WD-11
Rev. 5.0 (202206)
Operating instructions
48
When you contact service personnel, you will need to provide the following infor-
mation:
•
Machine type and model.
•
Machine serial number and date when the machine was installed.
•
A brief description of the problem. Are any fault codes shown in the dis-
play?
•
What happened/was being done immediately before the fault occurred?
The machine is not cleaning
properly.
The rinse and wash nozzles are
clogged with dirt.
Check and clean the nozzles.
There is too little detergent.
Check the amount of detergent. The
hose must be submerged in liquid
and the filter in the hose must be
clean.
The water in the tank is too dirty.
Change the water.
Foam forming in the tank.
Check that the washing temperature
is not too low and that the correct de-
tergent is being used.
Programme with too short a wash
time selected.
Choose a wash program with a
longer wash cycle.
Dirt has dried on the dishware to be
washed.
Soak the dishware before washing.
The dishware is incorrectly posi-
tioned in the baskets.
Use the correct type of washing bas-
ket and accessories to ensure that
the dishware is correctly positioned.
Detergent and drying agent of anoth-
er make than usual are used.
Use the same make and type as be-
fore.
The dishware has tipped over in
the baskets.
The dishware is incorrectly posi-
tioned in the baskets.
Put the dishware in the correct posi-
tion.
Light dishware need washing.
Use a net grid to hold the items.
Dishware does not dry.
The rinse nozzles are blocked.
Check and clean the nozzles.
Too little rinsing agent.
Check the amount of rinsing agent.
The hose must be submerged in liq-
uid and the filter in the hose must be
clean.
The washed items have been left in
the machine.
Remove the washed items once the
programme has ended.
PROBLEM
CAUSE
ACTION
Summary of Contents for WD-11
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