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TROUBLESHOOTING GUIDE / AFTER-SALES
SERVICE
Troubleshooting Guide
If a fault occurs, before contacting our After-
Sales Service, make the following checks to
try and remedy the problem:
Drying takes too long / laundry is not dry
enough:
•
Was the correct programme selected?
•
Was the inserted laundry too wet (Washing
machine spin speed less than 800 rpm)?
•
Is the lint filter dirty (filter indicator lamp on)?
•
Does “END” and “Anti-Crease” LED’s are lights
up? - The drying cycle is terminated, the laundry can
be taken out.
T
he dryer does not operate:
(following a power failure and/or
interruption to the mains supply, always
press the Start button).
•
Is the plug properly inserted into the mains
electricity socket?
•
Is there a power failure?
•
Has the fuse blown?
•
Is the door well closed?
•
Has the programme been selected?
•
Has the start delay option been selected?
•
Has the Start/Pause button been pressed?
Lint filter indicator lamp light on:
•
Is the lint filter clean?
•
Is the vent hose blocked?
After-Sales Service
If, after carrying out the above checks the
malfunction persists or appears again, turn
the dryer off and call our After-Sales Service
(refer to guarantee).
Please specify:
•
The nature of the fault.
•
The dryer type and model.
•
The service code (the number after the word
Service on the adhesive rating plate) on the right-
hand side when the door is open.
•
Your full address and phone number.
