CUSTOMER ADVICE – BEFORE CALLING FOR ASSISTANCE
If the clothes are not dry after the normal drying time:
–
Check that you used the correct heat setting and/or programme.
–
Check that the lint filters have been cleaned. A blocked filter will restrict the airflow.
–
Check that the Heat Exchanger is clean and locked in place correctly.
–
Check that your dryer is heating - below the door to the right side, should feel warm to
the touch after the first 10-15 minutes of its programme
–
Check that the machine has the correct weight load in the drum before starting the
appliance.
If your machine does not work correctly check the following before calling a Service Engineer:
–
Check that there is a supply of electricity.
–
Check the fuse in the plug.
–
Check that when the Programme Selector is turned from the ‘Off’ position that the
Display is illuminated.
–
Check that the door has been properly closed and that the dryer is not in delay or pause
mode.
–
Check that the Child Safety Lock has not been enabled.
If problems continue after checking the above points you should
contact our Service Agent
.
Please ensure that you have the model number (B96G8W) and your serial number to hand when
you make the call. To locate the serial number on your dryer, open the door and look for a
white label inside the door opening with a 10 digit number on it.
Please be aware that a call out charge will be applied for a service visit if the call could
have been avoided by following these instructions.
For UK and Southern Ireland call:
Either
0800 988 1323
or
03448 797422
(Calls are FREE from landlines, (Calls charged at basic rate)
however calls from mobiles may be
charged at your network provider’s rates)
For Northern Ireland call:
028 90365222
(Service Network 2000)
(Daytime calls cost up to 17p plus 10p per minute from BT lines Monday-Friday.
Mobile and other providers’ charges may vary).
TECHNICAL DATA
Overall Dimensions: Height: 85cm Width: 59.5cm Depth: 63cm
Electrical Ratings: 220-240V 50Hz 2500W
Room temperature range: 5˚C to 30˚C.
Your washing machine should have a spin speed of not less than 1000rpm for maximum
efficiency.
Spares can be ordered from
www.whiteknightspares.co.uk
or by calling 01422 203963.