9
TROUBLESHOOTING
First try the solutions suggested here or visit our website and reference FAQs (Frequently Asked Questions)
to possibly avoid the cost of a service call...
In U.S.A. http://www.whirlpool.com/help - In Canada www.whirlpool.ca
Dryer will not run
Has a household fuse blown, or has a circuit breaker tripped?
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Electric dryers use 2 household fuses or circuit breakers. The
drum may be turning, but you may not have heat. Replace the
fuse or reset the circuit breaker. If the problem continues, call
an electrician.
Is the correct power supply available?
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Electric dryers require 240-volt power supply. Check with a
qualified electrician.
Was a regular fused used?
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Use a time-delay fuse.
Is the dryer door firmly closed?
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Was the Start button or knob firmly pressed?
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Is a cycle selected?
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The dryer will not start in the Wrinkle Prevent position. Move
the dial past OFF.
No heat
Has a household fuse blown, or has a circuit breaker tripped?
■
Electric dryers use 2 household fuses or circuit breakers. The
drum may be turning, but you may not have heat. Replace the
fuse or reset the circuit breaker. If the problem continues, call
an electrician.
For gas dryers, is the valve open on the supply line?
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Unusual sounds
Has the dryer had a period of non-use?
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If the dryer hasn’t been used for awhile, there may be a
thumping sound during the first few minutes of operation.
Is coin, button, or paper clip caught between the drum and
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front or rear of the dryer?
Check the front and rear edges of the drum for small objects.
Clean out pockets before laundering.
Is it a gas dryer?
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The gas valve clicking is a normal operating sound.
Are the four legs installed, and is the dryer level front to back
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and side to side?
The dryer may vibrate if not properly installed. See the
Installation Instructions.
Is the clothing knotted or balled up?
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When balled up, the load will bounce, causing the dryer to
vibrate. Separate the load items and restart
the dryer.
Timer does not noticeably advance
Is the dryer set to Timed or Air Dry?
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The timer moves slowly and continuously for the timed setting.
Is the dryer set to Automatic Drying?
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The timer moves only when the clothing is mostly dry.
Clothes are not drying satisfactorily or drying times are
too long
Is the lint screen clogged with lint?
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Lint screen should be cleaned before each load.
WARNING
Fire Hazard
Use a heavy metal vent.
Do not use a plastic vent.
Do not use a metal foil vent.
Failure to follow these instructions can result in death
or fire.
Is the exhaust vent or outside exhaust hood clogged with lint,
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restricting air movement?
Run the dryer for 5-10 minutes. Hold your hand under the
outside exhaust hood to check air movement. If you do not feel
air movement, clean exhaust system
of lint or replace exhaust vent with heavy metal or flexible
metal vent. See the Installation Instructions.
Are fabric softener sheets blocking the grille?
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Use only one fabric softener sheet, and use it only once.
Is the exhaust vent the correct length?
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Check that the exhaust vent is not too long or has too many
turns. Long venting will increase drying times. See the
Installation Instructions.
Is the exhaust vent diameter the correct size?
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Use 4" (102 mm) diameter vent material.
Is the dryer located in a room with temperature below
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45ºF (7ºC)?
Proper operation of dryer cycles requires temperatures
above 45ºF (7ºC).
