Whirlpool GSF26C5EXS Page 76 Technical Education Download

Page: 76 / 80

7-6

Diagnostics, Wiring Diagrams And Troubleshooting

(continued)

For Service Technician's Use Only

Temp F Resistance Temp F Resistance

-10

31402

5348

-5

26704

4687

22774

4117

19476

3624

16701

3197

14359

2826

12378

2503

10698

2221

9268

1974

7007

1758

6115

100

1569

Thermistor Resistance Table

Thermistor Resistance Table

Electrical Shock Hazard

Disconnect power before servicing.
Replace all parts and panels before

operating.
Failure to do so can result in death or

electrical shock.

WARNING

Unplug refrigerator or disconnect power.

Summary of Contents for GSF26C5EXS

Page 1: ...TECHNICAL EDUCATION JOB AID W10338921 R 110 2010 Whirlpool 26 SXS Refrigerators GSF26C5EXW GSF26C5EXY GSS26C5XXA GSS26C5XXB GSS26C5XXW GSS26C5XXY GSF26C5EXS GSF26C5EXT ...

Page 2: ... are servicing GOALS AND OBJECTIVES The goal of this Job aid is to provide basic information that will enable the service technician to properly diagnose malfunctions and repair 26 SXS refrigerators for 2010 The objectives of this Job Aid are to Understand and follow proper safety precautions Successfully troubleshoot and diagnose malfunctions Successfully perform necessary repairs Successfully re...

Page 3: ...ion 4 4 Removing Evaporator Fan Motor 4 5 Checking evaporator Fan motor 4 6 Checking Defrost Bimetal 4 7 Replacing the Defrost Heater 4 8 Freezer Door Component Location 4 9 Ice maker Emitter Receiver Boards 4 10 Component Identification 4 12 Accessing New In Door Ice Maker 4 13 Ice Maker 4 15 Modular Ice Maker Ice Level Detector Service Sheet 4 16 Disassembling the Ice Maker 4 17 Replacing Auger ...

Page 4: ...PARTMENT 6 1 Machine Compartment Components 6 1 Starting Device Operation 6 3 Accessing Dual Water Valve 6 4 Condenser Fan 6 5 Drain Pan 6 6 Front Wheel 6 7 Control and Power Supply Boards 6 8 DIAGNOSTICS WIRING DIAGRAMS AND TROUBLESHOOTING 7 1 Voltage Test Points 7 3 Thermistor Resistance Table 7 6 Service Sheet 7 7 7 8 Product Specifications And Warranty Information Sources 7 4 TABLE OF CONTENTS...

Page 5: ...ual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean follow instructions instructions DANGER WARNING IMPORTANT SAFETY INSTRUCTIONS WARNING To reduce the risk of f...

Page 6: ...1 4 Width 35 7 16 Depth Closed Excluding Handles 33 1 2 Depth Closed Including Handles 36 Depth Excluding Doors 29 3 8 Depth With Door Open 90 Degree 50 7 8 Gross Weight 298 Height To Top Of Cabinet 68 5 8 Height To Top Of Door Hinge 68 15 16 Height To Top of Door Trim 69 1 4 Width Doors Open 90 Degrees 37 3 4 Width of Cabinet Only 35 7 16 Width with Doors Closed 35 3 4 Dimensions Inches Capacity ...

Page 7: ...1 3 ...

Page 8: ...nds The trigger routine is divided into two subroutines door moni toring and temperature monitoring Trigger parameters and performance parameters reside in the User Interface board the actual 6th sense algorithm resides in Gemini Flash board Package Estimator routine computes an estimation of food in FC and RC according to Therm istor reading and door status Package estimator is run when the User ...

Page 9: ...ferent installation steps and adjustments than current SXS refrigerators Review the Use and Care manual and instruction sheets shipped with the product prior to installation See the following examples Installation Instructions Door Removal Leveling and Alignment hex ...

Page 10: ...2 2 Installation Example Installation Instructions continued hex ...

Page 11: ...2 3 Installation Example continued Installation Instructions continued ...

Page 12: ...wrap 2 The instruction sheet and a Hex key tool are attached to the handle Review the instruction sheet 3 Install the handle on the mounting studs with the hex screws facing to the center 4 Hold the handle tight against the door as you tighten the screws The handle will pull in tight against the door as the screw is tightened 1 2 3 4 ...

Page 13: ...r to the cabinet to remove the grille Remove 2 screws Remove grille Center Roller Wiring Harnesses Leveler Leg Leveler Leg Water Tubes Components Located Behind Grille Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock WARNING 2 3 1 Disconnect power to the refrigerator ...

Page 14: ...r Door 1 Unplug or disconnect the refrigerator from the power supply 2 Remove the screws securing the wire harnesses to the cabinet 3 Disconnect water tubes form the door side of the connector 4 Unplug the three wire harnesses plugged into the terminal board 5 Remove strain relief from the wire harness This will allow the harness to pass through the hole in the hinge onnect water tubes form the de...

Page 15: ...oor is lifted guide the wiring harnesses and water tubes through the hinge 10 Lift the door straight up to prevent damage and kinking of the water tube Note When assembling always use 2 people and make sure not to crimp the water tubes when installing through the hinge hole 8 Have another person open the freezer door and lift up slowly 7 Keep the door closed and lift off the hinge Removing Freezer...

Page 16: ...2 8 NOTES ...

Page 17: ...all parts and panels before operating Failure to do so can result in death or electrical shock WARNING Disassembling Refrigerator Compartment Components 1 Disconnect power to the refrigerator 2 Open the water filter door and remove the filter 3 Open the air filter door and remove the filter 4 Remove the screw securing the air damper cover to the cabinet 1 2 3 2 3 4 ...

Page 18: ... Remove the screw securing the air filter housing to the cabinet and remove 7 Disconnect the wiring harness and remove the air damper assembly 8 Check the seal around the damper housing for any damage or misplace ment Replace or reposition seal as needed 6 7 3 4 5 5 7 8 6 ...

Page 19: ...1 Remove the screw securing the filter cover to the filter body 2 Remove the cover 3 Remove the screw securing the filter body to the cabinet wall 4 To replace the filter housing disconnect the water tubes in the back of the refrigerator and remove Permagum seal Pull the filter housing and water tubes through the opening in the cabinet and replace 1 2 3 4 ...

Page 20: ... right side of the refrigerator cabinet attached to the back of the cover labeled 6th sense 1 Disconnect power to the refrigerator 2 Disconnect the wiring harness from connector P6 on the control board 3 Connect an Ohmmeter across the Orange and Blue White wires in the disconnected wiring harness and measure the resistance 4 Compare the resistance measured to the value listed on the tech sheet shi...

Page 21: ...abs on either end of the Thermistor cover and remove 2 To replace the Thermistor order replace ment Thermistor kit through the normal part ordering system by model number Follow the instructions supplied with the kit 1 2 Refrigerator Compartment continued ...

Page 22: ...ff water supply 3 Remove the hex head screw and the wire ties securing the reservoir to the cabinet 4 Disconnect the water tube connected to the dual water valve located in the machine compartment and disconnect the water tube fitting on the lower left hand corner of the reservoir Pull out the water reservoir and the water tube routed through the opening in the cabinet Replace the reservoir A vacu...

Page 23: ...esistance TempF Resistance 10 31402 50 5348 5 26704 55 4687 0 22774 60 4117 5 19476 65 3624 10 16701 70 3197 15 14359 75 2826 20 12378 80 2503 25 10698 85 2221 30 9268 90 1974 40 7007 95 1758 45 6115 100 1569 1 Disconnect power to the refrigerator 2 Disconnect the wiring harness from connector P6 on the control board 3 Connect an Ohmmeter across the 2 Black wires in the disconnected wiring harness...

Page 24: ...er Thermistor 1 Depress the tabs on either end of the Thermistor cover and remove 2 To replace the Thermistor order replace ment Thermistor kit through the normal part ordering system by model number Follow the instructions supplied with the kit 1 2 ...

Page 25: ...ex head screw below the light bulb 4 Pull the top of the air duct cover out at the top and lift up to remove 5 The bottom of the duct has 2 slots that slid onto the top of the evaporator cover Accessing Freezer Components 1 2 3 4 2 3 4 5 Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock W...

Page 26: ...porator to the cabinet 6 Pull out the evaporator cover 5 6 Evaporator Component Identification Defrost Bimetal Wiring Harness Connection Defrost Heater Evaporator Fan Assembly Cap tube Inlet Drain Pan Chassis Ground Connection Accessing Freezer Components continued Capillary Tube Inlet ...

Page 27: ... built in cabinet rails and disconnect the wiring harness 2 To change the fan blade pull the blade off the shaft and replace When installing the blade push the blade down on the shaft until it bottoms out 3 Unclip the mounting bracket from the fan shroud to remove the motor Removing Evaporator Fan Motor 1 2 3 ...

Page 28: ...rom the motor Connect an Ohmme ter across the motor leads The resistance measured should be approximately 135 Ohms plus or minus 10 Note the mo tor assembly does not have to be removed form the freezer to make this check Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock WARNING ...

Page 29: ...ircuit If the Bimetal is at normal freezer temperature 5 to 5 degrees F the meter should measure less than 1 OHM of resistance indicating a closed circuit 1 2 3 4 Disconnect power to the refrigerator 1 Disconnect the two black wires attached to the defrost heater 2 Connect an Ohmmeter across the heater In this example the resistance measured is 31 6 OHMS Note Refer to the tech sheet for the refrig...

Page 30: ...efrost heater 3 Disconnect the green chassis ground wire attached to the evaporator heat shield 4 Grasp the bottom of the heat shield all pull out The heat shield is fastened to the cabinet with clips and will pull out easily 5 Inspect the heat shield and reposition any clips that might have been dislodged during removal 6 Pull out the defrost heater from the bot tom of the evaporator and replace ...

Page 31: ... W10122576 120VAC ice maker 6 cavity small cube ice maker similar to Tempest ice maker but mounts in freezer door and has splash provisions Fill volume 49cc Harvest frequency 42 minutes normally 35 minutes Accelerice Ice bin capacity 4 0 lbs 35 harvests to fill ice bin about 24 hrs Non IDI XXL design uses current production ice maker W10122556 The module is still the Molex module that we use on ne...

Page 32: ...e maker Ice maker Emitter Receiver Boards 1 With the switch on the emitter board in the ON position the window covering the emitter beam is opened 2 With the switch on the emitter board in the OFF position the window covering the emitter beam is closed 3 With the ice bin installed it forces the receiver door closed aligning a window in the door with the eye on the receiver board 4 When the ice bin...

Page 33: ...efrigerator 2 Depress the ice bin latch and remove the ice bin 2 Emitter Receiver Auger Motor Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock WARNING ...

Page 34: ...ousing up and out to remove 4 When assembling insert the tabs located on the top of the housing into the slots on the inner door panel 3 4 Component Identification Fill Trough Fill Tube Ice Maker Wire Harness New Compact 6 cavity Ice Maker Auger Motor Coupling Emitter Fill Tube Fill Tube Heater Harness Receiver ...

Page 35: ...er and disconnect the harness 6 Disconnect the wire harness to the emit ter and receiver boards 7 Remove 2 1 4 screws under the ice maker 8 Slide out the ice maker to remove 9 Remove 3 screws to remove hous ing from the ice maker mold Accessing New In Door Ice Maker 5 6 8 7 ...

Page 36: ...4 14 Freezer Components continued Accessing New In Door Ice Maker 10 Unplug the wire harness from the ice maker head 11 Slide off the Hi Limit control from the mold 10 11 ...

Page 37: ...Disassembling the ice maker 1 Remove the ice maker cover A module similar to the existing product is used The module is checked exactly as the current module Refer to ice maker tech sheet shipped with the product See next page Jumper T to H to start harvest cycle n m H t L V 1 Continued next page 2 Remove three screws that secure the module to the head 2 3 ...

Page 38: ...obstructions Keep other people a safe distance away from the appliance to prevent potential injury Always use the proper testing equipment After voltage measurements always disconnect power before servicing Voltage Measurement Safety Information DANGER Electrical Shock Hazard Only authorized technicians should perform diagnostic voltage measurements After performing voltage measurements disconnect...

Page 39: ...4 17 Freezer Components continued ...

Page 40: ...module from the head 4 Remove two screws on the bottom of the ice maker head and separate the head from the mold The thermostat can be removed at this point 5 When replacing the thermostat apply a coating of Alumilastic to the mold This will provide a thermal bond between the mold and thermostat ...

Page 41: ...raight up A spring is captured under the coupling 3 To access the motor remove the 4 1 4 screws securing the chute to the housing 4 Lift out the chute The chute may require some effort to remove because of the foam seal around the chute tube 5 Inspect seal and repair or replace if necessary before reassembly Coupling Spring Spring 1 5 4 2 3 Foam Seal ...

Page 42: ...e wire harness Condensate Drain Under normal operating conditions moisture may accumulate in the bottom of the auger motor housing A drain hole is provided to allow water to pass through the inner door panel and drop onto the lower shelf see figure 2 6 7 Auger Motor Compartment Drain Outlet Auger Motor Auger Motor Compartment Drain Hole Figure 1 Figure 2 ...

Page 43: ...esistance should be approximately 210 Ohms plus or minus 10 Release 3 tabs to remove the emitter and receiver boards from the housing Emitter Board Receiver Board Emitter Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock WARNING Unplug refrigerator or disconnect power ...

Page 44: ...lation valve connects to the water filter located in the refrigeration compart ment The outlet of the filter connects to the inlet of the water reservoir The water reser voir outlet connects to the inlet of the dual valve Freezer Door The ice maker fill tube and the water dis penser tube are routed through the hole in the lower freezer door hinge ...

Page 45: ...ontrol Figure 1 Whirlpool Stealth User Interface Blue LED s except as noted The Icons used on this Whirlpool user interface display are similar to those used on other SXS models but not identical The basic operation and programming is the same ...

Page 46: ...on the Display Specific Icons will be displayed at different steps during programming as explained in this manual Sleep Mode The display screen on the dispenser control panel will turn off automatically and enter sleep mode when the control buttons and dispenser levers have not been used for 2 minutes or more See figure 4 While in sleep mode the display is dark ...

Page 47: ...tes the display will re enter sleep mode Factory Preset Temperatures The refrigerator and freezer controls are preset at the factory The factory recommended set points are 37 F 3 C for the refrigerator and 0 F 18 C for the freezer To View and Adjust Set Points Press and hold the TEMPERATURE button for 3 seconds When adjust mode is activated the display screen shows the refrigerator set point and R...

Page 48: ... start the countdown over During the countdown pressing any other button or releasing the pad cancels the countdown The user has to start over Please note the blinking and toning is synchronized so that the moment the number 3 blinks the tone is sounded After 3 seconds the TEMPERATURE shows up with the CURRENT refrigerator setting See figure 7 Pressing TEMPERATURE changes between the refrigerator ...

Page 49: ...o change compartments CONFIRM still flashes if one of the temps has been changed NOTE To view Celsius temperatures press the LIGHT button when adjust mode is activated Figure 8 Freezer Temperature Setting After viewing and adjusting if desired the refrigerator set point press TEMPERATURE to change the display to show the freezer set point When the zone has been changed FREEZ ER appears on the disp...

Page 50: ... type of ice is selected See figure 10 For crushed ice cubes are crushed before being dispensed This may cause a slight delay when dispensing crushed ice Noise from the ice crusher is normal and pieces of ice may vary in size When changing from crushed to cubed a few ounces of crushed ice will be dispensed along with the first cubes NOTE Ice may continue to dispense for up to 10 seconds after remo...

Page 51: ... Ice icon will appear on the dispenser display screen See figure 11 The Max Ice setting will remain on for 24hours unless manually turned off To manually turn off the Max Ice feature press MAX ICE again or adjust the freezer temperature set point The MAX ICE icon will disappear when the feature is off NOTE If increased ice production is desired at all times change the freezer set point to a lower ...

Page 52: ...her ON or DIM The display screen indicates which mode is selected See figure 12 ON Press LIGHT to turn the dispenser light on at 100 DIM Press LIGHT a second time to select DIM mode The dispenser light will remain on but at a lower 50 intensity OFF Press LIGHT a third time to turn the dispenser light off Note If the setting is changed it will remain that way Figure 12 ...

Page 53: ...oor Open icon blinks 7 times and ten becomes constant NOTE Since inactivity to sleep is also 2 minutes the door open situation shall over ride the sleep mode In other words the user interface will not go to the sleep mode if it is in the Door Open mode When the door open alert condition is met door open for 5 min pressing any button on the control panel at any time will turn off the Door Open Aler...

Page 54: ... the countdown pressing any other button or releasing the Lock button cancels the countdown After 3 seconds the user interface is locked See figure 14 No functions will occur during cooling off No status is displayed except for LOCK Door Open and Cooling Off Pressing any button or pad except for LOCK or the COOLING OFF key dance will wake up the lock screen if it has gone to sleep The Lock icon wi...

Page 55: ...er key is pressed an error beep will be sounded If the customer is in normal mode not in locked mode and the customer turns cooling off only the cooling off icon will show The only keys available to the customer is the cooling on off key dance combination When any other keys are pressed an error beep will be sounded The cooling off screen will stay on all the time and does not go to sleep If cooli...

Page 56: ...o your water dispenser or ice maker decreases noticeably change the filter sooner After changing the water filter reset the status light Details Pressing and holding RESET FILTER starts the 3 seconds countdown Using the dispenser cancels the countdown AND no dispensing is permitted The number 3 blinks 3 times and the invalid tone sounds 3 times and user has to release both the pad and the button a...

Page 57: ...on or off if attempted invalid tone sounds Pressing ICE MODE toggles cubed and crushed Pressing LIGHT toggles off on dim and lighting changes accordingly The user can enter the Temperature Setting menu which works the same as previously de scribed and the temperature will be stored However the moment the showroom mode is ex ited the temperature will be set back to default After 1 minute in a tempe...

Page 58: ...rator 2 Remove the drip tray and the grille 3 Release 3 locking tabs securing the user interface to the dispenser housing 2 3 Location of tabs Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock WARNING ...

Page 59: ...mponents continued 4 Drop down the User Interface board 5 Remove the wire harnesses 6 Remove the 4 screws securing the dispenser housing to the door panel 7 Disconnect the water tube from the dispenser assembly 4 5 6 7 ...

Page 60: ...iring harnesses from the dispenser bracket Remove the wire harnesses 10 Release the retaining clips on the left and right side of the dispenser assembly 11 Pull the top of the dispenser housing out about 2 to allow removal of the dispenser assembly 12 Remove two screws to replace the dispenser motor 8 9 10 Left Clip Right Clip 11 2 ...

Page 61: ...nued 13 The dispenser door can be snapped out to replace NOTE The door can be replaced without removing the assembly 14 To replace a switch depress the release in the center slot and slide off the switch Depress Here Slide Switch 13 ...

Page 62: ...5 18 NOTES ...

Page 63: ... Wrapped Around Water Tubes Compartment Cover Water Tubes to Water Filter Gum Seal Inlet Water Valve Power and Control Boards Cover Water Tubes to Water reservoir Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock WARNING Unplug refrigerator or disconnect power ...

Page 64: ...abinet 3 To remove the start module remove the bail and unplug the module 4 Unplug the wire harness 5 The run capacitor unplugs from the module 2 3 4 5 2 3 4 5 Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock WARNING ...

Page 65: ... decreasing the effects of current flow through the run capacitor increases This change in current and capacitance seen by the start winding helps start the compressor and allows the start winding to remain in the circuit once the compressor is running NOTE Do not disassemble the PTC device The PTC device 2 was opened to show the inte rior construction and to assist in explaining the theory of ope...

Page 66: ...nplug the refrigerator or disconnect power 2 Unsnapthewatervalveassembly outof the bracket 3 Once outside the machine compartment disconnect the water tubes and wire harnesses 2 3 Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock WARNING To Remove ...

Page 67: ...e 3 Disconnect the wire harness 4 Remove the screws securing the motor to the mounting bracket and remove To remove the condenser fan assembly 1 Disconnect power to the refrigerator 2 Remove 1 4 screw and slide the assembly out of the brackets in the base Wire Harness Screws 2 Slide Screw Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failur...

Page 68: ...6 6 Machine Compartment Components continued Drain Pan The drain pan is much larger than anything that has been used recently It s secured to the bottom of the cabinet with 5 1 4 screws ...

Page 69: ... refrigerator must be tilted back to re move To remove the wheel 1 Elevate the front of the refrigerator a few inches so the wheel is off the floor 2 Remove the axle clip and slide out the axle 3 Remove the axle and wheels Axle Locking clip 2 3 Clip Axle WARNING Excessive Weight Hazard Use two or more people to move and install refrigerator Failure to do so can result in back or other injury ...

Page 70: ...over to the cabinet 3 Remove the clear cover by unsnapping the latch on the right hand side of the cover 4 To change a board disconnect wiring harnesses 5 Release tabs on right side of the board and lift and slide the board to the right to remove 2 3 Control Board Power Supply Board Control and Power Supply Boards Electrical Shock Hazard Disconnect power before servicing Replace all parts and pane...

Page 71: ...7 1 DIAGNOSTICS WIRING DIAGRAMS AND TROUBLESHOOTING ...

Page 72: ...7 2 Diagnostics Wiring Diagrams And Troubleshooting continued ...

Page 73: ...thout obstructions Keep other people a safe distance away from the appliance to prevent potential injury Always use the proper testing equipment After voltage measurements always disconnect power before servicing Voltage Measurement Safety Information For Service Technician s Use Only DANGER Electrical Shock Hazard Only authorized technicians should perform diagnostic voltage measurements After pe...

Page 74: ...7 4 Diagnostics Wiring Diagrams And Troubleshooting continued Voltage Test Points continued GEMINI FLASH ...

Page 75: ...7 5 Diagnostics Wiring Diagrams And Troubleshooting continued ...

Page 76: ...65 3624 10 16701 70 3197 15 14359 75 2826 20 12378 80 2503 25 10698 85 2221 30 9268 90 1974 40 7007 95 1758 45 6115 100 1569 Thermistor Resistance Table Thermistor Resistance Table Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock WARNING Unplug refrigerator or disconnect power ...

Page 77: ...7 7 Diagnostics Wiring Diagrams And Troubleshooting continued ...

Page 78: ...7 8 Diagnostics Wiring Diagrams And Troubleshooting continued ...

Page 79: ...RIZED SERVICER IN CANADA FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL 1 800 461 5681 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICALASSISTANCE LINE 1 800 488 4791 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED SERVICER FOR WHIRLPOOL PRODUCTS 1 800 253 1301 FOR KITCHENAID PRODUCTS 1 800 422 1230 FOR ROPER PRODUCTS 1 800 447 6737 FOR LITERATURE ORD...

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