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whisker Litter-Robot 4, Instruction Manual

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Table of Contents

Important Safety Instructions .............................................................................................................................5

Components and Dimensions ............................................................................................................................8

Setting Up Your Litter-Robot .............................................................................................................................12

Introducing Your Cat to the Litter-Robot ...................................................................................................14

Ongoing Maintenance ..........................................................................................................................................15

Cycles ..........................................................................................................................................................................16

Control Panel - Button Functions ....................................................................................................................18

     Power Button .......................................................................................................................................................18

     Cycle Button ........................................................................................................................................................18

     Reset Button .........................................................................................................................................................19

     Empty Button .......................................................................................................................................................19 

     Connect Button...................................................................................................................................................19

Control Panel - Light Bar ....................................................................................................................................20

Sensors and Functions  ........................................................................................................................................21 

Cat Presence ........................................................................................................................................................... 22 

Drawer Full Indicator ........................................................................................................................................... 22 

Litter Level .................................................................................................................................................................23

Automatic Night Light .........................................................................................................................................23

Sleep Mode .............................................................................................................................................................. 24

Wait Time Setting ................................................................................................................................................... 24

Control Panel Lockout ........................................................................................................................................25

Whisker App .............................................................................................................................................................26

Safety Features ...................................................................................................................................................... 27

Use and Care ............................................................................................................................................................29

Frequently Asked Questions ...........................................................................................................................34

In-Home Trial ............................................................................................................................................................ 37

Contacting Customer Service ........................................................................................................................ 37

Summary of Contents for Litter-Robot 4

Page 1: ......

Page 2: ...www whiskersupport com 2 ...

Page 3: ... acclimating your cat to their new automatic self cleaning litter box Whisker exists to make life for pets and pet parents endlessly better As the leading innovators in pet tech and refined pet accessories we work tirelessly to solve problems and deliver smarter insights for pet parents while enriching the lives of pets Enjoy your Litter Robot and enjoy a better life with your pet Jacob President ...

Page 4: ...www whiskersupport com 4 ...

Page 5: ...umping litter or litter beads and crystals that are small enough to pass through the screen Never sit on or place anything on top of the Litter Robot Never push the Litter Robot against a wall or into a corner should not be touching any walls for accurate weight measurements Never wet or submerge the Bonnet or Base Never allow children and persons with reduced physical sensory or mental capabiliti...

Page 6: ...www whiskersupport com 6 ...

Page 7: ...l Button Functions 18 Power Button 18 Cycle Button 18 Reset Button 19 Empty Button 19 Connect Button 19 Control Panel Light Bar 20 Sensors and Functions 21 Cat Presence 22 Drawer Full Indicator 22 Litter Level 23 Automatic Night Light 23 Sleep Mode 24 Wait Time Setting 24 Control Panel Lockout 25 Whisker App 26 Safety Features 27 Use and Care 29 Frequently Asked Questions 34 In Home Trial 37 Conta...

Page 8: ...support com 8 Front View Rear View Power Inlet Base Waste Drawer Base Litter Fill Line Cat Exit Entry Control Panel Night Light Control Panel Handle Screen Septum Cat Sensor Sensor Curtain Bonnet Hinge Components ...

Page 9: ...www whiskersupport com 9 Waste Drawer Base Control Panel With Light Bar Hinge Side View Globe Handle Bonnet Release Buttons Bonnet Globe Gear Track Dump Port Handle ...

Page 10: ...obe 15 17 Depending on litter level x 19 00 x 18 00 Litter Bed 14 00 x 14 00 Floor to Step optional 6 90 Step optional to Entryway 4 50 Floor to Entryway 12 00 Dimensions Bottom View Cat Sensor And Weight Scale Power Inlet Hinge Handle Note Images shown with standard Handle on the Waste Drawer An optional Step and Step Mat are available for increased ease of entry ...

Page 11: ...www whiskersupport com 11 Exploded View Dump Port Gear Track Bonnet Release Buttons Bonnet Hinge Base Septum Screen Control Panel Cat Exit Entry Handle Waste Drawer ...

Page 12: ...ls Place litter mats or rugs in front of or completely under the unit Do not place mats partially under the unit Use only low pile 1 4 inch rugs and mats under the unit DO NOT use litters that are the strictly absorbent non clumping loose clumping newspaper based or wood based pellets Litter Fill the Globe through the circular opening with clumping litter until it meets the raised MAX Fill Line wh...

Page 13: ...ed to switch to a clumping type Power and Initial Clean Cycle Plug the small end of the Power Supply into the power input at the back of the Base Then plug the AC DC adapter into a wall outlet Locate and press the Power button The Litter Robot will perform an initial Clean cycle that will last 2 minutes Learn more about the Clean cycle on page 16 Note The Cat Sensor Weight Scale is disabled on the...

Page 14: ...ts to be present so they can observe the mo tion and become familiar with the sound of the Litter Robot while you are there to reassure them Turn the unit off again once the cycle is complete the Litter Robot should be in the Home position We recommend that you no longer clean the old litter box once your cats have used the Litter Robot 5 If your cats are not using the Litter Robot within a few da...

Page 15: ...to push the unit against the wall or into a corner should not be touching any walls for accurate weight measurements Then press the Reset button to zero the Weight Sensors Add litter as needed Check the litter level once per week or each time you empty the Waste Drawer Add just enough litter to meet the raised MAX Fill Line inside the Globe and be careful not to overfill it to avoid wasting litter...

Page 16: ...ight Bar changes to a yellow round robin Light Bar indicating the counterclockwise Globe rotation of the Clean cycle 3 As the counterclockwise rotation continues clean litter passes through the low dust screen while litter clumps are separated from the clean litter The clean litter is collected behind the septum 4 During rotation and while the Globe is upside down an integrated weight within the b...

Page 17: ...ng an Empty cycle press the Cycle Reset Empty or Connect button to pause the cycle Press the Cycle button to resume the cycle Press the Reset button to abort the cycle and return the Globe to the Home position How it works 1 Upon pressing the Empty button the Globe rotates clockwise with the sequential round robin yellow Light Bar indicating the rotational direction 2 As the Globe rotates clockwis...

Page 18: ...the Power button will turn the unit OFF Press the Cycle button to start a Clean cycle see page 16 Press the Cycle button again to pause or resume the cycle A 3 second long press will activate the default 8 Hour Sleep Mode see page 24 The Light Bar will change to purple indicating Sleep Mode is enabled for the next 8 hours To exit this mode press and hold the Cycle button for 3 seconds The Light Ba...

Page 19: ...ing a Clean cycle or Empty cycle it will pause the cycle Pressing the Empty button during a paused cycle will abort the cycle and send the Globe back to the Home position A 3 second long press enables or disables Wait Time Setting Mode see page 24 Press the Connect button to turn WiFi ON or OFF 1 WiFi OFF is indicated by a white light adjacent to the Connect button 2 WiFi ON and connecting is indi...

Page 20: ... is performing a Clean or Empty cycle see page 16 Yellow Ping Pong Light Bar Cycle interrupted by the Anti Pinch Safety Feature see page 28 Red Light Bar Cat detected and Wait Time Countdown initiated Red Light Bar Flashing Cat detected in the unit for more than 30 minutes Red Ping Pong Light Bar Motion detected in the drawer see page 27 Purple Light Bar Sleep Mode enabled unit within the specifie...

Page 21: ...eigh the cat within the Globe while in the Home position If additional weight is detected during a cycle the Globe will stop After 15 seconds of the additional weight exiting the Globe rotation will resume Note that each time the unit is powered ON or at the completion of a Clean cycle the Weight Sensors measure the weight of the unit to use as a baseline or zero The Weight Scale can be zeroed at ...

Page 22: ...n of the DFI the Cat Sensor s are deactivated and the unit will no longer cycle automatically Check or empty the Waste Drawer then press Reset to cancel the indicator Press Reset again to zero the Weight Scale Note that the Weight Scale also automatically zeroes itself after each Clean cycle Drawer Full Indicator DFI The Litter Robot is equipped with a Distance Sensor looking downward from the top...

Page 23: ...conditions The Litter Robot arrives with the Automatic Night Light function enabled When the Light Sensor located in the Control Panel detects low light conditions the Night Light turns on automatically A 3 second long press of the Reset button enters or exits Automatic Night Light Setting Mode The Light Bar will indicate the current setting Subsequent short presses of the Reset button will toggle...

Page 24: ...de for the remainder of the 24 hour period If the unit detects usage during the sleep period a Clean cycle will be performed upon the sleep period expiring Once the Globe has returned to the Home position the Light Bar will change to blue and the unit will operate in Automatic Mode for the remainder of the 24 hour period A 3 second long press of the Cycle button will disable Sleep Mode indicated b...

Page 25: ...utes 4 Green Lights displayed 30 minutes 5 All Green Lights displayed Control Panel Lockout Control Panel Lockout disables button functions to prevent unwanted changes The Litter Robot functions normally in Automatic Mode during Control Panel Lockout A 3 second long press of the Cycle Reset buttons will enable or disable Control Panel Lockout Mode The Light Bar will momentarily flash red to confir...

Page 26: ...o be directed to your specific app Store 4 Your Litter Robot ships with the unit in Onboarding Mode WiFi light blinking yellow a If your unit is not in Onboarding Mode press and hold the Connect button for 3 seconds or until the Onboarding light blinks yellow 5 Follow the prompts in the app and scan the QR code on the back of the unit as directed 6 Once the Litter Robot is successfully connected t...

Page 27: ... your cat attempting to enter the unit during a cycle If a cat attempts to enter the unit during a cycle the Globe will stop with the Light Bar displaying red indicating the cycle has been interrupted The cycle will not resume until 15 seconds after the cat is no longer detected The Litter Robot is also equipped with a Motion Sensor that monitors the Waste Drawer If motion is detected within the W...

Page 28: ...f the Globe is unable to continue the cycle after three attempts the Globe will stop and the Light Bar will display an error code with 3 red lights and 2 flashing yellow lights If the Globe is able to complete a Clean cycle after experiencing a jam or overload condition the Control Panel will return to Ready Mode blue Light Bar The unit will continue to function in Automatic Mode If the Light Bar ...

Page 29: ...tors are located in the motor compartment of the Base Backup Battery Kits can be ordered from litter robot com Note Use of accessories that are not sold at litter robot com whisker com or any of our authorized resellers websites is not approved or endorsed by Whisker Whisker is not responsible for accidents or injuries that occur from use of non Whisker accessories Any modifications to or unauthor...

Page 30: ... is equipped with brush type Seal Strips on both the top and bottom of the Base These Seal Strips help contain odors within the Waste Drawer Replace the Seal Strips when you notice they are worn flat or peeling up Make Seal Strips last longer by trimming loose edges between replacements Be careful not to get them wet when cleaning the Base or they may begin to peel Replacement Seal Strips can be o...

Page 31: ...ove the Carbon Filter 6 Clean the Globe with Litter Robot cleaner spray or wipes or with water and a mild soap There are no electronic compo nents in the Globe that can be damaged by soap and water If the Globe has become extremely dirty it can be soaked and cleaned with a water hose 7 Let the Globe dry completely before reassembling it to the Base and closing the Bonnet see page 27 For a quick to...

Page 32: ...ve Globe For Easy Cleaning Cleaning the Base 1 Never submerge spray or soak the Base or Control Panel The Base and Control Panel contains sensors and electronics 2 Wipe the surfaces of the Base with a cloth dampened with a disinfectant If using a spray spray away from the Base directly onto a cloth or paper towel so disinfectant does not get on the electronics 3 Do not use bleach ...

Page 33: ...of the Globe is sitting flush in the rear bearing pocket and the gear track is engaged to the motor pinion 3 Rotate the Bonnet downward with light pressure on the sides such that the Bonnet hugs the Globe This will help to ensure proper alignment of the Bonnet latches to the Base Push down on the Bonnet from the top and make sure the Bonnet has latched into place and the Bonnet is secure Note The ...

Page 34: ... not activate the Cat Sensing system Cats should weigh at least 3 pounds before using the Litter Robot in Automatic Mode We recommend leaving the Litter Robot OFF and operating in semiautomatic mode When you see your kitten has used the Litter Robot turn it ON and the Litter Robot will automatically perform a Clean cycle Once it finishes 2 minutes turn the power OFF This way your kitten is safe wh...

Page 35: ...e No the Globe will not turn while your cat is inside The Litter Robot Cat Sensing system is triggered each time a cat enters or re enters the Globe resetting the countdown timer to prevent the Clean cycle from starting for another 7 minutes What happens if the Globe jams If the Globe jams or an excessive load condition occurs the unit will detect the condition with our Overload Detection system s...

Page 36: ...and the movement of the litter No the Litter Robot is equipped with a low dust screen design that allows the litter to sift back through the screen during a Clean cycle without creating excessive dust How often do I need to empty the Waste Drawer This depends on the number and size of your cats For two average sized cats twice per week is typical For a single cat once per week is usually sufficien...

Page 37: ...r you must coordinate the return with that source according to their return policy Whisker Customer Service If you have questions or need assistance contact us Chat support is your fastest option followed by phone support and email Visit our support site to get started and to troubleshoot Chat Support whiskersupport com Mon Fri 9AM 5PM EST Sat Sun 9 30AM 5PM EST Email Support support whisker com 2...

Page 38: ...www whiskersupport com 38 ...

Page 39: ...www whiskersupport com 39 ...

Page 40: ...40 Version LR4 8008 0a ...

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