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W11454803C

WATER SOFTENER WARRANTY - MODEL WHES18

Warrantor: Water Channel Partners, 1890 Woodlane Drive, Woodbury, MN 55125

Warrantor guarantees, to the original owner, that:

One Year Full Warranty:

    ● For a period of one (1) year from the date of purchase, all parts will be free from defects in materials and 

workmanship and will perform their normal functions.

    ● For a period of one (1) year from the date of purchase, labor to repair or replace any part deemed to be defective in

materials or workmanship, will be provided at no additional cost.

Limited Warranties:

    ● For a period of ten (10) years from the date of purchase, the salt storage tank and fiberglass mineral tank will not rust,

corrode, leak, burst, or in any other manner, fail to perform its proper functions.

    ● For a period of three (3) years from the date of purchase, the electronic control board will be free of defects in 

materials and workmanship and will perform its normal functions.

If, during such respective period, a part proves to be defective, Warrantor will ship a replacement part, directly to your

home, without charge.  After the first year, labor necessary to maintain this product is not covered by the product warranty.

If you have questions regarding a warranted product, need assistance with installation or troubleshooting, wish to order a

part or report a warranty issue, we are just a phone call away.  SIMPLY DIAL 1-866-986-3223 for assistance.

General Provisions

The above warranties are effective provided the water softener is operated at water pressures not exceeding 125 psi, and

at water temperatures not exceeding 120°F; provided further that the water softener is not subject to abuse, misuse, 

alteration, neglect, freezing, accident or negligence; and provided further that the water softener is not damaged as the

result of any unusual force of nature such as, but not limited to, flood, hurricane, tornado or earthquake.

Warrantor is excused if failure to perform its warranty obligations is the result of strikes, government regulation, materials

shortages, or other circumstances beyond its control.

*THERE ARE NO WARRANTIES ON THE WATER SOFTENER BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE.

ALL IMPLIED WARRANTIES, INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR

A PARTICULAR PURPOSE, ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE 

PERIODS.  THE SOLE OBLIGATION OF WARRANTOR UNDER THESE WARRANTIES IS TO REPLACE OR REPAIR

THE COMPONENT OR PART WHICH PROVES TO BE DEFECTIVE WITHIN THE SPECIFIED TIME PERIOD, AND

WARRANTOR IS NOT LIABLE FOR CONSEQUENTIAL OR INCIDENTAL DAMAGES.  NO WARRANTOR DEALER,

AGENT, REPRESENTATIVE, OR OTHER PERSON IS AUTHORIZED TO EXTEND OR EXPAND THE WARRANTIES

EXPRESSLY DESCRIBED ABOVE.

Some states do not allow limitations on how long an implied warranty lasts or exclusions or limitations of incidental or 

consequential damage, so the limitations and exclusions in this warranty may not apply to you.  This warranty gives you

specific legal rights, and you may have other rights which vary from state to state.  This warranty applies to 

consumer-owned installations only.

®

/™ © 2021 Whirlpool.  All rights reserved.

Manufactured under license by Water Channel Partners, Woodbury, Minnesota.

Warranty provided by manufacturer.

EXTEND YOUR WARRANTY:

Use Whirlpool

®

WHE-WSC Water Softener Cleaner

The factory warranty for your water softener is shown below.  The one year full warranty period on parts and labor

can be extended to five (5) years from the date of purchase if you use Whirlpool

®

WHE-WSC Water Softener

Cleaner on your system.  Use one bottle of Whirlpool

®

WHE-WSC Water Softener Cleaner, as directed, every four

months from the date of purchase of the water softener.  Retain proof of purchase of Whirlpool

®

WHE-WSC Water

Softener Cleaner to validate any warranty claim after the first year.  Purchase of no more than three (3) bottles of

Whirlpool

®

WHE-WSC Water Softener Cleaner in a 12 month period may be applied toward compliance with this

warranty.  Use of any water softener additive other than Whirlpool

®

WHE-WSC will not provide extended warranty

coverage.

Summary of Contents for LE18

Page 1: ...ernational against NSF ANSI Standard 44 for hardness reduction and efficiency and certified to NSF ANSI Standard 372 If you have any questions or concerns when installing operating or maintaining your water softener call our toll free number 1 866 986 3223 or visit whirlpoolwatersolutions com When you call please be prepared to provide the model and serial number of your product found on the ratin...

Page 2: ...g Information 5 Installation Requirements 6 7 Installation Instructions 8 11 Programming the Water Softener 12 13 Customizing Features Options 13 14 Routine Maintenance 15 16 Troubleshooting 17 18 Exploded View Parts List 20 23 Warranty 24 Dimensions FIG 1 3 3 8 INLET 21 1 4 INLET OUTLET OUTLET 14 1 2 FRONT VIEW SIDE VIEW TOP VIEW 30 1 4 23 ...

Page 3: ...supply contains clear water iron exceeding 5 ppm Intermittent flow rate does not represent the maximum service flow rate used for determining the softener s rated capacity and efficiency Continuous operation at flow rates greater than the service flow rate may affect capacity and efficiency performance This system conforms to NSF ANSI 44 for the specific performance claims as verified and substant...

Page 4: ...t The maximum allowable inlet water pressure is 125 psi If daytime pressure is over 80 psi nighttime pressure may exceed the maximum Use a pressure reducing valve if necessary Adding a pressure reducing valve may reduce the flow If your home is equipped with a backflow preventer an expansion tank must be installed in accordance with local codes and laws The water softener works on 24 V DC electric...

Page 5: ...e time the particles settle to the bottom of the container Generally these irons are removed from water by filtration Chlorination is also recommended for bacterial iron Colloidal and inorganically bound iron is of ferric or ferrous form that will not filter or exchange out of water This water softener will not remove colloidal iron In some instances treatment may improve colloidal iron water Coll...

Page 6: ...damage voids the warranty To condition all water in the home install the water softener close to the water supply inlet and upstream of all other plumbing connections except outside water pipes Outside faucets should remain on hard water to avoid wasting conditioned water and salt A nearby drain is needed to carry away regenera tion discharge drain water Use a floor drain laundry tub sump standpip...

Page 7: ...alve provided as shown in Figure 7 or if desired parts for a 3 valve bypass system not included can be purchased and assembled as shown in Figure 8 Bypass valves allow you to turn off water to the softener for maintenance if needed but still have water in house pipes Use Copper pipe Threaded pipe PEX Crosslinked Polyethylene pipe CPVC plastic pipe Other pipe approved for use with potable water IMP...

Page 8: ...ready done put a light coating of silicone grease on the single bypass valve o rings 5 Push the single bypass valve into the softener valve as far as it will go Snap the two large holding clips into place from the top down as shown in Figures 11 12 IMPORTANT Be sure the clips snap firmly into place so the single bypass valve will not pull out MOVE THE WATER SOFTENER INTO PLACE Excessive Weight Haz...

Page 9: ...ING INFORMATION for Installations on Metal Pipe The house main incoming water pipe is often used to ground electrical outlets in the home Grounding protects you from electrical shock Installing the water softener with a plastic bypass valve will break this ground Before beginning installation purchase and securely install two grounding clamps and a 4 copper wire across the location where the softe...

Page 10: ... the drain point Cut the drain line to the desired length and route it neatly out of the way IMPORTANT For proper operation of the water softener do not connect the water softener valve drain tubing to the salt storage tank overflow hose INSTALL SALT STORAGE TANK OVERFLOW HOSE TEST FOR LEAKS To prevent air pressure in the water softener and plumbing system complete the following steps in order 1 F...

Page 11: ...l outlet that is not controlled by a switch NOTE The water heater is filled with hard water and as hot water is used it will refill with conditioned water In a few days the hot water will be fully conditioned To have fully conditioned hot water immediately wait until the initial recharge is over Then drain the water heater following instructions for water heater until water runs cold SANITIZE THE ...

Page 12: ...button DOWN button Display RECHARGE button PROGRAM button Questions Call Toll Free 1 866 986 3223 or visit whirlpoolwatersolutions com When you call please be prepared to provide the model and serial number found on the rating decal typically located on the rim below the salt lid SET TIME OF DAY If the words PRESENT TIME do not show in the display press the PROGRAM button until they do 1 Press the...

Page 13: ...tassium chloride KCl salt instead of sodium chloride NaCl salt in this softener increase the hardness setting by 25 For example if you will be using KCl and your water supply s hardness is 20 gpg set the softener to 25 gpg SET RECHARGE REGENERATION TIME 1 Press the PROGRAM button once again to display a flashing 2 00 AM and the words RECHARGE TIME This is a good time for the recharge to start in m...

Page 14: ...operating efficiency and under most conditions this feature should be left in this automatic mode However you may modify this feature if you want to force a regeneration every set number of days For example if your water supply contains clear water iron you may want the softener to regenerate every few days to keep the resin bed clean The maximum days between recharges may be set from 1 to 15 days...

Page 15: ...stes smells and appears normal POWER OUTAGE MEMORY If electrical power to the water softener is lost memory built into the timer circuitry will keep all settings for several hours While the power is out the display is blank and the water softener will not regenerate When electrical power is restored the following will occur Reset the present time only if the display is flashing The HARDNESS and RE...

Page 16: ...ficult to tell if you have a salt bridge A bridge may be underneath loose salt Take a broom handle or like tool and hold it next to the water softener Measure the distance from the floor to the rim of the water softener Then gently push the broom handle straight down into the salt If a hard object is felt before the pencil mark is even with the top it is most likely a salt bridge Gently push into ...

Page 17: ...in contact with the salt and not separated by a salt bridge See Breaking A Salt Bridge section 5 While in this diagnostic screen the following information is available and may be beneficial for various reasons This information is retained by the computer from the first time electrical power is applied to the electronic controller a Press the r UP button to display the number of days this electroni...

Page 18: ...iction in valve drain causing a back pressure bends kinks elevated too high etc See Install Valve Drain Hose section Obstruction in brine valve or brine tubing NOTE If water system pressure is low a too long or elevated drain hose may cause back pressure stopping brine draw Avoid drain hose runs longer than 30 feet Avoid elevating the hose more than 8 feet above the floor 3 Press the RECHARGE butt...

Page 19: ...19 Notes ...

Page 20: ...20 Water Softener Exploded View 1 2 3 4 5 6 7 8 9 71 12 13 14 15 18 19 21 20 22 23 24 25 26 27 28 70 10 11 Valve Assembly See Pages 22 23 for parts 16 17 ...

Page 21: ...269914 Salt Lid 16 7294707 Top Cover order decal below 7385265 Instruction Decal 17 7351054 Power Supply 24V DC 18 7295046 Rim 19 7155115 Cover Brinewell 20 7267027 Brinewell 7331672 Brinewell Mounting Hardware Kit includes Key Nos 21 23 21 á Wing Nut 1 4 20 22 á Spacer Brinewell 23 á Screw 1 4 20 x 1 24 7270698 Repl Brine Tank 7331258 Overflow Hose Adaptor Kit includes Key Nos 25 27 25 á Adaptor ...

Page 22: ...22 Valve Exploded View 50 52 53 51 55 56 59 58 57 60 61 66 67 62 63 64 68 69 70 71 75 65 Wear Strip Seal Cross section View 90 91 92 54 72 73 74 76 78 80 77 79 83 85 86 87 88 89 81 82 84 ...

Page 23: ...otor Seal 64 á O Ring 3 8 x 9 16 65 á Seal Nozzle Venturi 66 7082087 Wave Washer 67 7199232 Rotor Disc 7342665 Drain Plug Kit 3 4 includes Key Nos 64 68 69 68 á Plug Drain Seal 69 á Spring 70 7337563 Clip 3 4 pack of 4 Key No Part No Description 71 7370286 Bypass Valve Assembly 3 4 in cluding 2 O Rings See Key No 72 72 7337571 O Ring 15 16 x 1 3 16 pack of 4 7113040 Turbine Support Assembly includ...

Page 24: ...rranty obligations is the result of strikes government regulation materials shortages or other circumstances beyond its control THERE ARE NO WARRANTIES ON THE WATER SOFTENER BEYOND THOSE SPECIFICALLY DESCRIBED ABOVE ALL IMPLIED WARRANTIES INCLUDING ANY IMPLIED WARRANTY OF MERCHANTABILITY OR OF FITNESS FOR A PARTICULAR PURPOSE ARE DISCLAIMED TO THE EXTENT THEY MIGHT EXTEND BEYOND THE ABOVE PERIODS ...

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