Whirlpool Cabrio WTW6200S Page 62 User Manual Download

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5-2

DRAIN PUMP

Refer to page 4-13 for the procedure for ac-
cessing the drain pump.
1. Unplug washer or disconnect power.
2. Disconnect the wire connector from the

drain pump terminals.

3. Set the ohmmeter to the R x 1 scale.
4. Touch the ohmmeter test leads to each

of the drain pump terminals. The meter
should indicate between 10.5 and 14

Electrical Shock Hazard

Disconnect power before servicing.
Replace all parts and panels before operating.
Failure to do so can result in death or electrical shock.

WARNING

Terminals

RECIRCULATION PUMP

Refer to page 4-13 for the procedure for ac-
cessing the recirculation pump.
1. Unplug washer or disconnect power.
2. Disconnect the wire connector from the

recirculation pump terminals.

3. Set the ohmmeter to the R x 1 scale.
4. Touch the ohmmeter test leads to each of

the recirculation pump terminals. The me-
ter should indicate between 30 and 38

Terminals

Summary of Contents for Cabrio WTW6200S

Page 1: ...L 81 JOB AID Part No 8178583 AUTOMATIC WASHER CONSUMER CARE TECHNICAL EDUCATION GROUP PRESENTS MODELS WTW6200S WTW6300S ...

Page 2: ...e product when servicing the unit GOALS AND OBJECTIVES The goal of this JobAid is to provide information that will enable the In Home Service Professional to properly diagnose malfunctions and repair the Cabrio Automatic Washer The objectives of this Job Aid are to Understand and follow proper safety precautions Successfully troubleshoot and diagnose malfunctions Successfully perform necessary rep...

Page 3: ...nd Machine Motor Control Pressure Transducer 4 4 Removing A Dispenser The Fresh Fill Inlet Valve And The Lid Lock 4 6 Removing The Lid And A Lid Hinge 4 9 Removing The Basket Basket Hub 4 11 Removing The Drain And Recirculation Pumps 4 13 Removing The Drive Motor Rotor Position Sensor 4 15 Removing The Tub 4 17 Accessing The Pressure Transducer Tubing Recirculation Tube And Drain Pump Harness 4 19...

Page 4: ... iv NOTES ...

Page 5: ...t can kill or hurt you and others All safety messages will follow the safety alert symbol and either the word DANGER or WARNING These words mean All safety messages will tell you what the potential hazard is tell you how to reduce the chance of injury and tell you what can happen if the instructions are not followed You can be killed or seriously injured if you don t immediately follow instruction...

Page 6: ...ront Load H Horizontal W Work Space V Vertical E Electric PRODUCT W Washer P Pedestal D Dryer B Combo T Thin Twin C Compact SERIES 1 Innovation 6 Oasis 2 Commercial 7 Merloni 3 Compact 8 Horizon 4 Stack 9 Duet Combo 5 LEAP PRICE POINT LEVELS 1 7 TRADE PARTNER 00 Brand 30 NATM 10 SBC 40 Lowe s 20 Best Buy YEAR OF INTRODUCTION S 2006 T 2007 COLOR CODE W White w Silver Metallic Console G Biscuit w Go...

Page 7: ...1 3 MODEL SERIAL NUMBER LABEL TECH SHEET LOCATIONS The Model Serial Number Label and Tech Sheet locations are shown below Model Serial Number Location Tech Sheet Location Access Under Cabinet Top ...

Page 8: ...SHLESS PERM MAGNET BRUSHLESS PERM MAGNET DISPENSERS 3 ECONOMY 3 ECONOMY MAIN DETERGENT YES YES TYPE FLUSH FLUSH CAPACITY 2 3 CUP 2 3 CUP BLEACH YES YES TYPE FLUSH TIMED FLUSH TIMED CAPACITY 1 CUP 1 CUP FABRIC SOFTENER YES YES TYPE AGITATOR CUP FLUSH TIMED CAPACITY 1 2 CUP 1 2 CUP CYCLE DEFINITIONS OF CYCLES 7 HEAVY DUTY NORMAL WHITEST WHITES DELICATES PERM PRESS CASUAL HANDWASH WOOL DARKS COLORS 7...

Page 9: ...BOVE BASKET BOTTOM SMALL 3 1 8 CM ABOVE BASKET BOTTOM MEDIUM 8 5 22 CM ABOVE BASKET BOTTOM LARGE 9 5 24 CM ABOVE BASKET BOTTOM SUPER 12 30 CM ABOVE BASKET BOTTOM SOIL LEVELS 3 3 STATUS LED S WASH 4 STATUS 3 SOAK WASHING RINSING SPIN DONE ADD A GARMENT LID LOCKED WASH 4 STATUS 3 SOAK WASHING RINSING SPIN DONE ADD A GARMENT LID LOCKED ADDITIONAL COLORS WHITE WHITE BISCUIT BLACK SIZE W X D X H 28 X 2...

Page 10: ...1 6 AGITATOR WASH PROGRAM SELECTABILITY D Default Setting x Selectable Setting o Not Selectable ...

Page 11: ...m Level Wood block Ruler or measuring tape A Drain hose form B Water inlet hoses 2 C Flat water inlet hose washers 4 D Beaded tie strap A B C D If You Have You Will Need to Buy Laundry tub or standpipe taller than 96 2 4 m Sump pump system if not already available 1 2 5 cm diameter standpipe 2 5 cm diameter to 1 2 5 cm diameter standpipe adapter Part Number 3363920 and connector kit Part Number 28...

Page 12: ...ight washer water and load of 315 lbs 143 kgs Do not store or operate your washer in tem peratures at or below 32 F 0 C Some wa ter can remain in the washer and can cause damage in low temperatures INSTALLATION SPACING FOR RECESSED AREA AND CLOSET INSTALLATIONS The following spacing dimensions are rec ommended for this washer This washer has been tested for installation with spacing of 0 0 cm clea...

Page 13: ...m diameter standpipe adapter kit is available See Tools and Parts The top of the standpipe must be at least 39 99 cm high and no higher than 96 244 cm from the bottom of the washer LAUNDRY TUB DRAIN SYSTEM VIEW C The laundry tub needs a minimum 20 gal 76 L capacity The top of the laundry tub must be at least 39 99 cm above the floor and no higher than 96 244 cm from the bottom of the washer FLOOR ...

Page 14: ...ician if you are not sure the washer is properly grounded Do not have a fuse in the neutral or ground circuit ELECTRICAL REQUIREMENTS GROUNDING INSTRUCTIONS For a grounded cord connected washer This washer must be grounded In the event of a malfunction or breakdown grounding will reduce the risk of electrcal shock by providing a path of least resistance for elec tric current This washer is equippe...

Page 15: ...ng the foam shipping base is nec essary for proper operation REMOVE SHIPPING BASE AND PACKING RING 1 Place cardboard supports from shipping carton on floor behind washer for sup port 2 Using 2 or more people tip the washer onto its back and place on cardboard supports 3 Remove foam shipping base 4 Set washer upright 5 Remove tape from lid Open lid and re move foam packing ring from washer tub Keep...

Page 16: ...cm 20 3 cm beyond the form Secure the lip of form into one of the hose ribs 6 8 15 2 cm 20 3 cm CONNECT THE INLET HOSES 1 Insert new flat washers supplied into each end of the inlet hoses Firmly seat the washers in the couplings CONNECT THE INLET HOSES TO THE WATER FAUCETS Make sure the washer basket is empty 2 Attach the hose labeled hot to the hot water faucet Screw on coupling by hand until it ...

Page 17: ...or replacement dates for fu ture reference If you connect only one water hose you must cap off the remaining water inlet port Periodically inspect and replace hoses if bulges kinks cuts wear or leaks are found SECURE THE DRAIN HOSE 1 Drape the power cord over the console 2 Remove any cardboard used to move washer COLD HOT 5 Attach the cold water hose to the inlet valve labeled cold 6 Screw on coup...

Page 18: ...Next place the level on the side of the washer in the crease between the top of the washer and the cabinet 3 Lower right front foot until it contacts the floor By hand firmly rotate foot as much as an additional 1 1 2 turns The other three feet have been preset at the fac tory Level the front Level the side 5 If the washer is not level move the wash er out slightly tip back prop up the front of th...

Page 19: ...aucets are on 6 Check for leaks around faucets and inlet hoses Electrical Shock Hazard Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock WARNING 7 Plug into a grounded 3 prong outlet 8 Remove any protective film or tape re maining on the washer 9 Read Wa...

Page 20: ...2 10 NOTES ...

Page 21: ...tion and speed is controlled by the machine motor controller and is monitored by a rotor position sensor RPS located on the stator Basket The basket is designed with a tra ditional balance ring at the top and a ﬂotation chamber at the base The outside surface of the basket is punched to allow lint to catch on the holes during the wash cycle When the water drains the lint will be ﬂushed off and out...

Page 22: ...o ﬁll wash drain or spin Magnets in the washer lid close a reed switch in the lid lock This acts as the lid switch As the tub ﬁlls with water the basket begins to ﬂoat and to rise The splined hub components now separate and allow the basket to move independently of the drive shaft Drive Motor Tub Water Level Rises Basket Floats Outer Basket Hub Disengages When the tub drains the basket drops back ...

Page 23: ...sher can completely remove oil Do not dry anything that has ever had any type of oil on it including cooking oils Doing so can result in death explosion or ﬁre NOTE The Washer model may differ slightly 2 Pour measured powdered or liquid deter gent into the detergent dispenser Do not put detergent directly into the wash tub or onto clothes in the washer 1 Place a load of sorted clothes into the was...

Page 24: ...fabricsoftenerwith water for a total of 1 2 cup 118 mL Do not overﬁll The dispenser holds 1 2 cup 118 mL Do not spill or drip any fabric softener onto the clothes NOTES Use only liquid fabric softener in this dispenser Do not use fabric softener dispensing balls in this washer Dispensing balls will not operate correctly with this washer 6 Close the washer lid 7 Press POWER This turns on the washer...

Page 25: ...ns 5 Press START The washer restarts at the beginning of the new cycle NOTE IfyoudonotpressStartwithin5minutes of pausing the washer the washer automati cally shuts off CHANGING MODIFIERS AND OPTIONS AFTER PRESSING START You can change a Modiﬁer or Option anytime before the selected Modiﬁer or Option begins by choosing the desired Modiﬁers and or Op tions NOTE An error tone will sound if your sele...

Page 26: ...ld Casual Perm Press 37 Medium Warm Cold Colors Darks 36 Normal Cool Cold Delicate 30 Medium Warm Cold Handwash Wool 31 Light Cool Cold Rinse Spin 24 Not applicable Not applicable Drain Spin 12 Not applicable Not applicable Cycle time in minutes will appear in the display while you are making selections The total cycle time will appear including an estimated time for drain and ﬁll times once Start...

Page 27: ...hen washed Keep this in mind when you purchase items labeled Handwash Items that shrink should be dried ﬂat When these items are still wet block them by gently stretching to the original measurements RINSE SPIN Use this option to get a deep rinse followed by a high speed spin The time display will include an estimate of how long it will take to ﬁll and drain the washer When to use Rinse Spin For l...

Page 28: ...tels Warm Bright colors Cold Colors that bleed or fade NOTE In wash water temperatures colder than 60 F 15 6 C detergents do not dissolve well Soils may be difﬁcult to remove CARE CONTROL TEMPERATURE MANAGEMENT Care Control Temperature Management elec tronicallysensesandmaintainsauniformwash and rinse water temperature Care Control regulatesincominghotandcoldwaterandisau tomatically turned on when...

Page 29: ... chosen You must press Start to initiate a countdown for the cycle to begin To change the Delay Wash time Press PAUSE CANCEL Press DELAY WASH to select the desired delay time Press START to begin the countdown To cancel Delay Wash Press START again to begin the cycle right away or press PAUSE CANCEL twice OPTIONS Use these pads to select the desired options for your wash cycle Cycle Deep Clean Add...

Page 30: ... light turns off before the lid can be opened NORMAL SOUNDS Your new washer may make sounds your old one didn t Because the sounds might be un familiar you may be concerned about them These sounds are normal DURING WASHING If you select the Deep Clean option you will hear a spin spray noise at the start of the cycle DURING DRAIN If water is drained quickly from your washer depending on your instal...

Page 31: ... straight and placed com pletely in the top of the dispenser before installing the base NOTE Toavoiddamagetothewasherorcloth ing do not wash clothes with the liquid fabric softener dispenser removed or add detergent or bleach to this dispenser it is for liquid fabric softener only WATER INLET HOSES Replace inlet hoses after 5 years of use to reduce the risk of hose failure Periodically in spect an...

Page 32: ...in hose over edge into the basket 8 Place foam packing ring from the original shipping materials in the top of washer If you do not have the original foam packing ring placeheavyblankets towels etc into basket opening Close the lid and put a piece of tape over the lid and down to the front of the washer Reinstalling the washer 1 Follow the Installation Instructions to locate level and connect the ...

Page 33: ...ove several items and add detergent Close lid and press START Sd Suds Detected Did you add too much detergent Alwaysmeasuredetergent Followdetergent manufacturer s directions If excessive suds are detected the washer will display this code while running a suds reduction correction routine at the end of the wash cycle The suds reduction routine removes extra suds and assures proper rinsing of your ...

Page 34: ... This is normal Are you washing a small load You will hear more splashing sounds when washing small loads This is normal The washer basket moves while wash ing This is normal Washer leaks Are the ﬁll hoses tight Are the ﬁll hose washers properly seated Checkbothendsofeachhose See Connect the Inlet Hoses Did you pull the drain hose from the washercabinetandinstallitinastandpipe or laundry tub The d...

Page 35: ... basket Do not use the chlorine bleach dispenser for color safe bleach Is the fabric softener dispenser clogged Clean the fabric softener dispenser See Washer Care Electrical Shock Hazard Plug into a grounded 3 prong outlet Do not remove ground prong Do not use an adapter Do not use an extension cord Failure to follow these instructions can result in death fire or electrical shock WARNING Washer w...

Page 36: ...GY STAR qualiﬁed washer Thewashwatertemperaturesmayfeelcooler to you than those of your previous washer This is normal Are the hot and cold water faucets turned on Turn on the water Is the water inlet hose kinked Straighten the hoses Does the water level seem too low or does the washer appear to not ﬁll com pletely TheAutoWaterLevelfeaturesensesthesize of the load and adds the correct amount of wa...

Page 37: ...d rinse Cold rinses leave loads wetter than warm rinses This is normal Did you wash an extra large load A large unbalanced load could result in a reduced spin speed and wet clothes at the end of the cycle Evenly distribute the load and make sure the height of the load does not exceed the top row of basket holes Residue or lint on load Did you sort properly Sort lint givers towels chenille from lin...

Page 38: ...s if safe for the load Makesureyourhotwatersystemisadequate to provide a hot water wash Did you use enough detergent or do you have hard water Use more detergent for washing heavy soils in cold or hard water Water temperature should be at least 60 F 15 6 C for soap to dissolve and work properly For best perfor mance use the detergent manufacturer s recommended amounts Did you follow the manufactur...

Page 39: ...washing Mendripsandbrokenthreadsinseamsbefore washing Did you overload the washer The wash load must be balanced and not overloaded Loadsshouldmovefreelyduring washing Did you add chlorine bleach properly Donotpourchlorinebleachdirectlyontoload Wipe up bleach spills Undiluted bleach will damage fabrics Do not place load items on top of the bleach dispenser when loading andunloadingthewasher onsome...

Page 40: ...3 20 NOTES ...

Page 41: ... below User Interface Board Encoder CONSOLE TOP CABINET COMPONENTS DISPENSER BASKET COMPONENTS BOTTOM COMPONENTS Machine Motor Control Pressure Transducer Water Inlet Dispenser Valve Assy Tub Ring Tub Agitator Basket Lid Lock Detergent Dispenser Right Lid Hinge Fresh Fill Inlet Valve Liquid Bleach Dispenser Drain Pump Drive Motor Recirculation Pump Bottom Of Tub Power Supply Cord ...

Page 42: ...nsole WARNING 3 Lift the console off the cabinet and dis connect the user interface board cable connector at machine motor control con nector P11 UI Connector P11 Console Screws 4 Pull the knob off the control shaft 5 Unhook the user interface UI wire har ness from the cover clips 6 Remove the three screws from the UI board cover 7 Using a flat blade screwdriver pry the two locking tabs out and un...

Page 43: ...der Remove Lift Locking Tab NOTE Before you can remove the user in terface board you must first remove the en coder 9 To remove the user interface board a Remove the encoder see step 8 b Using a flat blade screwdriver carefully pry the front edge of the user interface board up then pull the board forward and remove it from the console Pry Up Edge Of Board REASSEMBLY NOTE When you reinstall the enc...

Page 44: ...ater Inlet Dispenser Valve Assembly 4 To remove the water inlet dispenser valve assembly see the top right pho to a Disconnect the hot and cold water hoses from the water inlets b Release the locking tab and discon nect the wire connectors from the wa ter inlet dispenser valve assembly so lenoid terminals c Release the locking tab and discon nect the wire connector from the ther mistor Red Yellow ...

Page 45: ...ound wire c Slide the power supply cord strain re lief out of the housing and remove the cord Power Supply Cord Connector Strain Relief Ground Screw 6 To remove the machine motor control pressure transducer a Disconnect the nine wire connectors from the control b Pull the pressure transducer tube off the fitting on the control c Remove the hex head mounting screw d Lift the front of the control sl...

Page 46: ... the washer lid WARNING NOTE The removal procedure for the dis pensers is the same so only one will be shown removed 3 To remove a dispenser a Use a small screwdriver and pry out on the dispenser cover tabs while you lift the cover off the dispenser see the top right photo Dispenser Cover Pry Out Tab b Squeeze the bottom of the dispenser and release the hooked segments at the top of the dispenser ...

Page 47: ...lve b Loosen the clamp and disconnect the end of the fresh fill inlet valve hose from its water inlet dispenser valve connector see the top right photo NOTE The fresh fill inlet valve hose is permanently attached to the inlet It is not intended to be removed 5 To remove the lid lock a Raise the cabinet top see step 3e page 4 4 for the procedure b Remove the two hex head screws from the lid lock an...

Page 48: ...ct the lid lock cable connector from the machine motor control con nector at P12 f Pull the end of the lid lock cable from the control and remove the lid lock and cable assembly from the washer Lid Lock Connector P12 ...

Page 49: ...le from the top of the washer see step 2 on page 4 2 for the procedure 3 To remove the lid a Raise the lid and remove the two hinge pin screws from both sides Top Lid Hinge Screws b Pull the two hinge pins out of the lid and remove the pins and the lid from the washer Lid Hinge Pin Screws Remove Lid Hinge Pin Washer Lid Pull Out 4 To remove a lid hinge a Remove the lid see step 3 b Remove the top ...

Page 50: ... c Raise the cabinet top see step 3e on page 4 4 for the procedure Lid Hinges d Remove the bottom hex head screw from the lid hinge and remove the hinge right lid hinge is shown below Bottom Lid Hinge Screw ...

Page 51: ...uid fabric softener dispens er off the top of the agitator d Pull the bottom half of the agitator straight up and off the drive motor shaft and remove it b Pull the barrier cap out of the agitator and remove it c Using a ratchet with a 7 16 socket and a 12 extension remove the hex head bolt from the agitator then lift the top half of the agitator out of the washer Fabric Softener Dispenser Barrier...

Page 52: ...on hose off the tub ring f Pry out and unsnap the tub ring tabs from the tub and remove the tub ring g Lift the basket out of the washer 4 To remove the basket hub remove the six screws and lift the hub and motor drive gear from the basket Basket Hub Screws Basket Hub Drive Gear ...

Page 53: ...er lid closed 5 Carefully lay the washer on its front pan el Place padding on the floor to protect the surfaces 6 To remove the drain pump a Loosen the clamps and pull the inlet and outlet drain hoses off the pump Note that there is a tab on the outlet connector that fits into a slot in the hose b Remove the three 5 16 hex head screws from the drain pump and re move the pump from the tub Drain Pum...

Page 54: ...utlet connector that fits into a slot in the hose b Remove the three 5 16 hex head screws from the recirculation pump and remove the pump from the tub Inlet Hose Screws Outlet Hose Recirculation Pump c Disconnect the 2 wire connector from the recirculation pump terminals Wire Connector Slide Pump Hose Onto Connector With Tab Into Hose Slot ...

Page 55: ...padding on the floor to protect the surfaces Drive Motor 6 Use a 1 4 Allen wrench and loosen the rotor mounting screw as far as it will go the screw is captive and cannot be re moved from the rotor The rotor is seated on the splined tub shaft Rock the rotor back and forth and pull it off the shaft so it contacts the screw washer head then further loosen the screw Do this until the rotor is removed...

Page 56: ...cov er into these indents when you reinstall it on the stator assembly Pry Up Tab Rotor Position Sensor Cover Tab Indents REASSEMBLY NOTE When you reinstall the drive motor rotor over the stator assembly do not grip the rotor housing around the rear edge with your fingers The magnets around the rotor housing are very strong and they will pull the rotor into the stator coil magnets when the rotor m...

Page 57: ...blies from the washer To remove a rod assembly a Grasp the rod several inches below the suspension ball and lift the rod so the hooked end is free of the ball see the top right photo b Rotate the suspension ball so that the slotted side is parallel with the hooked end of the rod and slide the rod out of the ball Keep the ball in its holder d Position the suspension rod through the slot in the tub ...

Page 58: ...emove the drive motor see page 4 15 for the procedure Pressure Transducer Tube 11 Pull the tub out of the bottom of the washer 12 Remove the two 5 16 hex head screws from the counterbalance weight and re move the weight from the tub 13 Loosen the clamps and remove the recir culation and drain hoses from the tub 14 Remove the hex head clamp screw from the recirculation outlet hose extension and rem...

Page 59: ...Disconnect the hot and cold water hoses from the rear of the washer and remove the end of the drain hose from the stand pipe or laundry tub 4 Remove the eight screws from the rear panel and remove the panel see the top right photo Rear Panel Screw 1 of 8 Recirculation Tube Pressure Transducer Tubing Drain Pump Harness Retainer Screw Pressure Transducer Tubing Retainer Screw Electrical Shock Hazard...

Page 60: ...4 20 NOTES ...

Page 61: ...h or electrical shock WARNING 2 Disconnect the wire connector from the component under test 3 Set the ohmmeter to the R x 1 scale 4 Water Inlet Dispenser Solenoids Touch the ohmmeter test leads to each of the wa ter inlet dispenser valve solenoid terminals The meter should indicate between 700 and 900 Ω If the reading is outside this range replace the valve assembly 5 Thermistor Touch the ohmmeter...

Page 62: ...cal Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock WARNING Terminals RECIRCULATION PUMP Refer to page 4 13 for the procedure for ac cessing the recirculation pump 1 Unplug washer or disconnect power 2 Disconnect the wire connector from the recirculation pump terminals 3 Set the ohmmeter to the R ...

Page 63: ... Circuit 0 Ω P12 7 Lock Switch Lid Lid Closed 0 Ω Lid Open Open Circuit P12 5 5 Check the lid lock motor winding and switches by removing P12 from the ma chine motor control and checking the resistance values shown in the following Lid Lock Resistance table If resistance values are good go to step 6 If switch measurements do not match the values shown in the table for un locked or locked condition...

Page 64: ... from the drive motor terminals 3 Set the ohmmeter to the R x 1 scale 4 Touch the ohmmeter test leads to any two of the three drive motor terminals The meter should indicate 31 Ω 3 Terminals Electrical Shock Hazard Disconnect power before servicing Replace all parts and panels before operating Failure to do so can result in death or electrical shock WARNING ...

Page 65: ...the load Display clears if mini cycle successfully rebalanced the load If the mini cycle is unsuccessful uL will flash until the door lid is opened allowing the customer to view and redistribute the load F70 Overloaded oL flashes when the machine motor control detects a load size that exceeds the washer s capacity Open the door lid to clear display remove excess laundry then restart the cycle F71 ...

Page 66: ...s not closed completely due to interference Wash media buildup is preventing the lock bolt from extending Machine motor control detects open door lid switch when attempting to lock Machine motor control cannot determine if door lid is in a locked state See TEST 8 F83 Door Unlock Failure dU flashes if the following conditions occur Excessive force on door lid is preventing lock bolt from retracting...

Page 67: ...tor position sensor RPS failure See TEST 3 F52 Motor Stop Failure F then 52 flashes when the motor rotor position sensor RPS senses rotation after stop command See TEST 3 F53 Motor Control Overtemp F then 53 flashes when the machine motor control detects high temperature for the motor module Does basket turn freely If not determine cause of friction If basket turns freely see TEST 3 Does basket tu...

Page 68: ...llow the factory or service personnel to test and verify all inputs to the machine motor control One may want to allow the automatic test cycle to complete prior to going into spe cific troubleshooting tests If this test mode has been entered suc cessfully all indicators on the console are illuminated for 5 seconds with 88 showing in the Estimated Time Re maining two digit display If indicators do...

Page 69: ...vation of Automatic Diagnostic Test Mode refer to the following indications and actions DIAGNOSTIC Automatic Performs a five minute automatic test with wa ter functions to check major washer functions door can be open Press the same button used in step 2 to advance through automatic test steps NOTE Basket must be floating in order to agitate Step C1 must be allowed to complete before advancing to ...

Page 70: ...ater according to WASH RINSE TEMP selection and indi cator START turns off Detergent valve cycle indicator is steady on To check FABRIC SOFTENER valve select or press the following NORMAL START turns on Fabric Softener valve cycle indicator flashes WASH RINSE TEMP enables fill of Hot Warm Cold or no water according to WASH RINSE TEMP selection and indi cator START turns off Fabric Softener valve c...

Page 71: ...in To activate Spin door must be closed with door lock enabled See Manual Door Lid Lock NOTE If door is not closed an invalid button press beep will occur when performing next step Agitate Water must cover the wash plate or agitator vanes to ensure the basket is float ing prior to agitation Enabling agitation with out enough water may cause a fault condition to occur See Manual Water Valves NOTE I...

Page 72: ...WASH RINSE TEMP will cause all in dicators above these buttons to toggle on or off at one time If any of the following occur during steps see TEST 4 None of the indicators light up No beep sound is heard Some buttons do not light indicators DEACTIVATION OF DIAGNOSTIC TEST MODE Press the STOP or POWER button at any time to exit Automatic Manual or Console Indicators diagnostic test modes ...

Page 73: ...E 1 Check for swapped water connections to machine 2 ATC Automatic Temperature Control See TEST 5 ALL HOT FILLS ATC Automatic Temperature Control See TEST 5 WON T RECIRCULATE WATER 1 Unplug washer or disconnect power 2 Check for plugged recirculation hose 3 Check for leaks in recirculation system 4 Recirculate pump See TEST 7 DISPLAY IS FLASHING See Display Fault Error Codes TROUBLESHOOTING TESTS ...

Page 74: ...wing steps assumes that this step failed 2 Unplug washer or disconnect power 3 Check to see if basket will turn freely If basket turns freely go to step 4 If basket does not turn freely deter mine what is causing the mechanical friction or lock up 4 Remove the console to access the ma chine motor control assembly See Ac cessing Removing the Electronic As semblies 5 Visually check that the P5 and P...

Page 75: ...or control 2 Visually check that the user interface as sembly is properly inserted in the console assembly 3 If both visual checks pass replace the user interface assembly 4 Plug in washer or reconnect power 5 Activate the Console and Indicators Di agnostic Test mode to verify repair 6 If indicators still do not light the machine motor control has failed Unplug washer or disconnect power Replace t...

Page 76: ... ohmmeter measure continuity between all pins on the P9 connector and the thermistor contacts If there is continuity replace the log valve assembly If there is no continuity replace the up per harness 12 The log valve and upper harness are good Replace the machine motor con trol assembly See Reinstalling the Elec tronic Assemblies TEST 6 Water Level and Pressure Trans ducer Calibration This test c...

Page 77: ...sition Sensor RPS Motor cover removed to access RPS and motor connector Figure 2 Drain Pump Recirculation Pump Motor Bolt Motor Rotor Position Sensor RPS or Motor Connection Counterweight Motor Cover Drive motor area viewed from bottom Figure 1 ...

Page 78: ...r Go to step 5 5 Tilt machine forward to access the bot tom of the machine and the pumps See Figure 1 page 6 13 6 Check the resistance at the pump motor Remove the connector at the motor and take measurements across pump termi nals Measurements should be as shown in the wiring diagram If winding measurements are much higher tens of ohms to infinity than shown in wiring diagram replace the pump mot...

Page 79: ...rol 4 Remove the one screw holding the machine motor control assembly to the console tray 5 There are two plastic legs on the rear of the machine motor control assem bly that fit into the console tray Lift the front of the control assembly to pivot it out from the console tray Removing the User Interface Assembly 3 Remove the wire connection to the user interface assembly 4 Remove the wash cycle s...

Page 80: ...k P5 P13 P4 Drain Pump Recirc Pump 3 Phase BPM Motor 120 VAC Power Cord P1 P2 P3 120 VAC Log Valve Pin 1 Locations Machine Motor Control Connections Figure 4 User Interface Assembly Locking Tab Screws Screw Wire Harness Retainer Machine Motor Control Assembly Machine Motor Control Assembly Holding Screw Console Gasket Console Assembly Retaining Clip Pressure Hose Console Tray Detergent Fabric Soft...

Page 81: ... H S E R F T U E N T O H D L O C H C A E L B L L I F H S E R F T N E G R E T E D F C I R B A R E N E T F O S H S A W E R P L L A N O T O N S L E D O M L C A V 0 2 1 E V L A V G O T S I S E R L I O C E V L A V E C N A 840 0 9 7 Ω 1 L N 1 L N G G K B B A B A R R R R N I A R D P M U P 1 5 0 1 4 Ω C R I C E R P M U P 8 3 0 3 Ω 6 1 x 3 Ω R O T O M M P B E S A H P 3 U B Y R N N O C H S A L F E D I W T R...

Page 82: ...7 2 NOTES ...

Page 83: ...E PROFESSIONAL IN CANADA FOR PRODUCT SPECIFICATIONS AND WARRANTY INFORMATION CALL 1 800 461 5681 FOR TECHNICAL ASSISTANCE WHILE AT THE CUSTOMER S HOME CALL THE TECHNICALASSISTANCE LINE 1 800 488 4791 HAVE YOUR STORE NUMBER READY TO IDENTIFY YOU AS AN AUTHORIZED IN HOME SERVICE PROFESSIONAL FOR WHIRLPOOL PRODUCTS 1 800 253 1301 FOR KITCHENAID PRODUCTS 1 800 422 1230 FOR ROPER PRODUCTS 1 800 447 673...

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