensure all clearances are maintained in accordance to instructions contained on product safety label and in compliance with pipe venting requirements Note Leave sufficient clearance for routine cleaning and maintenance Seal all Venting Joints Use RTV ...

Page 45: ... button stove enters shut down mode b Pellets stop feeding and the fire dies down Approx one min later the room air blower and exhaust blower change to cool down setting Approx 15 minutes after shut down cycle begins stove shuts off NO 7a Follow the trouble shooting section of the Homeowner s Installation and Operation Manual Does the Stove Light 8 After approx 5 minutes adjust damper if necessary...

Page 46: ...6 Dealer s Name Dealer s Address City State Serial Number Date Installed Date of Purchase Notes SERVICE AND MAINTENANCE LOG Service Service Service Date Technician Description Zip Code OWNERSHIP RECORDS ...

Page 47: ...47 NOTE DIAGRAMS ILLUSTRATIONS ARE NOT TO SCALE NOTES ...

Page 48: ...3M REV E 09 2006 Lennox reserves the right to make changes at any time without notice in design materials specifications prices and also to discontinue colors styles and products Consult your local distributor for fireplace code information Lennox Hearth Products 1110 West Taft Avenue Orange CA 92865 ...

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