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Proper Log Placement

Log  placement  is  critical  to  proper  burner  performance.  Logs 

must be correctly positioned onto the burner. The photos in this 

manual  show  the  proper  pinned  position  for  logs  on  this  set. 

Owners need to be shown proper log placement and instructed 

not to move the logs. 
Logs must fit firmly onto the burner when positioned as shown 

in the photos. Malformed logs or logs with sloppy pin holes must 

be replaced.

Proper Placement of Rock Wool and Decorative Lava Rock

Rock wool can be added to burners for a glowing ember effect. 

It must be positioned only on the front portion of the burner. The 

photos in this manual  show the proper placement of rock wool.
Decorative lava rock or small wood pieces should never be placed 

on the burner. These items are only for placement on the floor of 

the fireplace or firebox.

Proper Primary Airflow into Burner

For proper burner operation and flame appearance, the flow of 

primary air into the venturi tube, located on the rear of the burner, 

must not be reduced. This flow of air is reduced if dirt, lint or other 

obstructions build-up around or inside the venturi. Any obstruction 

in the venturi tube area must be removed. The flow of air into the 

venturi is also reduced if the gas orifice isn’t centered in the venturi 

inlet and/or is not aligned with the venturi. Any misalignment of 

the burner orifice may be corrected by bending the shutter cap 

holding the orifice to the inlet of the venturi tube.

Ceiling Fans, Portable Fans or Logs Installed Near Cold Air 

Returns

Ceiling fans or oscillating floor type fans need to be monitored 

during the operation of vent-free logs. If the air blows directly 

into the flame causing it to impinge on the log set, or firebox, it 

should be turned off or redirected. Ceiling fans could be reversed 

to possibly eliminate flame impingement, and the floor fan could 

be redirected. Upon installation, be aware of any cold air returns 

or vents in the proximity of the log set. Any draft created around 

a vent-free log set can cause the flame to impinge on the log and 

create a sooting situation.

IMPORTANT INSTALLATION GUIDELINES

WARNING: 

Do not allow fans to blow directly into the fireplace. 

Avoid any drafts that alter burner flame patterns.

WARNING: 

Do not use a blower insert, heat exchanger insert or 

other accessory not approved for use with this heater.

Candles

Avoid the use of scented or decorative candles while the fireplace 

is in operation. Candles produce a residue in the air that creates 

a  soot  like  substance.  Burning  candles  while  the  fireplace  is 

operating magnifies the problem. It should be noted that candles, 

in  general,  produce  soot. The  amount  of  time  burned  and  the 

quantity  of  candles  burned  will  determine  the  amount  of  soot 

produced and deposited.

Make Owners Aware of Proper Log Set Operation

Properly installed and properly maintained log sets do not deposit 

soot on the logs. If users see soot appear on a log, call for service. 

Do not continue to operate the log set.

Summary of Contents for 21

Page 1: ...Do not store or use gasoline or other flam mable vapors and liquids in the vicinity of this or any other appliance WHAT TO DO IF YOU SMELL GAS Do not try to light any appliance Do not touch any electrical switch do not use any phone in your building Immediately call your gas supplier from a neighbor s phone Follow the gas sup plier s instructions If you cannot reach your gas supplier call the fire d...

Page 2: ...ction Page Important Installation Guidelines 3 General Information 4 Log Placement 4 VFP32FP 20 21 30 31 L N P Photos 5 VFP36FP 20 21 30 31 L N P Photos 6 Parts List Parts View 7 How to Order Repair Parts 7 TABLE OF CONTENTS ...

Page 3: ...g the shutter cap holding the orifice to the inlet of the venturi tube Ceiling Fans Portable Fans or Logs Installed Near Cold Air Returns Ceiling fans or oscillating floor type fans need to be monitored during the operation of vent free logs If the air blows directly into the flame causing it to impinge on the log set or firebox it should be turned off or redirected Ceiling fans could be reversed to p...

Page 4: ...previously applied loose material must be removed prior to reapplication GENERAL INFORMATION Qualified Installing Agency Installation and replacement of gas piping gas utilization equipment or accessories and repair and servicing of equipment shall be performed only by a qualified agency The term qualified agency means any individual firm corporation or company that either in person or through a repre...

Page 5: ...Page 5 20253 1 0806 VFP32FP 20 21 30 31 L N P Photo 1 Photo 2 Photo 3 Photo 4 Do not cover any large rear ports with loose material glowing embers ...

Page 6: ...Page 6 20253 1 0806 VFP36FP 20 21 30 31 L N P PHOTOS Photo 1 Photo 2 Photo 3 Photo 4 Do not cover any large rear ports with loose material glowing embers ...

Page 7: ...part from the following appropriate illustration and list Be sure to give all this information Appliance Model Number Part Description Appliance Serial Number Part Number Type of Gas Propane or Natural Do not order bolts screws washers or nuts They are standard hardware items and can be purchased at any local hardware store Shipments contingent upon strikes fires and all causes beyond our control H...

Page 8: ...Page 8 20253 1 0806 Empire Comfort Systems Inc 918 Freeburg Ave Belleville IL 62220 PH 618 233 7420 or 800 851 3153 FAX 618 233 7097 or 800 443 8648 info empirecomfort com www empirecomfort com ...

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