Whirlpool CGT9000GQ Manual Download Page 13

FOR SERVICE TECHNICIAN ONLY - DO NOT REMOVE OR DESTROY

 

PAGE 13

* To erase the three help codes, press the lower right (COLD) button.
** The Errors displayed in this section are the history errors that have occurred  

in the washer/dryer (not necessarily an error that is in progress).

Help Mode Submenu

n

   This sub-menu consists of many steps.

n

    To change to the next step, press the lower middle (WARM) button.

n

   To exit Help Mode and return to set-up mode or dAS mode, press the lower left (HOT) button.

  Submode 

Display Portion 

Description 

Note

 1h.XX 

lower 

The XX value has a meaning according to the Help Code Table. This value is stored

 

Help code 1 

 2h.XX 

lower 

in EEPROM, and is added to as a new error is reported. The oldest drops out of history.* 

Help code 2

 

3h.XX 

lower 

 

Help code 3

 

1.X## 

upper 

 

Dryer CCU Error History code 1

 1.X## 

lower 

 

Washer CCU Error History code 1

 

2.X## 

upper 

 

Dryer CCU Error History code 2

 2.X## 

lower 

 

Washer CCU Error History code 2

 

3.X## 

upper 

 

Dryer CCU Error History code 3

 

3.X## 

lower 

The X is f or d and ## is the code num as defined in the Ranked 

Washer CCU Error History code 3

 4.X## 

upper 

Stacked Washer/Dryer Diagnostic Codes Table.** 

Dryer CCU Error History code 4

 4.X## 

lower 

 

Washer CCU Error History code 4

 

5.X## 

lower 

 

Washer UIC Error History code 1

 

6.X## 

lower 

 

Washer UIC Error History code 2

 

7.X## 

lower 

 

Washer UIC Error History code 3

 

8.X## 

lower 

 

Washer UIC Error History code 4

 

Sr.ON 

lower 

Suds routine selection. Default setting for the washer is to have the suds routine on; 

• Pressing the center right  

 

 

 

standard time is added to the cycle and communicates to the end user via the UI display    (COLORS/DELICATES) button 

 

 

 

if suds is detected during the first two drain/spins and the final spin. If turned off, “Sr.--,”    will toggle the “Sr” setting  

 

 

 

gain the ability to reduce suds routine time with the next programming option. 

  from “ON” to “--.”

 

SL.05 

lower 

Suds routine time selection; can only change the setting if “Sr.--” is selected. Default  

• Pressing the center left (COTTON/  

 

 

 

setting for the washer is “05” minutes of suds/kill foam routine during the first two 

  WHITES) button will toggle the  

 

 

 

drain/spins. Allowable programming range is 0–5 minutes. 

  “SL” setting. For proper suds  

 

 

 

 

  handling, it is recommended to  

 

 

 

 

  keep the setting at “05” minutes.

 

rE.10 

lower 

Maximum final spin rebalance attempts. Default setting for the washer is “10”  

• Pressing the center left (COTTON/  

 

 

 

rebalance attempts before the cycle is cancelled. For out-of-balance load, allowable 

  WHITES) button will toggle the  

 

 

 

programming range is 4–10 attempts. 

  “rE” setting.

 

SC.XX 

upper 

Where XX is the number of the dryer CCU software version 

 

SC.XX 

lower 

Where XX is the number of the washer CCU software version 

 

EC.XX 

lower 

Where XX is the number of the washer EEPROM CCU version 

 

SU.XX 

lower 

Where XX is the software version of the UIC 

 

EU.XX 

lower 

Where XX is the EEPROM version of the UIC 

 

SPIN XXX 

lower 

Where XXX is the speed in rpm (SPIN element of display is used for this)

 

P XXX 

lower 

Where XXX is the relative amount of power being requested of the motor

 

U XXX 

lower 

Where XXX is the relative amount of unbalance in the system. 

 

  

 

NOTE:

 255 indicates that the unbalance has not been calculated; 254 indicates 

 

 

 

 

that the unbalance could not be calculated. Any other value is the current unbalance  

 

 

 

 

of the MCU. 

123456

A

B

C

D

E

F

G

H

I

Button Continuity Test

 

 

Check Between 

 Button 

Contacts

 

A

 

3 and 6

 

B

 

3 and 5

 

C

 

3 and 4

 

D

 

2 and 6

 

E

 

2 and 5

 

F

 

2 and 4

 

G

 

1 and 6

 

H

 

1 and 5

 

I

 

1 and 4

Summary of Contents for CGT9000GQ

Page 1: ... cycle was in progress at the time of the power failure RESELECT CYCLE will flash in the display indicating the need for a key press to restart the washer or dryer Washer is programmed at the factory as follows n 11 minute wash period n 3 rinses extra rinse not enabled n 2 00 wash price Dryer is programmed at the factory as follows n 5 minutes per quarter n 1 50 dry price Washer Door Lock Prior to...

Page 2: ...ues available for use in programming the washer dryer Start Operating Set Up Washer dryers are preset at the factory and do not require any programming However if you want to change the settings follow the Set Up Codes guide The first code shown in each segment is the factory default setting The set up code is indicated by the one or two left hand characters The set up code value is indicated by t...

Page 3: ...P 2 00 Not Selected 00 and next available code will be A 00 2 SP Selected SP Press the lower right COLD button once to change this selection If SPECIAL PRICING OPTION is selected there is access to codes 3 XX through 9 XX g Press the lower middle WARM button once to advance to next code OPTIONS TO USE IF SPECIAL PRICING IS SELECTED 3 06 SPECIAL CYCLE PRICE DRYER 3 06 Represents the number of quart...

Page 4: ... 00 Not Selected 00 F CP Cycle Based pricing enabled This option allows configuration of different prices for cold warm and hot water wash cycles F SU Super Cycle pricing enabled This option allows customers to upgrade cycles by depositing extra money Set up codes H and h will be displayed only when this option is enabled Press the lower right COLD button for this selection g Press the lower middl...

Page 5: ...or while dAS displays if operating with a Generation 2 card reader On entry to diagnostic mode the entire display will flash a cycle in process is canceled money in escrow is cleared and diagnostic codes are cleared If a diagnostic code persists on the portion of the washer dryer not being tested it can be acknowledged with the lower middle WARM button prior to starting a diagnostic cycle This wou...

Page 6: ...s manually cleared UIC EEPROM ERROR UIC EEPROM memory is a CRC failure cycles and price display disabled until diagnostic code is manually cleared F 73 F 74 WASHER DIAGNOSTIC CODES If the set up mode is entered and one of the following errors has previously occurred the appropriate diagnostic code will be in the display on the lower portion of the screen WASHER DISPLAY EXPLANATION AND RECOMMENDED ...

Page 7: ...tion between CCU DP2 and drain pump Procedure 1 Clear error code 2 Unplug washer or disconnect power 3 Makesurethedrainhoseisnotsealedintothestandpipe 4 Ensure the drain height is not more than 8 ft 2 4 m above the base of the washer 5 Check the drain hose and make sure it is not plugged or kinked 6 Check the drain pump pump filter for foreign objects or worn impeller 7 Check the electrical connec...

Page 8: ...ERVICE TECHNICIAN ONLY DO NOT REMOVE OR DESTROY PAGE 8 F 25 F 26 WASHER DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE OVERFLOW CONDITIONS The overflow contact on the pressure sensor is closed for more than 60 seconds If the washer displays F27 the washer is probably full of water and the water supply has been shut off If not water will be pouring out of the washer from the dispenser and door Possi...

Page 9: ...munication cable is connected in the lower connector of the UIC 4 Verify continuity in the cable between the CCU and the UIC If after these procedures the continuity test fails replace the communication cable If F70 is still present replace the CCU F 33 F 34 WASHER DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE DOOR UNLOCK ERROR The door is unable to unlock after six tries Possible Causes Misaligne...

Page 10: ...circuit Worn outlet Procedure 1 Clear error code 2 Unplug the washer or disconnect power 3 Check the wire harness connection between the RFI filter and the transformer If the above procedures do not solve the problem replace the UIC F 73 F 74 WASHER DISPLAY EXPLANATION AND RECOMMENDED PROCEDURE COIN 2 ERROR The Coin 2 sensor is detected as blocked for 8 seconds Possible Causes Coin vault full of m...

Page 11: ...stem components perform this Manual Overview Test n This cycle consists of 8 steps In each step the washer will perform a Control Action as described in the table below Once the action is completed the washer will move to the next step Check Exit Condition column n Each step can be differentiated from the others by looking at the display indication n To move to the next step before a control actio...

Page 12: ...e minute time by one minute Rolls from 99 back Rolls from 99 back to 2 minutes to 2 minutes UPPER MIDDLE Acknowledge Diag Start Dryer Field Start Dryer Field Ignore Ignore PERM PRESS BUTTON Code Keep Code Diag Cycle Diag Cycle Go to Set up Mode UPPER RIGHT COLORS Ignore Ignore Ignore Ignore Ignore DELICATES BUTTON HELP MODE Help mode is entered by pressing the lower left HOT button while in specia...

Page 13: ...DELICATES button if suds is detected during the first two drain spins and the final spin If turned off Sr will toggle the Sr setting gain the ability to reduce suds routine time with the next programming option from ON to SL 05 lower Suds routine time selection can only change the setting if Sr is selected Default Pressing the center left COTTON setting for the washer is 05 minutes of suds kill fo...

Page 14: ...cked COLD Cold water output on HOT Hot water output on OR Door unlock output on AVAILABLE Washer drain pump output on Lt blue wire in back at pin 4 MAIN 2 4 3 6 Ω and bare copper wire on pin 5 of black drive motor switch Lt blue wire in back at pin 4 START 2 4 3 8 Ω and bare copper wire on pin 3 of black drive motor switch Resistance Contact Points Winding Ω of Measurement Dryer Drive Motor Resist...

Page 15: ...ire Harness Connector Table Unplug washer dryer or disconnect power before taking ohm measurements Transformer Connector H C Hot Inlet Valve 1 Cold Inlet Valve 2 Cold Inlet Valve 3 Manually Unlocking the Door Lock System 1 Unplug washer or disconnect power 2 Remove the toe kick panel 3 Reach up along the inside of the front and locate the bottom of the latch assembly 4 At the bottom of the latch a...

Page 16: ... 1 COLD VALVE 2 COLD VALVE 3 TUB THERMOSTAT VCH7 VSF2 DCS3 DL3 DLS2 RP2 SET2 PS8 BU UIC TRANSFORMER 120 22 5 4 5 26 26 VOLT BK W 1 2 3 PRESSURE TRANSDUCER VAULT SWITCH SERVICE SWITCH BK BK OR Y OR MEMBRANE SWITCH GY HEATER RELAY 1 GND NEUTRAL DOOR L1 MOTOR NO COM DRYER CCU EXHAUST TEMP EXHAUST TEMP RTN EXHAUST THERMISTOR R W R W TSG TS BK 120 VOLTS BK LINE L1 R LINE L2 240 VOLTS 120 VOLTS W NEUTRA...

Page 17: ... EE1 AA4 AA5 AA3 1 2 3 1 2 3 1 2 3 4 1 2 3 4 1 2 3 4 1 2 3 4 5 6 AA2 GEN 1 USER INTERFACE CONTROL UIC AA8 WC3 3 2 1 GG6 BU MEMBRANE SWITCH DRYER CCU P2 1 P2 2 P2 3 VDD DATA VSS HEATER RELAY 1 GND NEUTRAL DOOR L1 MOTOR NO COM P8 2 P8 3 P8 4 P9 1 P9 2 BK A1 EXHAUST TEMP EXHAUST TEMP RTN EXHAUST THERMISTOR R W R W TSG TS P14 3 P14 6 P14 4 P14 5 OR R MAIN START MOTOR BELT SWITCH R LBU LBU NC BU W BU W...

Page 18: ...mally in set up mode but will not start a user paid cycle 1 Verify door switch operation by performing test for F26 error code page 8 even if the F26 code is not displayed If the above procedures fail to solve the problem replace the UIC WON T DISPENSE 1 Verify that water is coming into the dispenser 2 Verify that the washer dryer is level 3 Remove the insert and verify that the dispenser drawer i...

Page 19: ...FOR SERVICE TECHNICIAN ONLY DO NOT REMOVE OR DESTROY PAGE 19 NOTES ...

Page 20: ...FOR SERVICE TECHNICIAN ONLY DO NOT REMOVE OR DESTROY NOTES PAGE 20 02 18 ...

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