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Whirlpool CATALYST, Troubleshooting & Repair Manual, Page: 6 / 44

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Whirlpool CATALYST Troubleshooting & Repair Manual Download Page 6

2

QUIET PAK™

The QUIET PAK™ System is designed to reduce water sounds and mechanical noises.  The cabinet
and base are insulated with sound-dampening materials over which an additional tub wrap is added for
superior vibration and sound-dampening characteristics.

SOUND ABSORBING

TUB WRAP

RING

GUARD

Catalyst

Cleaning

Action™

Spray Inlet

Bleach/Fresh Water Mixture Inlet

Fresh Water Inlet

Fabric Softener

Mixture Inlet

Detergent/

Fresh Water

Mixture Inlet

BLEACH VENTURI

TUB RING

The bleach venturi causes a siphoning action to
draw bleach from the bleach dispenser.  Water
passing across the venturi opening creates a low
pressure area behind the venturi pulling the bleach
into the passing water flow.

Summary of Contents for CATALYST

Page 1: ...I ELECTRONIC THREE SPEED AUTOMATIC WASHERS with CATALYST CLEANING ACTION CONSUMER SERVICES TECHNICAL EDUCATION GROUP PRESENTS L 66 JOB AID Part No 4322673 ...

Page 2: ...TIVES The goal of this Job Aid is to provide detailed information that will enable the service technician to properly diagnose malfunctions and repair of the clothes washer The objectives of the Job Aid are The service technician will Understand proper safety precautions Successfully troubleshoot and diagnose malfunction Successfully perform necessary repairs Successfully return the air conditione...

Page 3: ...THEORY OF OPERATION THEORY OF OPERATION 7 7 7 7 7 SECTION THREE COMPONENT ACCESS COMPONENT ACCESS COMPONENT ACCESS COMPONENT ACCESS COMPONENT ACCESS COMPONENT LOCATION 15 ACCESSING CRITICAL COMPONENTS 16 SECTION FOUR COMPONENT TESTING DIAGNOSIS COMPONENT TESTING DIAGNOSIS COMPONENT TESTING DIAGNOSIS COMPONENT TESTING DIAGNOSIS COMPONENT TESTING DIAGNOSIS SERVICE DIAGNOSTIC TESTS 25 ERROR CODES 27 ...

Page 4: ...PB NOTES ...

Page 5: ...pending on the cycle selected The washer then stops spinning and fills to the selected water level and continues washing with the selected cycle Section One FEATURES C a t a l y s t Cl e a n i n g CATALYST CLEANING allows detergent to soak and penetrate the entire load giving improved stain and soil removal CATALYST CLEANING ACTION RECIRCULATION SYSTEM DIVERTER VALVE FROM PUMP RECIRCULATION PRESSU...

Page 6: ...racteristics SOUND ABSORBING TUB WRAP RING GUARD Catalyst Cleaning Action Spray Inlet Bleach Fresh Water Mixture Inlet Fresh Water Inlet Fabric Softener Mixture Inlet Detergent Fresh Water Mixture Inlet BLEACH VENTURI TUB RING The bleach venturi causes a siphoning action to draw bleach from the bleach dispenser Water passing across the venturi opening creates a low pressure area behind the venturi...

Page 7: ... the cycle will stop and the control will display OB The water level transducer is located at the left end of the console area and is used to regulate the level of wash and rinse water in the tub The electronic pressure transducer converts air pressure created in the pressure dome to a low voltage square wave signal The microcomputer on the control board reads the signal directly The microcomputer...

Page 8: ...the lower chamber The additional ballast is required to counteract the clothing load during the Catalyst Cleaning mode The ring is attached to the spin basket and is not available as a separate component The oil chamber contains approximately 320 cc of oil and should be treated as any other oil when disposal becomes necessary Balance Ring shown upside down ...

Page 9: ...ftener dispensers are provided to allow the consumer to load the laundry additives with the clothing load The dispensers allow the additives to be introduced to the laundry load at the proper time in the cycle A diverter is molded into the tub ring to push the dry clothing into the basket during the Catalyst Clean ing portion of the cycle ...

Page 10: ... It is made up of the hot and cold inlet valves and the dispenser valves that operate the dispensers as well as the fresh water fill Also included is the thermistor used with the AccuWash option to control incoming water temperature Bleach Dispenser Outlet Valve with Back Flow Restrictor Fabric Softener Dispenser Outlet Valve Detergent Dispenser Outlet Valve Fresh Water Outlet Valve with Back Flow...

Page 11: ...d or subtract agitation time in all cycles For most loads use the time recommended in the preset settings For heavy soil and sturdy fabrics more time can be used For light soil and delicate fabrics less time can be used HEAVY DUTY This cycle provides between 4 and 18 minutes of wash time for loads of sturdy colorfast fabrics such as work clothes Cycle combines fast speed agitation and fast spin sp...

Page 12: ...low speed before finishing at a low speed to reduce wrinkling The preset wash time for this cycle is 8 minutes QUICK WASH This cycle begins with a continuous spray of water and detergent mixture as the load is spun at low speed This is followed by 4 to 10 minutes of wash time for small lightly soiled loads that need refreshing The preset wash time for this cycle is 4 minutes EXTRA DELICATE This cy...

Page 13: ...PIN This option will provide a deep rinse with low speed agitation followed by a drain and a two step spin Spin begins at high speed and steps down to low speed The time display will include an estimate of how long it will take to fill and drain the water SELECTED WITH ANOTHER CYCLE DRAIN SPIN This option will provide an additional six minutes to the spin The spin speed will depend on the cycle se...

Page 14: ...nent press items Nylon polyester acrylics silk woolens Knits delicate Extra sensitive colors Non colorfast items Handwashables Comments Best cleaning for heavily soiled items Removes oils perspiration greasy soils and stains Reverts graying or yellowing Best for moderately soiled to lightly soiled items Safe for most fabrics Less fading and dye bleeding Reduces wrinkling Best for very lightly soil...

Page 15: ...e PAUSE CANCEL keypad to pause or stop the washer at any time Press the START keypad to complete the cycle from where it was stopped Press the PAUSE CANCEL keypad twice to turn the washer off WASHER TOP FEATURES Bleach Dispenser Fabric Softener Dispenser Splash Shield Clothing Diverter Detergent Dispenser ...

Page 16: ...E OPT 2nd RINSE EXTRA SPIN OPT D S S S S S S D S D S S S D D S S D S S S S S S D S S D S S S D S S D S S S S S S D S S D S S S D S S S S S D S S S D S S D S S S D S S S S S D S S S S D S D S S on D S S S S D S S S D S S S D S S on D S S D S S S S D S S S S D S S D D D S D S S S S S S D S S D S S D S S D S S S S S S D S D NOTES If Rinse Spin is added to any cycle it becomes an Extra Rinse If Spin O...

Page 17: ...t 1 minute of rinse agitate Hi then remaining rinse agitate Med Intermit Intermittent agitate at low speed SPIN SPEEDS NOTES All Catalyst Cleaning Action takes place at 420 CYCLES HEAVY DUTY NORMAL see notes PERM PRESS CASUAL EXTRA DELICATE QUICK WASH HAND WASH WHITEST WHITES SOAK RINSE SPIN SPIN ONLY WATER LEVELS SUPER Hi 4 Hi Med 1 Hi Med Med Low Med Intermit Hi Med Med NA 4 Hi 4 Hi Med 1 Hi Med...

Page 18: ...14 NOTES ...

Page 19: ...ree COMPONENT ACCESS COMPONENT LOCATION Fig 1 RECIRCULATION PRESSURE DOME DIVERTER VALVE OUT OF BALANCE SWITCH INLET VALVES OUTLET VALVES WATER LEVEL TRANSDUCER ELECTRONIC CONTROL BOARD RECIRCULATION PRESSURE SWITCH ...

Page 20: ...ng the Electronic Printed Circuit Board until it is time to install it ESD may damage or weaken the electronic board Use an anti static wrist strap Connect wrist strap to a green ground connection point or unpainted metal on the appliance OR Touch your finger repeatedly to a green ground connection point or unpainted metal on the appliance Avoid touching electronic parts or terminal contacts handl...

Page 21: ...17 3 To remove the Electronic Control Board from the control bracket squeeze the sides of both mounting clips and pull up on the entire assembly Fig 4 Fig 4 DEPRESS DEPRESS ...

Page 22: ...VENTURI HOSE DETERGENT DISPENSER INLET HOSE FABRIC SOFTENER DISPENSER OUTLET HOSE Fig 6 BLEACH DISPENSER VENTURI HOSES VENTURI ACCESSING COMPONENTS IN THE WASHER CABINET Components inside the washer cabinet can be accessed by completely removing the outer cabinet as one unit Refer to Figure 5 for the following instructions 1 Remove the console mounting screws and tilt the console into the service ...

Page 23: ...AY VIOLET HARNESS CONNECTOR JUMPER WIRE IMPORTANT For the purposes of illustration certain components are shown without protective covers or shields If any of these components are serviced or replaced the protective covers or shields MUST be reinstalled Fig 8 DETERGENT DISPENSER BLEACH and FABRIC SOFTENER DISPENSER ASSEMBLY HIDDEN LID SWITCH LID SWITCH PLUG Removing Components Attached to the Wash...

Page 24: ... Removing the Detergent Dispenser 1 Disconnect the inlet hose from the detergent dispenser cup 2 Disengage the four 4 locking tabs from the washer top and remove the detergent dispenser cup from the topside of the washer top Removing the Hidden Lid Switch 1 Remove the two 2 Phillips head screws securing the hidden lid switch to the washer top Fig 9 2 Disengage the two 2 locking tabs that secure th...

Page 25: ...t and cold inlet hoses 2 Remove the two 2 hex head screws securing the valve assembly to the feature panel Fig 11 The assembly will remain in place until it is lifted slightly 3 Disconnect all wiring harness plugs from the four 4 outlet valve solenoids and the two inlet solenoids making note of their locations 4 Disconnect the four 4 outlet hoses from the four 4 outlets 5 Lift the assembly to dise...

Page 26: ...f the feature panel 1 Reach into the bottom of the plastic protective cover of the Out of Balance Switch and discon nect the wiring harness plug from the switch terminals 2 Remove the hex head screw on the outside surface of the feature panel Fig 12 3 Slide the Out of Balance Switch so the tabs of the mounting bracket disengage from the key slots as show in Figure 12 and remove the switch assembly...

Page 27: ...e is equipped with a plastic protective cover If the diverter valve is serviced or replaced the protective cover MUST be reinstalled FROM PUMP RECIRCULATION PRESSURE DOME RECIRCULATION PRESSURE SWITCH RECIRCULATION SPRAY TUB INLET RECIRCULATION HOSE ...

Page 28: ...24 NOTES ...

Page 29: ...ng may have failed or the pump is not re circulating water As the water level approaches the switching point the display may oscillate between T 2 T 2 T 2 T 2 T 2 or E R E R E R E R E R a few times if the pressure switch is operating properly Once the proper level of water is reached for recirculation the valve turns off and E R is displayed The basket continues to spin at med speed and water reci...

Page 30: ... comes on Agitation occurs at high speed The small load LED is on Agitation occurs at med speed The small load LED is on Agitation occurs at low speed The small load LED is on Agitation stops and the large load water level LED comes on Hot cold and fresh water valves come on The large load water level LED is on ER ER ER ER ER appears when water reaches full level Motor agitates at low speed and th...

Page 31: ...trib uted enough after these attempts OB is displayed and the washer goes into the STANDBY mode To clear display evenly distribute the clothes load and close lid If OB continues to flash check out of balance solenoid switch see Test No 3 Flashes when basket has spun in error during the agitation portion of the cycle Press PAUSE CANCEL to clear display Select any cycle with agitation Once agitation...

Page 32: ...VAC to 125 VAC 2 If no voltage is present at any of these test points and the voltage at the wall outlet is normal See Test No 1 the control board has a faulty relay Replace the control board If this test is OK go to B B Check the individual solenoid valves 1 Unplug the washer and disconnect connectors P5 and P6 from the control board before check ing the resistance Make the checks at contacts sho...

Page 33: ...the measurement shows infinite ohms there is either an open circuit in the motor winding or in the connection between the control board and the motor To locate the open circuit mea sure the resistance at the motor instead of across P7 and P9 3 If the resistance is still infinite replace the motor 4 If the resistance at the motor test OK there is an open circuit in the wiring between the motor and ...

Page 34: ...e voltage between P3 4 black lead of meter and the following points P3 10 P3 11 P3 12 P3 13 P3 14 P4 2 P4 3 A voltage of at least 3 VDC should be measured at all of these points If not replace the control board c If at least 3 VDC is measured replace the key switch console assembly 2 A group of LEDs do not light up a A group or combination of LEDs share a common connection If this connection is op...

Page 35: ... to about 2 megohms 4 megohms If available you could use the diode test function of a digital meter which will give a voltage af about 1 2 VDC during the test c If any switches fail this test replace the key switch console assembly d If they test OK replace the control board 5 No washer function is activated when a particular touchpad is pressed If the associated LEDs do light up it is possible th...

Page 36: ... press the Stop Pause button Measure the temper ature of the water For the Warm setting the temperature range should be 90 110 degrees F which indicates proper operation 5 If the temperature is not in this range check the Automatic Temperature Control sensor as follows Remove connector P5 from the microcomputer board Measure the resistance between P5 5 and P5 4 in the connector The resistance shou...

Page 37: ...F FF FF FF FF Diagnostic Code is displayed Perform the same procedures as described in B above Test 8 Recirculation Pressure Switch Test Perform Recirculation Pressure Switch Test in the Service Diagnostic Test table 1 If water recirculation does not take place do the following test 2 Connect a voltmeter set to measure AC volts across P5 4 and P5 2 At the times in the service diagnostic routine wh...

Page 38: ...34 NOTES ...

Page 39: ...ARRANTY INFORMATION 1 year Parts and Labor entire unit 2 5 yr Parts only Gearcase assembly Top and Lid rust Electronic Controls includes Keyswitch 2 10yr Parts only Outer tub Lifetime Parts only White porcelain spin basket for chipping or rust ...

Page 40: ...UMERIC MODEL SERIAL NUMBER PLATE LOCATOR The Model Serial Number Plate is located at the back of the opening of the washer top underneath the lid SERIAL NUMBER DESIGNATOR SERIAL NUMBER MANUFACTURING SITE C Clyde OH YEAR OF MANUFACTURE K 2000 WEEK OF MANUFACTURE PRODUCT SEQUENCE NUMBER C K 36 50001 MODEL NUMBER DESIGNATOR S X 9 Model Serial Number Plate 8 8 5 J Q 0 G ...

Page 41: ...37 NOTES ...

Page 42: ...38 NOTES ...

Page 43: ...S HOME CALL THE TECHNICAL ASSISTANCE LINE 1 800 253 2870 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED SERVICER FOR LITERATURE ORDERS PHONE 1 800 851 4605 _____________________________________________________________________ IN CANADA FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL 1 800 461 5681 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICAL ASSI...

Page 44: ...40 CO RPO RA TIO N ...

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