Westpac PC-EFTPOS NPT-710, Reference Manual

Page: 12 / 26

Confidential Page 12 6/4/2008
System Timeouts
The PIN pad will support the following 'time outs' for its PCEFTPOS Client and Network interface:
PINPAD
TIMEOUT
EVENT
3 seconds PCEFTPOS Client ACK to PIN pad request
3 seconds PCEFTPOS Client ACK to send Host message request
10 seconds PCEFTPOS Client response to display request
10 seconds PCEFTPOS Client response to print request
45 seconds Host response to Financial Transaction requests
45 seconds Host response to administration requests
45 seconds Host response to Reversals and SAF uploads
60 seconds Customer response to Card entry prompt
30 seconds Customer response to Account prompt
60 seconds Customer response to PIN entry prompt
180 seconds PCEFTPOS Client response to insert slip request
120 seconds PCEFTPOS Client response to verify signature request
PC-EFTPOS Generated Response Codes
CODE DESCRIPTION
PINPAD DISPLAY
T0 PINpad is in the Idle mode awaiting a PCEFT Client request.
READY
T8
Invalid amount or zero amount (when not allowed) was
received from the PCEFT Client System
TRAN CANCELLED
SYSTEM ERROR
TB No CPAT entry for swiped card.
DECLINED
TE
No cash out allowed on credit card sales.
DECLINED
TF
The pinpad is not logged on.
DECLINED
SYSTEM ERROR
TH Printer Error
TI
The customer has exceeded the PINpad's time out limit.
TRAN CANCELLED
OPERATOR TIMEOUT
TJ TMS Init required.
TMS INIT
REQUIRED
TL
The operator has cancelled the transaction because of an
invalid signature. DECLINED
SIGNATURE ERROR
TM
The operator has cancelled the transaction when a card or PIN
or Account retry prompt is being displayed. TRAN CANCELLED
BY OPERATOR
TQ
Expiry error.
DECLINED
TV PINpad has a Reversal and cannot be re-configured
DECLINED
REVERSAL PENDING
TX
The PINpad is unable to process the request because it is not TRAN CANCELLED