12
TROUBLESHOOTING
PROBLEM
POSSIBLE CAUSE
SOLUTION
The oven is not working.
Power cut.
Disconnection from the mains.
Check for the presence of mains electrical power and
whether the oven is connected to the electricity supply.
Turn off the oven and restart it to see if the fault persists.
The display shows the letter “F” followed
by a number or letter.
Oven failure.
Turn off the oven and restart it to see if the problem
persists.
Try to perform the “FACTORY RESET” from, selectable from
“SETTINGS”.
Contact you nearest Client After-sales Service Centre and
state the number following the letter “F”.
The oven does not heat up.
When “DEMO” is “On” all
commands are active and menus
available but the oven doesn’t
heat up.
DEMO appears on display every 60
seconds.
Access “DEMO” from “SETTINGS” and select “Off”.
The light switches off.
“ECO” mode is “On”.
Access “ECO” from “SETTINGS” and select “Off”.
The door will not close properly.
The safety catches are in the
wrong position.
Make sure that the safety catches are in the correct position
by following the instructions for removing and refitting the
door in the “Cleaning and Maintenance” section.
The home power goes off.
Power setting wrong.
Verify if your domestic network has at least a rating of more
than 3 kW. If no, decrease the power to 13 Ampere. Access
“POWER” from “SETTINGS” and select “LOW”.
400011401380
You can download the Safety Instructions, User Manual, Product Fiche and Energy data by:
•
Visiting our website
docs . whirlpool . eu
•
Using QR Code
•
Alternatively,
contact our After-sales Service
(See phone number in the warranty booklet). When
contacting our After-sales Service, please state the codes provided on your product's identification
plate.
XXXXXX XXXXXX XXXXX XXXXXXX
Model: xxxXXXXxx
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