Critical errors are indicated as part of the ‘out of order’ message.
NOTE:
Errors d5, d13, and d16 will not stop the ongoing cycle,
although they will not allow another cycle to begin until the error
is addressed.
FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY
PAGE 10
WASHER
DISPLAY
EXPLANATION AND RECOMMENDED PROCEDURE
UIC FAILURE
Communication error within the User Interface Control.
Possible Causes
– A power surge/drop.
Procedure
1. Clear error code.
2. Unplug the washer or disconnect power.
3. Wait 2 minutes before reconnecting power.
4. Verify UIC by attempting to start a cycle or run
diagnostic mode.
If these procedures do not correct the failure,
replace the UI control.
COIN 1 ERROR
The Coin 1 sensor is detected as blocked
for 8 seconds.
Possible Causes
– Coin vault full of money.
– Blocked or dirty sensor.
Procedure
1. Clear error code.
2. Unplug the washer or disconnect power.
3. Check for broken coin sensor switch on coin drop.
4. Check the wire harness connections between User
Interface (AA4) and the coin sensor switch to ensure
wires do not block the coin switch beam.
5. Shorting the connections 2 and 3 at AA4 on
UIC or installing jumper (Whirlpool part number
W10785124) on UIC AA4 connection will simulate
a good coin sensor.
If the above procedures do not solve the problem,
replace the UIC.
LOW VOLTAGE DETECTION ERROR
Incoming voltage detected below 90vac for 8 seconds.
Possible Causes
– Voltage drop due to multiple washers
on same circuit.
– Worn outlet.
Procedure
1. Clear error code.
2. Unplug the washer or disconnect power.
3. Check the wire harness connection between the RFI
filter and the transformer.
If the above procedures do not solve the problem,
replace the UIC.
F 73
F 74
WASHER
DISPLAY
EXPLANATION AND RECOMMENDED PROCEDURE
COIN 2 ERROR
The Coin 2 sensor is detected as blocked
for 8 seconds.
Possible Causes
– Coin vault full of money.
– Blocked or dirty sensor.
Procedure
1. Clear error code.
2. Unplug the washer or disconnect power.
3. Check for blocked coin sensor switch on coin drop.
4. Check the wire harness connections between User
Interface (AA4) and the coin sensor switch to ensure
wires do not block the coin switch beam.
5. Shorting the connections 2 and 3 at AA4 on
UIC or installing jumper (Whirlpool part number
W10785124) on UIC AA4 connection will simulate
a good coin sensor.
d13 only occurs with coin 2 installed. If the above
procedures do not solve the problem, replace the UIC.
GENERATION 2 DEBIT CARD
READER ERROR
No communication from installed debit card reader
in Generation 2 debit mode for 5 minutes.
Possible Causes
– Card reader Gen 2 not installed, when washer
is in Ed mode.
– Poor contact or communication cable not
connected between UIC (AA3) and the card reader.
– Card reader failure.
Procedure
1. Clear error code.
2. Unplug the washer or disconnect power.
3. Check the wire harness connections between User
Interface (AA3) and the debit card reader Gen 2. Do
continuity test on cable.
4. Make sure you are using a Gen 2 card reader.
5. Reconnect power and wait for 5 minutes.
If the above procedures do not solve the problem,
replace the card reader.
d 5
d 9
d 13
d 16
