LG DL350W Owner'S Manual Download Page 1

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Read this owner’s manual thoroughly before operating the appliance and keep it handy for

reference at all times.

OWNER'S MANUAL

DRYER

MFL67652521

Rev.10_022820

DLE3500*, DLG3501*

DLE3460*, DLG3461*

DLEX3700*, DLGX3701*

DLEX3900*, DLGX3901*

ENGLISH

ESPAÑOL

www.lg.com

Summary of Contents for DL350W

Page 1: ...e appliance and keep it handy for reference at all times OWNER S MANUAL DRYER Copyright 2018 2020 LG Electronics Inc All Rights Reserved MFL67652521 Rev 10_022820 DLE3500 DLG3501 DLE3460 DLG3461 DLEX3700 DLGX3701 DLEX3900 DLGX3901 ENGLISH ESPAÑOL www lg com ...

Page 2: ...1 Connecting Gas Dryers 23 Connecting Electric Dryers 28 Special Electrical Requirements 28 Final Installation Check 29 Installation Test Duct Check 32 OPERATION 32 Using the Dryer 33 Check the Lint Filter Before Every Load 33 Sorting Laundry 33 Loading the Dryer 34 Control Panel 37 Cycle Guide 41 Cycle Modifier Buttons 41 Option Buttons 42 Special Functions 43 Steam Functions Steam Models 45 SMAR...

Page 3: ...tor The Flow Sense duct blockage sensing system detects and alerts you to restrictions in the installed household ductwork that reduce exhaust airflow through the dryer If you see the alert Clean or repair the ducts to remove the restrictions Keep your ducts clean to help increase efficiency and reduce long drying times caused by blocked ducts Smart Diagnosis Should you experience any technical di...

Page 4: ...fied installer Do not install a clothes dryer with flexible plastic venting materials If flexible metal foil type duct is installed it must be of a specific type identified by the appliance manufacturer as suitable for use with clothes dryers Flexible venting materials are known to collapse be easily crushed and trap lint These conditions will obstruct clothes dryer airflow and increase the risk o...

Page 5: ... RVs trailers or aircraft Store and install the appliance where it will not be exposed to temperatures below freezing or exposed to outdoor weather conditions This appliance must be positioned near to an electrical power supply Do not under any circumstances cut or remove the third ground prong from the power cord When installing or moving the appliance be careful not to pinch crush or damage the ...

Page 6: ...o not install near another heat source such as a stove oven or heater Keep area around the exhaust opening and adjacent surrounding areas free from the accumulation of lint dust and dirt The appliance must not be supplied through an external switching device such as a timer or connected to a circuit that is regularly switched on and off by a utility OPERATION Repair or immediately replace all powe...

Page 7: ...tances as they give off vapors that could ignite or explode Do not use heat to dry articles containing foam rubber or similarly textured rubber like materials Do not store plastic paper or clothing that may burn or melt on top of the dryer during operation Always check the inside of the appliance for foreign objects Gas appliances can cause minor exposure to four potentially hazardous substances n...

Page 8: ...lectrician or service personnel if you are in doubt whether the appliance is properly grounded Do not modify the plug provided with the appliance if it will not fit the outlet have a proper outlet installed by a qualified electrician The appliance must be grounded In the event of a malfunction or breakdown grounding will reduce the risk of electric shock by providing a path of least resistance for...

Page 9: ...ts The manufacturer is not responsible for product malfunction or accidents caused by the use of unauthorized components or parts The images in this manual may be different from the actual components and accessories which are subject to change by the manufacturer without prior notice for product improvement purposes Drying Rack on some models Optional Accessories Pedestal sold separately Stacking ...

Page 10: ... Steam Dryer Electrical requirements Please refer to the rating label for detailed information Gas requirements NG 4 10 5 inch 10 2 26 7 cm WC LP 8 13 inch 20 4 33 1 cm WC Dimensions 27 W X 30 2 D X 39 H 51 4 D with door open 68 6 cm W X 76 5 cm D X 99 cm H 130 5 cm D with door open Net weight Gas 123 02 lb 55 8kg 126 77 lb 57 5kg Electric 120 15 lb 54 5kg 123 46 lb 56kg Drying capacity Steam Cycl...

Page 11: ...he same closet as a dryer Additional clearances might be required for wall door and floor moldings Companion appliance spacing should also be considered NOTE The floor must be level with a maximum slope of 1 inch 2 5 cm under the entire dryer Clothes may not tumble properly and automatic sensor cycles may not operate correctly if the dryer is not level For garage installation you will need to plac...

Page 12: ... ventilation openings in the top and bottom of the door are required Louvered doors with equivalent ventilation openings are acceptable Closet Ventilation Requirements Closets with doors must have both an upper and lower vent to prevent heat and moisture buildup in the closet One upper vent opening with a minimum opening of 48 sq in 310 cm2 must be installed no lower than 6 feet above the floor On...

Page 13: ...mm 1 25 mm 27 686 mm 5 140 mm 6 152 mm 77 1968 mm Required spacing For side or bottom venting 2 inch 5 1 cm of spacing is allowed Installation Spacing for Cabinet For cabinet installation with a door minimum ventilation openings in the top of the cabinet are required Required spacing 7 178 mm 7 178 mm 9 1 25 mm 1 25 mm 27 686 mm 5 127 mm 1 25 mm 30 2 765 mm 229 mm ...

Page 14: ...rfectly level solid surface 1 Position the dryer in the final location Place a level across the top of the dryer Level Leveling Feet All four leveling feet must rest solidly on the floor Gently push on the top corners of the dryer to make sure that the dryer does not rock from corner to corner NOTE If you are installing the dryer on the optional pedestal you must use the leveling feet on the pedes...

Page 15: ...ft side hinge If the door has been reversed and it is necessary to change it back use care when following these instructions Some of the illustrations and the left right references will be reversed and you will need to read the instructions carefully WARNING Be sure to support the weight of the door before removing the hinge screws 1 Open the door and remove the two decorative screws two latch scr...

Page 16: ...ls Press the adapter duct onto the blower housing and secure to the base of the dryer as shown Adapter Duct Bracket Knockout 3 Preassemble a 4 inch 10 2 cm elbow to the next 4 inch 10 2 cm duct section and secure all joints with duct tape Be sure that the male end of the elbow faces AWAY from the dryer Insert the elbow duct assembly through the side opening and press it onto the adapter duct Secur...

Page 17: ...nting connections To ensure safe and secure installation please observe the following instructions 1 Make sure the surface of the washer is clean and dry Remove paper backing from the tape on one of the stacking kit side brackets 2 Fit the side bracket to the side of the washer top as shown in the below illustration Firmly press the adhesive area of the bracket to the washer surface Secure the sid...

Page 18: ... must be UL listed Use of other materials for transition duct could affect drying time DO NOT use sheet metal screws or other fasteners which extend into the duct that could catch lint and reduce the efficiency of the exhaust system Secure all joints with duct tape Do not exceed the recommended duct length limitations noted in the chart Failure to follow these instructions may result in extended d...

Page 19: ...haust duct run should be as short as possible Use as few elbow joints as possible The male end of each section of exhaust duct must point away from the dryer Use duct tape on all duct joints Insulate ductwork that runs through unheated areas in order to reduce condensation and lint buildup on duct surfaces Incorrect or inadequate exhaust systems are not covered by the dryer warranty Dryer failures...

Page 20: ...inlet valve Do not overtighten Damage to the coupling may result NOTE Water supply pressure must be between 20 and 120 psi 138 827 kPa Do not strip or cross thread when connecting the inlet hose to the valve If the water supply pressure is more than 800 kPa a pressure reducing valve should be installed Periodically check the condition of the hose and replace the hose if necessary Replace inlet hos...

Page 21: ...quirements continued Supply line requirements Your laundry room must have a rigid gas supply line to your dryer In the United States an individual manual shutoff valve MUST be installed within at least 6 ft 1 8 m of the dryer in accordance with the National Fuel Gas Code ANSI Z223 1 or Canadian gas installation code CSA B149 1 A 1 8 inch NPT pipe plug must be installed If using a rigid pipe the ri...

Page 22: ...careful not to damage the threads of the gas connector when removing the shipping cap 3 Connect the dryer to your laundry room s gas supply using a new flexible stainless steel connector with a 3 8 inch NPT fitting NOTE DO NOT use old connectors 4 Securely tighten all connections between the dryer and your laundry room s gas supply 5 Turn on your laundry room s gas supply 6 Check all pipe connecti...

Page 23: ...er wire only or as required by local codes Allow sufficient slack in wiring so the dryer can be moved from its normal location when necessary The power cord pigtail connection between the wall receptacle and the dryer terminal block IS NOT supplied with the dryer Type of pigtail and gauge of wire must conform to local codes and with instructions on the following pages WARNING A 4 wire connection i...

Page 24: ...le 3 Thread a 30 amp 240 volt 4 wire UL listed power cord with 10 AWG minimum copper conductor through the strain relief Terminal Block UL Listed Strain Relief UL Listed 4 Wire Power Cord 4 Transfer the dryer s ground wire from behind the green ground screw to the center screw of the terminal block 5 Attach the two hot leads of the power cord to the outer terminal block screws 6 Attach the white n...

Page 25: ...ape 1 2 5 cm Ground Wire 5 12 7 cm 2 Remove the terminal block access cover on the upper back of the dryer 3 Install a UL listed strain relief into the power cord through hole 4 Thread the 4 wire 10 AWG minimum copper power cable prepared in step 1 through the strain relief Terminal Block UL Listed Strain Relief UL Listed 4 Wire Power Cord 5 Transfer the dryer s ground wire from behind the green g...

Page 26: ...h hole 3 Thread a 30 amp 240 volt 3 wire UL listed power cord with 10 AWG minimum copper conductor through the strain relief Terminal Block UL Listed Strain Relief UL Listed 3 Wire Power Cord 4 Attach the two hot leads black and red of the power cord to the outer terminal block screws 5 Attach the neutral white wire to the center terminal block screw 6 Connect the external ground if required by lo...

Page 27: ... the upper back of the dryer 3 Install a UL listed strain relief into the power cord through hole 4 Thread the 3 wire 10 AWG minimum copper conductor power cable prepared in step 1 through the strain relief Terminal Block UL Listed Strain Relief UL Listed 3 Wire Power Cord 5 Attach the two hot leads black and red of the power cord to the outer terminal block screws 6 Attach the neutral white wire ...

Page 28: ... at least 25 sq in 163 cm It is important that the clearance of the duct from any combustible construction be at least 2 inches 5 cm and when venting the dryer to the outdoors the dryer should be installed with a clearance of at least 1 inch 2 5 cm at the sides and back of the dryer Please be aware that venting materials are not supplied with the dryer You must obtain the venting materials necessa...

Page 29: ...e Signal and Temp buttons and then press the Power button On models with a glass touch control panel press the Power button then IMMEDIATELY press and hold the Temp and Signal buttons This button sequence activates the installation test The code will display if the activation is successful 3 Press the START PAUSE button The dryer will start the test which will last a few minutes The heat will be t...

Page 30: ...ve sensing system that automatically detects blockages and restrictions in the dryer ductwork Keeping ductwork clean of lint buildup and free of restrictions allows clothes to dry faster and reduces energy use Error Codes Check the error code before you call for service Error Code Possible Causes Solutions tE1 or tE2 Temperature sensor failure Turn off the dryer and call for service HS Humidity se...

Page 31: ...d long runs or runs with multiple elbows or bends Excess or crushed transition duct Too many elbows or exhaust too long Check for blockages and lint buildup Lint buildup or blockage Make sure the ductwork is not crushed or restricted Crushed or damaged exhaust ...

Page 32: ...tion until the LED for the desired cycle is on The preset temperature dry level and option settings for that cycle will be shown Default settings for the selected cycle can now be changed if desired Refer to the Cycle Setting and Options page for details NOTE Not all options or modifiers are available on all cycles Refer to the Cycle Guide page for default settings and available options A differen...

Page 33: ... with do not wash Heat setting High Low Medium No heat air Grouping Similar Items For best results sort clothes into loads that can be dried with the same drying cycle Different fabrics have different care requirements and some fabrics will dry more quickly than others Loading the Dryer WARNING To reduce the risk of fire explosion electric shock injury to persons and death when using this applianc...

Page 34: ...anel Non Steam Models DLE3500 DLG3501 DLE3460 DLG3461 7 6 1 2 3 4 5 Steam Models DLEX3700 DLGX3701 7 6 1 2 3 4 8 5 Steam Models DLEX3900 DLGX3901 7 6 1 2 3 4 8 5 NOTE Model numbers can be found on the cabinet inside the door ...

Page 35: ...Use these buttons to select the desired cycle settings for the selected cycle The current settings are shown in the display Press the button for that option to view and select other settings 5 More Time Less Time Buttons Use these buttons with the Time Dry and other Manual Dry cycles to adjust the drying time Press the More Time button to increase the selected manual cycle time by 1 minute press t...

Page 36: ...t the POWER button This prevents children from changing settings while the dryer is operating 12 WI FI Indicator When the appliance is connected to the Internet through a home Wi Fi network this indicator appears 13 Clean Filter Reminder The display will show Clean Filter when the dryer is turned on as a reminder to clean the filter It turns off when the START PAUSE button is pressed 14 Estimated ...

Page 37: ...ure or option is available with every cycle See the Cycle Guide for details Manual Dry Cycles Use Manual Dry cycles to select a specific amount of drying time and a drying temperature When a Manual Dry cycle is selected the Estimated Time Remaining display shows the actual time remaining in your cycle You can change the actual time in the cycle by pressing the More Time or Less Time buttons NOTE T...

Page 38: ...eavyweight items Normal High Adj Bedding Comforters Pillows Shirts Normal Medium Adj Towels Denims towels heavy cottons Normal Medium Adj Small Load Only normal cotton towels fabric type Max 3lb Normal High Adj Perm Press Permanent press synthetic items Normal Medium Adj Delicates Lingerie sheets blouses Normal Low Adj MANUAL DRY Speed Dry For small loads with short drying times Off High Adj Air D...

Page 39: ...Anti Bacterial Do not use this cycle with delicate fabrics Very High Perm Press Permanent press synthetic items Normal Medium Adj Delicates Lingerie sheets blouses Normal Low Adj Towels Denims towels heavy cottons Normal Mid High Adj MANUAL DRY Speed Dry For small loads with short drying times Off High Adj Air Dry For items that require heat free drying such as plastics or rubber Off No Heat STEAM...

Page 40: ...lb Normal High Adj Anti Bacterial Do not use this cycle with delicate fabrics Very High Perm Press Permanent press synthetic items Normal Medium Adj Delicates Lingerie sheets blouses Normal Low Adj Sportswear Sports Wear Off Towels Denims towels heavy cottons Normal Mid High Adj MANUAL DRY Speed Dry For small loads with short drying times Off High Adj Air Dry For items that require heat free dryin...

Page 41: ...e signal Press the button repeatedly until the desired volume setting is illuminated Option Buttons The dryer features several additional cycle options to customize cycles to meet individual needs Certain option buttons also feature a special function that can be activated by pressing and holding that option button for 3 seconds Adding Cycle Options to a Cycle 1 Turn on the dryer and turn the Cycl...

Page 42: ... function to activate it Control Lock Use this option to prevent unwanted use of the dryer or to keep cycle settings from being changed while the dryer is operating Activating the Control Lock Function Press and hold the Wrinkle Care button for 3 seconds The Control Lock icon will be shown in the display and all controls will be disabled except the Power button Deactivating the Control Lock Functi...

Page 43: ...message will be displayed Steam Functions Steam Models LG s new steam technology injects fabrics with a swirling jet of hot steam to refresh clothes reduce static and make ironing easier Simply select the Steam Fresh cycle or add a steam option to selected cycles WARNING To reduce the risk of serious injury death explosion or fire follow basic safety precautions including the following Do not open...

Page 44: ...shTM Turbo Steam 10 minutes Dry Comforter Single 1 each Shirts 5 each Steam Option Reduce Static Follows Selected Cycle Wet Varies by selected cycle 8 lbs 18 Items Turbo Steam Follows Selected Cycle Wet Varies by selected cycle 8 lbs 18 Items Time Dry Reduce Static 38 minutes Wet Varies by selected cycle 8 lbs 18 Items Shirt 70 cotton 30 poly blend Except especially delicate fabrics default settin...

Page 45: ...e run slowly If the appliance is having trouble connecting to the Wi Fi network it may be too far from the router Purchase a Wi Fi repeater range extender to improve the Wi Fi signal strength The network connection may not work properly depending on the Internet service provider The Wi Fi connection may not connect or may be interrupted because of the home network environment If the appliance cann...

Page 46: ...machine supports 2 4 GHz Wi Fi networks only If the appliance is having trouble connecting to the Wi Fi network it may be too far from the router Purchase a Wi Fi repeater range extender to improve the Wi Fi signal strength The Wi Fi connection may not connect or may be interrupted because of the home network environment The network connection may not work properly depending on the internet servic...

Page 47: ... has been tested and found to comply with the limits for a Class B digital device pursuant to Part 15 of the FCC Rules These limits are designed to provide reasonable protection against harmful interference in a residential installation This equipment generates uses and can radiate radio frequency energy and if not installed and used in accordance with the instructions may cause harmful interferen...

Page 48: ...ion and select the Smart Diagnosis feature in the menu Follow the instructions provided in the LG ThinQ application Using Audible Diagnosis to Diagnose Issues Follow the instructions below to use the audible diagnosis method Launch the LG ThinQ application and select the Smart Diagnosis feature in the menu Follow the instructions for audible diagnosis provided in the LG ThinQ application 1 Press t...

Page 49: ...ed according to the manufacturer s specifications Never use steel wool or abrasive cleansers they may scratch or damage the surface Cleaning Around and Under the Dryer Vacuum lint and dust from around the dryer and underneath it regularly Vent ductwork should be checked for lint buildup and cleaned at least once per year If any noticeable reduction in airflow or drying performance occurs immediate...

Page 50: ...tes A This is how the Wrinkle Care feature works The dryer runs briefly every few minutes for up to 3 hours after the cycle finishes This feature is designed to help prevent wrinkles from setting in when the dryer is not unloaded immediately after the cycle is finished Q Why does my dryer show 3 minutes when I select the Steam Fresh cycle A When the Steam Fresh cycle is selected the dryer displays...

Page 51: ...n NOTE Due to the design of electric dryers it is possible for a circuit problem to allow an electric dryer to run without heat Gas supply or service is turned off Confirm that the house gas shutoff and the dryer gas shutoff valves are both fully open Even if gas is not supplied to the dryer it will run and no error codes will display Verify that other gas appliances in the home are working normal...

Page 52: ...corrected by a qualified electrician NOTE Due to the design of electric dryers it is possible for a circuit problem to allow an electric dryer to run without heat Dryer is overloaded Divide extra large loads into smaller loads for better drying performance and efficiency Dryer is underloaded If you are drying a very small load add a few extra items to ensure proper tumbling action If the load is v...

Page 53: ...r up to 3 hours to help prevent wrinkling Clothes are shrinking Garment care instructions are not being followed To avoid shrinking your clothes always consult and follow fabric care instructions Some fabrics will naturally shrink when washed Other fabrics can be washed but will shrink when dried in a dryer Use a low or no heat setting Lint on clothes Lint filter not cleaned properly Remove the li...

Page 54: ... inner core remains damp When drying a single bulky item it may help to pause the cycle once or twice and rearrange the item to unwrap and expose any damp areas To dry a few remaining damp items from a very large load or a few damp spots on a large item after a sensor cycle has completed empty the lint trap then set a TIME DRY cycle to finish drying the item s Trouble connecting appliance and smar...

Page 55: ...lect the load weight manually before starting the Reduce Static option Steam does not generate but no error code is shown Water level error Unplug dryer and call for service Water drips from door during STEAM CYCLE This is normal Condensation will normally form on the inside of the dryer door during steam operation Some condensation may drip out the bottom of the door Steam is not visible during S...

Page 56: ...he restriction the Flow Sense system requires multiple consecutive cycles to determine that the performance value has improved before the Flow Sense indicator is reset If the Flow Sense indicator remains active for more than five cycles after the restriction has been cleared call for service The display shows More Time button was pressed This display indicates that the steam option has been set fo...

Page 57: ...AGES OF ANY NATURE INCLUDING WITHOUT LIMITATION LOST REVENUES OR PROFITS OR ANY OTHER DAMAGE WHETHER BASED IN CONTRACT TORT OR OTHERWISE Some states do not allow the exclusion or limitation of incidental or consequential damages or limitations on how long an implied warranty lasts so the above exclusion or limitation may not apply to you This warranty gives you specific legal rights and you may al...

Page 58: ... use of parts not approved or specified by LG Filter is clogged Clean the lint filter Not heating long dry time Duct is clogged Clean the hood and duct Not heating long dry time Excessive duct length and or multiple elbows Keep exhaust ducts as short as possible using as few elbows and bends as possible Not heating long dry time Improperly connected power cord or electrical outlet issue Reconnect ...

Page 59: ...American Arbitration Association AAA and will be conducted before a single arbitrator under the AAA s Consumer Arbitration Rules that are in effect at the time the arbitration is initiated referred to as the AAA Rules and under the procedures set forth in this section The AAA Rules are available online at www adr org consumer Send a copy of your written demand for arbitration as well as a copy of ...

Page 60: ...hase of the product by either i sending an e mail to optout lge com with the subject line Arbitration Opt Out or ii calling 1 800 980 2973 You must include in the opt out e mail or provide by telephone a your name and address b the date on which the product was purchased c the product model name or model number and d the serial number the serial number can be found i on the product or ii online by...

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