12
Stains on load
■
Did you add detergent to the dispenser?
For best results, use the dispenser to dissolve the detergent.
■
Did you use enough detergent?
Use enough detergent to remove soil and hold it in suspension.
Add the manufacturer's recommended amounts.
■
Did you add fabric softener directly to the load?
Use your fabric softener dispenser. Do not drip fabric softener
on clothes.
■
Is there above average iron (rust) in water?
You may need to install an iron filter.
■
Did you properly sort the load?
Sort dark clothes from whites and lights.
■
Did you unload the washer promptly?
To avoid dye transfer, unload the washer as soon as it stops.
■
Did you use a fabric softener dispensing ball?
Use the fabric softener dispenser provided with the washer.
Dispensing balls will not operate correctly with this washer.
■
Did you use powdered detergent in a low speed cycle?
Consider using liquid detergent.
■
Did you add detergent, chlorine bleach or fabric softener
too late in the cycle?
Detergent, chlorine bleach, and fabric softener should be
added to the dispensers before starting the washer.
Load is wrinkled
■
Did you unload the washer promptly?
Unload the washer as soon as it stops.
■
Did you use the right Fabric Select setting for the load
being washed?
Use the Knits/Blends setting.
■
Did you overload the washer?
The wash load must be balanced and not overloaded. Loads
should move freely during washing.
■
Are the hot and cold water hoses reversed?
Check to be sure the hot and cold water hoses are connected
to the right faucets. (See “Installation Instructions.”)
Load is tangled or twisted
■
Did you overload the washer?
See “Starting Your Washer” for maximum load size. Loads
should move freely during washing.
Gray whites, dingy colors
■
Did you properly sort the load?
Dye transfer can occur when mixing whites and colors in a
load. Sort dark fabrics from whites and lights.
■
Was the wash temperature too low?
Use hot or warm washes if safe for the load. Make sure your
hot water system is adequate to provide a hot water wash.
■
Did you use enough detergent, or do you have hard
water?
Use more detergent for washing heavy soils in cold or hard
water. Water temperature should be at least 70°F (21°C) for
soap to dissolve and work properly.
Did not get CATALYST
®
Cleaning Action
■
Did you set the Cycle Selector Control knob on the
CATALYST
®
setting?
CATALYST
®
Cleaning Action must be selected on the Cycle
Selector Control knob for it to be included in a wash cycle.
CATALYST
®
Cleaning Action is available only in the Normal
and Whitest Whites cycles.
Garment damage
■
Check the following:
Were sharp items removed from pockets before washing?
Empty pockets, zip zippers, snap or hook fasteners before
washing.
Were strings and sashes tied to prevent tangling?
Were items damaged before washing?
Mend rips and broken threads in seams before washing.
■
Did you overload the washer?
See “Loading” for maximum load size.
■
Did you properly add chlorine bleach?
Do not pour chlorine bleach directly on load. Use your liquid
chlorine bleach dispenser. Wipe up bleach spills. Undiluted
bleach will damage fabrics. Do not place load items on top of
the bleach dispenser when loading and unloading the washer.
■
Did you follow the manufacturer’s care label instructions?
Wash/Rinse temperature is not what I selected
■
Are the hot and cold water inlet hoses reversed?
As washing progresses, the wash temperature will decrease
slightly for hot and warm washes. This is normal.
■
To reduce wrinkling, the warm rinse is regulated to be cooler
than the warm wash.
