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CONSUMER LIMITED WARRANTY
for WFCO Electronic Products
WFCO extends, to the original owner, a Two Year Limited Product Warranty. This warranty is
in effect from the date of original purchase for a period of two years. This limited warranty is
extended specifically for and is limited to Recreational Vehicle application and is only valid
within the continental United States, Alaska, Hawaii and the Provinces of Canada. WFCO
warrants, to the owner, that its products are free from defects in material and workmanship
under normal use and service based on its intended use and function. This warranty is
limited to the repair or replacement, at WFCO’s discretion, of any defective parts or
defective assembly. Any implied warranties of merchantability or fitness for intended use
are limited in duration unless applicable State Law provides otherwise. You may have other
rights as specified by each individual state.
EXCLUSIONS AND LIMITATIONS
The OEM warranty specifically does not apply to the following:
• Any WFCO product that has been repaired or altered by an unauthorized person
• Any damage caused by misuse, faulty installation, testing, negligence, accident or any
WFCO product installed in a commercial vehicle
• Any WFCO product, whose serial number has been defaced, altered or removed
• Any WFCO product, whose installation has not been in accordance to the WFCO
written instructions
• Any consequential damages arising from the loss of use of the product including but not
limited to: inconvenience, loss of service, loss of revenue, loss or damage to personal
property, cost of all services performed in removing or replacing the WFCO product.
Specifications are subject to change without notice or obligation.
• Any WFCO Electronics products sold through unauthorized Internet sources
(Example: eBay) will be excluded from all warranty coverage offered by Arterra
Distribution / WFCO.
CONSUMER WARRANTY CLAIM PROCEDURE
Upon determination and validation by an authorized OEM dealer that a WFCO product has
a defect, a Return Goods Authorization (RGA) number will be required before the product
can be returned. The RGA number can be requested by completing the Warranty
Information Fax Sheet and appropriate Troubleshooting Form found at wfcoelectronics.
com. Once these forms have been completed, email the forms along with Proof of Purchase
to [email protected] or fax the three documents to the Warranty Department
at (574) 294-8698. After receipt of the forms, an RGA number will be issued. This number
shall appear on all correspondence with warranty service. Upon validation of the warranty,
WFCO shall replace the product with a like product. The RGA number shall be placed on
the outside of the carton used to return the product for ease of identification. Do not mark
directly on the product. The product must be packaged properly to avoid further product
damage which could cause a non-warrantable condition.
