WARRANTY INFORMATION
IMPORTANT:
Whistler will not assume responsibility for loss or damage
incurred in shipping. Therefore, please ship your unit insured with return
receipt requested.
CODs will not be accepted!
2. Include with your unit the following information, clearly printed:
• Your name and physical street address for shipping (no PO Boxes),
a daytime telephone number, and an email address (if applicable).
• A detailed description of the problem (e.g.,“device will not power ON”).
• A copy of your dated proof of purchase or bill of sale.
3. Be certain your unit is returned with its serial number. Units without
serial numbers are not covered under warranty.
IMPORTANT:
To validate that your unit is within the warranty period,
make sure you keep a copy of your dated proof of purchase. For
warranty verification purposes, a copy of your dated store receipt must
accompany any Whistler product sent in for warranty work.
Service Out Of Warranty
Units will be repaired at “out of warranty” service rates when:
• The unit’s original warranty has expired.
• A dated proof of purchase is not supplied.
• The unit has been returned without its serial number.
• The unit has been misused, abused, modified, installed improperly,
or had its housing removed.
The minimum out of warranty service fee for your Whistler DVR Camera
is $35.00 (U.S.). If you require out of warranty service, please
return your unit as outlined in the section “Service Under Warranty”
along with a cashier’s check or money order in the amount of $35.00.
Payment may also be made by MasterCard, VISA or American Express.
Personal checks are not accepted.
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