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Oven indicator lights flash

Do the oven indicator lights flash?
See the “Oven Indicator Lights” section. If the indicator 
light(s) keeps flashing call for service. See “Assistance or 
Service” section.

Display shows messages

Is the display showing “PF”?
There has been a power failure. Clear the display. See 
“Display(s)” section. On some models, reset the clock, if 
needed. See “Clock” section.

Is the display showing a letter followed by a number?
Depending on your model, press OFF/CANCEL, OFF or 
CANCEL/OFF to clear the display. See “Display(s)” section. If 
it reappears, call for service. See “Assistance or Service” 
section.

Self-Cleaning cycle will not operate

Is the oven door open?
Close the oven door all the way.

Has the function been entered?
See “Self-Cleaning Cycle” section.

On some models, has a delay start Self-Clean cycle been 
set?
See “Self-Cleaning Cycle” section.

Has a delay start been set?
See “Timed Cooking” section.

Oven cooking results not what expected

Is the appliance level?
Level the appliance. See the Installation Instructions.

Is the proper temperature set?
Double-check the recipe in a reliable cookbook.

Is the proper oven temperature calibration set?
See “Oven Temperature Control” section.

Was the oven preheated?
See “Baking and Roasting” section.

Is the proper bakeware being used?
See “Bakeware” section.

Are the racks positioned properly?
See “Positioning Racks and Bakeware” section.

Is there proper air circulation around bakeware?
See “Positioning Racks and Bakeware” section.

Is the batter evenly distributed in the pan?
Check to make sure batter is level in the pan.

Is the proper length of time being used?
Adjust cooking time.

Has the oven door been opened while cooking?
Oven peeking releases oven heat and can result in longer 
cooking times.

Are baked items too brown on the bottom?
Move rack to higher position in the oven.

Are pie crust edges browning early?
Use aluminum foil to cover the edge of the crust.

ASSISTANCE OR SERVICE

Before calling for assistance or service, please check 
“Troubleshooting.” It may save you the cost of a service call. If 
you still need help, follow the instructions below.

When calling, please know the purchase date and the complete 
model and serial number of your appliance. This information will 
help us to better respond to your request.

If you need replacement parts

If you need to order replacement parts, we recommend that you 
only use FSP

®

 

replacement parts. FSP

®

 replacement parts will fit 

right and work right because they are made with the same 
precision used to build every new ESTATE

®

 

appliance. 

To locate FSP

®

 replacement parts in your area, call our Customer 

Interaction Center telephone number or your nearest designated 
service center.

In the U.S.A.

Call the Whirlpool Customer Interaction Center 
toll free: 1-800-253-1301.

Our consultants provide assistance with:

Features and specifications on our full line of appliances.

Installation information.

Use and maintenance procedures.

Accessory and repair parts sales.

Specialized customer assistance (Spanish speaking, hearing 
impaired, limited vision, etc.).

Referrals to local dealers, repair parts distributors, and 
service companies. Whirlpool designated service technicians 
are trained to fulfill the product warranty and provide after-
warranty service, anywhere in the United States.

To locate the Whirlpool designated service company in your 
area, you can also look in your telephone directory Yellow 
Pages.

For further assistance

If you need further assistance, you can write to Whirlpool 
Corporation with any questions or concerns at:

Estate Brand Home Appliances
Customer Interaction Center
553 Benson Road
Benton Harbor, MI 49022-2692

Please include a daytime phone number in your correspondence.

Accessories U.S.A

To order accessories, call the Whirlpool Customer Interaction 
Center toll free at 1-800-442-9991 and follow the menu prompts. 
Or visit our website at www.whirlpool.com and click on “Buy 
Accessories Online.”

Canning Unit Kit

(coil element models)

Order Part #242905.

Cooktop Polishing Creme

(ceramic glass models)

Order Part #4392916

Cooktop Scraper

(ceramic glass models)

Order Part #3183488

Stainless Steel Cleaner & Polish

(stainless steel models)

Order Part #4396095

Summary of Contents for ESTATE TES325KQ0

Page 1: ...ELECTRIC RANGE Use CareGuide Table of Contents 2 MODELS TES355 TES325 TEP325 TEP315 8522716 ...

Page 2: ...ntrol Lock 10 Oven Temperature Control 10 BEFORE USING 10 Aluminum Foil 10 Positioning Racks and Bakeware 10 Bakeware 11 Meat Thermometer 11 Oven Vent 11 OVEN USE 12 Baking and Roasting 12 Broiling and Custom Broiling 12 Timed Cooking 13 MANUAL OVEN CONTROL 13 Oven Temperature Control 13 OVEN USE 14 Baking and Roasting 14 Broiling 14 RANGE CARE 15 Self Cleaning Cycle 15 General Cleaning 16 Oven Li...

Page 3: ...essages in this manual and on your appliance Always read and obey all safety messages This is the safety alert symbol This symbol alerts you to potential hazards that can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean Tip Over Hazard A child or adult can tip the range and be killed Connect anti tip bracket ...

Page 4: ...e the cooktop and surfaces facing the cooktop IMPORTANT SAFETY INSTRUCTIONS Use Proper Pan Size The range is equipped with one or more surface units of different size Select utensils having flat bottoms large enough to cover the surface unit heating element The use of under sized utensils will expose a portion of the heating element to direct contact and may result in ignition of clothing Proper r...

Page 5: ...gasket is essential for a good seal Care should be taken not to rub damage or move the gasket Do Not Use Oven Cleaners No commercial oven cleaner or oven liner protective coating of any kind should be used in or around any part of the oven Clean Only Parts Listed in Manual Before Self Cleaning the Oven Remove broiler pan and other utensils For units with ventilating hood Clean Ventilating Hoods Fr...

Page 6: ...re Control 2 Oven Indicator Light 3 Surface Burner Locator 4 Left Front Burner Control 5 Left Rear Burner Control 6 Surface Heating Indicator Light 7 Right Rear Burner Control 8 Right Front Burner Control 1 Surface Cooking Area 2 Anti Tip Bracket 3 Door Stop Clip 4 Model and Serial Number Plate behind left side of storage drawer 5 Storage Drawer 6 Control Panel 7 Hot Surface Indicator Light on som...

Page 7: ...prepackaged aluminum containers on the cooktop It could leave aluminum marks that cannot be removed completely Do not allow objects that could melt like plastic or aluminum foil to touch any part of the entire cooktop Do not use the cooktop as a cutting board Use cookware about the same size as the surface cooking area Cookware should not extend more than 1 in 2 5 cm outside the area 1 Surface Coo...

Page 8: ...a Canning Unit Kit is recommended If not installed the life of the coil element will be shortened See Assistance or Service for ordering instructions For more information contact your local U S Government Agricultural Department Extension Office Companies that manufacture home canning products can also offer assistance Cookware IMPORTANT Never leave empty cookware on a hot surface cooking area ele...

Page 9: ...On some models START will appear on the display If not pressed within 5 minutes after pressing a function pad the oven display will return to the time of day mode and the programmed function will be cancelled Off Cancel The OFF pad stops any function except the Clock Timer and Control Lock Clock This is a 12 hour clock and does not show a m or p m To Set Before setting make sure the oven and Timer...

Page 10: ...Odors are normal when the range is new This happens the first time the oven is used IMPORTANT The health of some birds is extremely sensitive to the fumes given off Exposure to the fumes may result in death to certain birds Always move birds to another closed and well ventilated room AluminumFoil IMPORTANT Do not line the oven bottom with any type of foil liners or cookware because permanent damag...

Page 11: ...es not extend more than 1 in 2 5 cm over the element On ceramic glass models Cooktop Polishing Creme can be used to minimize soiling in the vent area See Assistance or Service section to order To Minimize Soiling ceramic glass models 1 Use the Self Cleaning cycle often before the oven becomes too soiled 2 Before Self Cleaning apply Cooktop Polishing Creme on the control panel directly above the ve...

Page 12: ...s and unevenly shaped pieces of meat fish and poultry may cook better at lower broiling temperatures Use only the broiler pan and grid provided with the range It is designed to drain juices and help prevent spatter and smoke For proper draining do not cover the grid with foil The bottom of the pan may be lined with aluminum foil for easier cleaning Trim excess fat to reduce spattering Slit the rem...

Page 13: ...t 7 Press START ENTER When the start time is reached the oven will automatically turn on The temperature and or time settings can be changed any time after pressing START ENTER by repeating steps 1 6 When the set cook time ends the oven will shut off automatically and End will appear on the display 8 Press OFF CANCEL or open the oven door to clear the display MANUAL OVEN CONTROL OvenTemperatureCon...

Page 14: ...ontrol knob to the desired temperature setting The OVEN ON indicator light will turn on and will turn off once the oven is preheated 2 Place food in oven The bake and roasting elements will turn on and off to keep the oven temperature at the setting The OVEN ON indicator light s will turn on and off with the elements 3 Push in and turn oven control knob to OFF when finished On some models turn bot...

Page 15: ... vent s during the Self Cleaning cycle Air must be able to move freely See Oven Vent s section Do not clean rub damage or move the oven door gasket The door gasket is essential for a good seal Prepare Oven Remove the broiler pan grid cookware and bakeware and on some models the temperature probe from the oven Remove any foil from the oven because it may burn or melt damaging the oven Remove oven r...

Page 16: ... and serial number plate because scrubbing may remove numbers COOKTOP CONTROLS Do not use steel wool abrasive cleansers or oven cleaner Do not soak knobs When replacing knobs make sure knobs are in the OFF position On some models do not remove seals under knobs Soap and water or dishwasher Pull knobs straight away from control panel to remove CERAMIC GLASS on some models Do not use steel wool abra...

Page 17: ...DRAWER Make sure drawer is cool and empty before cleaning For more information see Storage Drawer section Mild detergent OvenLight onsomemodels The oven light is a standard 40 watt appliance bulb It will come on when the oven door is open It will not work during the Self Cleaning cycle On some models when the oven door is closed press the manual oven light switch to turn on and off 1 Manual Oven L...

Page 18: ...here first in order to avoid the cost of an unnecessary service call Nothing will operate Is the power supply cord unplugged Plug into a grounded outlet Has a household fuse been blown or has the circuit breaker been tripped Replace the fuse or reset the circuit Cooktop will not operate Is the control knob set correctly Push in knob before turning to a setting On ceramic glass models is the Contol...

Page 19: ...e check Troubleshooting It may save you the cost of a service call If you still need help follow the instructions below When calling please know the purchase date and the complete model and serial number of your appliance This information will help us to better respond to your request If you need replacement parts If you need to order replacement parts we recommend that you only use FSP replacemen...

Page 20: ...d in the Use Care Guide 6 Repairs to parts or systems resulting from unauthorized modifications made to the appliance 7 Replacement parts or repair labor costs for units operated outside the United States 8 Any labor costs during the limited warranty period WHIRLPOOL CORPORATION SHALL NOT BE LIABLE FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES Some states do not allow the exclusion or limitation of inci...

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