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FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY

PART NO. W10920938A 

PAGE 1

IMPORTANT

Electrostatic Discharge (ESD)  

Sensitive Electronics

ESD problems are present everywhere. ESD may damage  

or weaken the electronic control assembly. The new control 

assembly may appear to work well after repair is finished,  

but failure may occur at a later date due to ESD stress.

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   Use an anti-static wrist strap. Connect wrist strap to green 

ground connection point or unpainted metal in the appliance.

-OR-

Touch your finger repeatedly to a green ground connection point 

or unpainted metal in the appliance.

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   Before removing the part from its package, touch the anti-

static bag to a green ground connection point or unpainted 

metal in the appliance.

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   Avoid touching electronic parts or terminal contacts; handle 

electronic control assembly by edges only.

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    When repackaging failed electronic control assembly in anti-

static bag, observe above instructions.

BASIC OPERATION OF COMMERCIAL STACKED  

WASHER/DRYER

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   For additional information, see  

www.WhirlpoolCommercialLaundry.com

GENERAL USER INFORMATION

Scrolling ‘out of order’ message, followed by a failure  

or diagnostic code, showing in display

This condition indicates the washer/dryer is inoperative. Diagnostic 

codes being displayed on the upper portion of the display pertain  

to the dryer section, and diagnostic codes displayed on the lower 

portion of the display apply to the washer section. Diagnostic codes 

displayed on both the upper and lower portions of the display 

pertain to the control system of both the washer and dryer.

Cold Start (initial use):

0 Minutes’ showing in display

This condition indicates the cycle is complete and the washer/dryer  

cannot be operated. Coins dropped or debit inputs during this 

condition will be stored in escrow but cannot be used until normal 

operation is restored by opening and closing the door. If a door 

switch has failed, causing ‘0 MINUTES’ to remain in the display  

after the door is opened and closed, it must be replaced before 

normal operation can be restored.

Warm Start (after power failure):

A few seconds after power is restored, if a cycle was in progress  

at the time of the power failure, ‘RESELECT CYCLE’ will flash  

in the display, indicating the need for a key press to restart  

the washer or dryer.

Washer is programmed at the factory as follows:

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   11 minute wash period

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   3 rinses (extra rinse not enabled)

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   $2.00 wash price

Dryer is programmed at the factory as follows:

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   5 minutes per quarter

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   $1.50 dry price

Washer Door Lock

Prior to beginning a cycle, there is a door lock routine of lock/ 

unlock/relock, then cycle begins. The door will remain locked  

until the end of a cycle or approximately 2 minutes after a  

power interruption.

Pricing

After the door is opened and then closed following the completion  

of a cycle, the display indicates the cycle price (unless set for free 

operation, where the display will flash ‘SELECT CYCLE’). As coins  

are dropped or debit inputs arrive, the display will change to lead  

the user through the initiation of a cycle.

There are four (4) types of dryer pricing:
Fixed ‘Vend’ Pricing

A dryer set up for ‘Fixed Cycle’ operation can only accept  

additional time accumulated by increments equal to the length  

of a complete dry cycle. A maximum of 99 minutes may be 

purchased; no additional credit is given for coins dropped  

with 99 minutes in the display.

Accumulator Pricing

If the price is set to one coin 1, then accumulator pricing is in effect. 

Cycle time can be purchased one coin at a time up to the maximum 

time of 99 minutes.

Fixed Cycle With Top Off Pricing

A dryer set to offer ‘Top Off’ capability will allow time to be added  

to an existing dry cycle in increments equal to the number of 

minutes of dry time per quarter (coin 1), up to 99 minutes, regardless 

of the cost required to start the dryer. No credit is given for coins  

or debit inputs entered when the control is displaying 99 minutes.

With Card Payment System:

 In Enhanced Debit Mode, the top off 

price can be set independently (see VALUE OF COIN 2), and the top 

off time is calculated according to the following equation:

 

top off time =

  top off price 

x full cycle length

 

 

full cycle price

Penny increment offset is not applied to top off purchases.

Free Cycles

This is established by setting the cycle price to zero. When this 

happens, ‘SELECT CYCLE’ will appear rather than a cycle price.  

Any cycle started as a free cycle will automatically terminate  

when the door is opened.

Summary of Contents for CGT9000GQ

Page 1: ... cycle was in progress at the time of the power failure RESELECT CYCLE will flash in the display indicating the need for a key press to restart the washer or dryer Washer is programmed at the factory as follows n 11 minute wash period n 3 rinses extra rinse not enabled n 2 00 wash price Dryer is programmed at the factory as follows n 5 minutes per quarter n 1 50 dry price Washer Door Lock Prior to...

Page 2: ...ues available for use in programming the washer dryer Start Operating Set Up Washer dryers are preset at the factory and do not require any programming However if you want to change the settings follow the Set Up Codes guide The first code shown in each segment is the factory default setting The set up code is indicated by the one or two left hand characters The set up code value is indicated by t...

Page 3: ...P 2 00 Not Selected 00 and next available code will be A 00 2 SP Selected SP Press the lower right COLD button once to change this selection If SPECIAL PRICING OPTION is selected there is access to codes 3 XX through 9 XX g Press the lower middle WARM button once to advance to next code OPTIONS TO USE IF SPECIAL PRICING IS SELECTED 3 06 SPECIAL CYCLE PRICE DRYER 3 06 Represents the number of quart...

Page 4: ... 00 Not Selected 00 F CP Cycle Based pricing enabled This option allows configuration of different prices for cold warm and hot water wash cycles F SU Super Cycle pricing enabled This option allows customers to upgrade cycles by depositing extra money Set up codes H and h will be displayed only when this option is enabled Press the lower right COLD button for this selection g Press the lower middl...

Page 5: ...or while dAS displays if operating with a Generation 2 card reader On entry to diagnostic mode the entire display will flash a cycle in process is canceled money in escrow is cleared and diagnostic codes are cleared If a diagnostic code persists on the portion of the washer dryer not being tested it can be acknowledged with the lower middle WARM button prior to starting a diagnostic cycle This wou...

Page 6: ...s manually cleared UIC EEPROM ERROR UIC EEPROM memory is a CRC failure cycles and price display disabled until diagnostic code is manually cleared F 73 F 74 WASHER DIAGNOSTIC CODES If the set up mode is entered and one of the following errors has previously occurred the appropriate diagnostic code will be in the display on the lower portion of the screen WASHER DISPLAY EXPLANATION AND RECOMMENDED ...

Page 7: ...tion between CCU DP2 and drain pump Procedure 1 Clear error code 2 Unplug washer or disconnect power 3 Makesurethedrainhoseisnotsealedintothestandpipe 4 Ensure the drain height is not more than 8 ft 2 4 m above the base of the washer 5 Check the drain hose and make sure it is not plugged or kinked 6 Check the drain pump pump filter for foreign objects or worn impeller 7 Check the electrical connec...

Page 8: ...ERVICE TECHNICIAN ONLY DO NOT REMOVE OR DESTROY PAGE 8 F 25 F 26 WASHER DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE OVERFLOW CONDITIONS The overflow contact on the pressure sensor is closed for more than 60 seconds If the washer displays F27 the washer is probably full of water and the water supply has been shut off If not water will be pouring out of the washer from the dispenser and door Possi...

Page 9: ...munication cable is connected in the lower connector of the UIC 4 Verify continuity in the cable between the CCU and the UIC If after these procedures the continuity test fails replace the communication cable If F70 is still present replace the CCU F 33 F 34 WASHER DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE DOOR UNLOCK ERROR The door is unable to unlock after six tries Possible Causes Misaligne...

Page 10: ...circuit Worn outlet Procedure 1 Clear error code 2 Unplug the washer or disconnect power 3 Check the wire harness connection between the RFI filter and the transformer If the above procedures do not solve the problem replace the UIC F 73 F 74 WASHER DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE COIN 2 ERROR The Coin 2 sensor is detected as blocked for 8 seconds Possible Causes Coin vault full of m...

Page 11: ...stem components perform this Manual Overview Test n This cycle consists of 8 steps In each step the washer will perform a Control Action as described in the table below Once the action is completed the washer will move to the next step Check Exit Condition column n Each step can be differentiated from the others by looking at the display indication n To move to the next step before a control actio...

Page 12: ...e minute time by one minute Rolls from 99 back Rolls from 99 back to 2 minutes to 2 minutes UPPER MIDDLE Acknowledge Diag Start Dryer Field Start Dryer Field Ignore Ignore PERM PRESS BUTTON Code Keep Code Diag Cycle Diag Cycle Go to Set up Mode UPPER RIGHT COLORS Ignore Ignore Ignore Ignore Ignore DELICATES BUTTON HELP MODE Help mode is entered by pressing the lower left HOT button while in specia...

Page 13: ...DELICATES button if suds is detected during the first two drain spins and the final spin If turned off Sr will toggle the Sr setting gain the ability to reduce suds routine time with the next programming option from ON to SL 05 lower Suds routine time selection can only change the setting if Sr is selected Default Pressing the center left COTTON setting for the washer is 05 minutes of suds kill fo...

Page 14: ...cked COLD Cold water output on HOT Hot water output on OR Door unlock output on AVAILABLE Washer drain pump output on Lt blue wire in back at pin 4 MAIN 2 4 3 6 Ω and bare copper wire on pin 5 of black drive motor switch Lt blue wire in back at pin 4 START 2 4 3 8 Ω and bare copper wire on pin 3 of black drive motor switch Resistance Contact Points Winding Ω of Measurement Dryer Drive Motor Resist...

Page 15: ...ire Harness Connector Table Unplug washer dryer or disconnect power before taking ohm measurements Transformer Connector H C Hot Inlet Valve 1 Cold Inlet Valve 2 Cold Inlet Valve 3 Manually Unlocking the Door Lock System 1 Unplug washer or disconnect power 2 Remove the toe kick panel 3 Reach up along the inside of the front and locate the bottom of the latch assembly 4 At the bottom of the latch a...

Page 16: ... 1 COLD VALVE 2 COLD VALVE 3 TUB THERMOSTAT VCH7 VSF2 DCS3 DL3 DLS2 RP2 SET2 PS8 BU UIC TRANSFORMER 120 22 5 4 5 26 26 VOLT BK W 1 2 3 PRESSURE TRANSDUCER VAULT SWITCH SERVICE SWITCH BK BK OR Y OR MEMBRANE SWITCH GY HEATER RELAY 1 GND NEUTRAL DOOR L1 MOTOR NO COM DRYER CCU EXHAUST TEMP EXHAUST TEMP RTN EXHAUST THERMISTOR R W R W TSG TS BK 120 VOLTS BK LINE L1 R LINE L2 240 VOLTS 120 VOLTS W NEUTRA...

Page 17: ... EE1 AA4 AA5 AA3 1 2 3 1 2 3 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 5 6 AA2 GEN 1 USER INTERFACE CONTROL UIC AA8 WC3 3 2 1 GG6 BU MEMBRANE SWITCH DRYER CCU P2 1 P2 2 P2 3 VDD DATA VSS HEATER RELAY 1 GND NEUTRAL DOOR L1 MOTOR NO COM P8 2 P8 3 P8 4 P9 1 P9 2 BK A1 EXHAUST TEMP EXHAUST TEMP RTN EXHAUST THERMISTOR R W R W TSG TS P14 3 P14 6 P14 4 P14 5 OR R MAIN START MOTOR BELT SWITCH R LBU LBU NC BU W BU W...

Page 18: ...mally in set up mode but will not start a user paid cycle 1 Verify door switch operation by performing test for F26 error code page 8 even if the F26 code is not displayed If the above procedures fail to solve the problem replace the UIC WON T DISPENSE 1 Verify that water is coming into the dispenser 2 Verify that the washer dryer is level 3 Remove the insert and verify that the dispenser drawer i...

Page 19: ...FOR SERVICE TECHNICIAN ONLY DO NOT REMOVE OR DESTROY PAGE 19 NOTES ...

Page 20: ...FOR SERVICE TECHNICIAN ONLY DO NOT REMOVE OR DESTROY NOTES PAGE 20 02 18 ...

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