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26 | Westinghouse Portable Power

WARNING

Before attempting to service or troubleshoot the generator, the owner or service technician must first read the owner’s 

manual and understand and follow all safety instructions. Failure to follow all instructions may result in conditions that can 

lead to voiding of the EPA certification or product warranty, serious personal injury, property damage or even death.

TROUBLESHOOTING 

PROBLEM

POTENTIAL CAUSE

SOLUTION

Engine is running, but no 

electrical output

1. Circuit breakers are tripped.

1. Reset the circuit breakers and check 

for overload condition.

2. The power cord’s plug connector is not 

fully engaged in the generator’s outlet.

2. Verify plug connector is firmly engaged 

in the generator’s outlet. If using the 

240V outlet, make sure plug connector 

is rotated 1/4 turn in the clockwise 

direction.

3. Faulty or defective power cord

3. Replace power cord.

4. Faulty or defective electrical appliance

4. Try connecting a known good 

appliance to verify the generator is 

producing electrical power.

5. GFCI outlet is tripped

5. Press the reset button on the GFCI 

outlet.

6. If trying 1-5 above does not solve the 

problem, the cause might be the generator 

has a fault.

6. Take the generator to your nearest 

authorized service dealer.

STORING GENERATOR

WARNING

Never store a generator with fuel in the tank 

indoors or in a poorly ventilated area where the 

fumes can come in contact with an ignition source 

such as a: 1) pilot light of a stove, water heater, 

clothes dryer or any other gas appliance; or 2) 

spark from an electric appliance.

NOTICE

Gasoline stored for as little as 60 days can go bad, causing gum, 

varnish and corrosive buildup in fuel lines, fuel passages and the 

engine. This corrosive buildup restricts the flow of fuel, preventing 

an engine from starting after a prolonged storage period.

Proper care should be taken to prepare the generator for 

any storage.

1. 

Make sure the Engine Switch is switched to 

STOP

 so 

the generator does not draw power from battery. 

2. 

Clean the generator as outlined in 

Cleaning the 

Generator

.

3. 

Drain all gasoline from the fuel tank as best as 

possible.

4. 

With the fuel shut off valve open, start the engine 

and allow the generator to run until all the remaining 

gasoline in the fuel lines and carburetor is consumed 

and the engine shuts off.

5. 

Close the fuel shut off valve.

6. 

Drain the remaining gas in the carburetor float bowl 

outlined in 

Draining Carburetor Float Bowl

 on page 21.

7. 

Change the oil (see 

Changing Engine Oil

 on page 23).

8. 

Remove the spark plug (see 

Spark Plug Maintenance

 

on page 24) and place about 1 tablespoon of oil in the 

spark plug opening. While placing a clean rag over 

the spark plug opening, slowly pull there coil handle 

to allow the engine to turn over several times. This 

will distribute the oil and protect the cylinder wall from 

corroding during storage.

9. 

Replace the spark plug (see 

Spark Plug Maintenance

 

on page 24).

10. 

Move the generator to a clean, dry place for storage.

MAINTENANCE 

Summary of Contents for WGen5500

Page 1: ...USER MANUAL WGen5500 Portable Generator 5500 Running Watts 6850 Peak Watts...

Page 2: ...to be seriously hurt or killed Model Number Running Watts Peak Watts Fuel Tank Size L G Rated Speed RPM Ignition Type Spark plug Engine Disp cc Stroke X Bore Oil Capacity L Oil Type THD WGen5500 5500...

Page 3: ..._ Model Number ______________________________________ Last Name ________________________________________ Serial Number _______________________________________ Street Address __________________________...

Page 4: ...ns 16 How to Float the Neutral Ground 16 Engine Fluids and Fuel 16 Adding Gasoline to the Fuel Tank 17 Power Output and Demand 18 Starting the Generator 18 Manual Start 18 Stopping the Generator 19 No...

Page 5: ...ot avoided could result in death or serious injury CAUTION Indicates a hazardous situation which if not avoided could result in minor or moderate injury NOTICE Indicates a situation which can cause da...

Page 6: ...Never remove the fuel cap with the engine running Never refuel the generator while the engine is running Always turn engine off and allow the generator to cool before refueling Only fill fuel tank wit...

Page 7: ...Chine CSA Master Contract Number Num ro de contrat principa l de CSA MWE Investments LLC Columbus Ohio 43228 USA Con u columbus Ohio tats Unis MWE Investments LLC Columbus Ohio 43228 Etats Unis Part N...

Page 8: ...8 Westinghouse Portable Power SAFETY SAFETY LABELS AND DECALS 8 9 7 10 8 9 6 6 7 5 10...

Page 9: ...ld back top flaps to reveal the manual 3 Remove the Wheel Kit Accessories cardboard box 4 Carefully cut two sides of the carton to remove the generator WHAT COMES IN THE BOX Manual Quick Start Guide M...

Page 10: ...wheel kit is not intended for on road use The wheel kit is designed for use on this generator only INSTALLING FEET TO FRAME 1 Place generator on a flat surface 2 Place a piece of cardboard or other s...

Page 11: ...nd outlets Oil Fill Plug Dipstick Must be removed to add and check oil Oil Drain Plug Must be removed to drain engine oil Never Flat Wheels For easy portability Fuel Shut off Valve Controls the flow o...

Page 12: ...the spark plug CARB Canister Required for models sold into and used in California Muffler and Spark Arrester Avoid contact until engine is cooled down Spark arrestor prevents sparks from exiting the m...

Page 13: ...Control Switch Allows fuel to flow to engine and energizes the ignition system Data Center The VFT Meter is an LED display that will rotate through volts frequency and lifetime run hours You can press...

Page 14: ...utput will be reduced approximately 3 5 for every 1000ft of increased altitude from sea level This is a natural occurrence and cannot be adjusted by engine Increased exhaust emissions can also result...

Page 15: ...n the top line of the chart Then select the rated amperage of the generator on the left side of the chart Where the two meet is the size of the conductor required for the application When using the WC...

Page 16: ...intained during the operation of the generator Failure to maintain the proper oil level can result in engine damage OPERATION CONNECTING THE GENERATOR TO A BUILDING ELECTRICAL SYSTEM It is recommended...

Page 17: ...ne is filled with engine oil See Checking Engine Oil on page 22 The generator is situated in a proper location Location Selection on page 14 The generator is on a dry surface Weather and Dry Surface o...

Page 18: ...eld or portable devices and a value of 3 5 for larger stationary devices For example a 900 W angle grinder can be assumed to have a starting power demand of at least 1 2 900 W which equals 1 080 W Sim...

Page 19: ...Normal Operation During normal operation use the following steps to stop your generator 1 Remove any connected loads from the control panel receptacles 2 Allow the generator to run at no load to redu...

Page 20: ...tor to malfunction and could result in death or serious injury NOTICE Periodic maintenance intervals vary depending on generator operating conditions Operating the generator under severe conditions su...

Page 21: ...muffler cover 4 Once the cover is removed locate the screw on the tip of the muffler and remove Pull the spark arrestor out of the muffler see Figure 15 Figure 15 Remove spark arrestor 5 If the spark...

Page 22: ...Figure 18 below Figure 18 Oil Fill Plug Dipstick 6 Check oil level When checking the engine oil remove the oil fill plug dipstick and wipe it clean Thread the oil fill plug dipstick all the way back i...

Page 23: ...apply slow but firm squeezing action 6 Rinse in clean water by submerging the air filter elements in fresh water and applying a slow squeezing action CHANGING ENGINE OIL 1 Always operate or maintain t...

Page 24: ...ug boot by firmly pulling the plastic spark plug boot handle directly away from the engine see Figure 23 NOTICE Never apply any side load or move the spark plug laterally when removing the spark plug...

Page 25: ...o loosen and remove all dirt on or around the engine s cooling fins Clean All Alternator Cooling Air Inlets and Exhaust Ports Make sure the cooling air inlets and exhaust ports of the alternator are f...

Page 26: ...an come in contact with an ignition source such as a 1 pilot light of a stove water heater clothes dryer or any other gas appliance or 2 spark from an electric appliance NOTICE Gasoline stored for as...

Page 27: ...ugged spark arrestor 9 Check and clean the spark arrestor 10 Stale fuel 10 Drain fuel and replace with fresh fuel 11 If trying 1 11 above does not solve the problem the cause might be the generator ha...

Page 28: ...enerator Accessories call to order 210004 GENERATOR COVER 210003 WGC25 25 POWER CORD 210052 30A 6 BREAKER TRANSFER SWITCH KIT MODEL WHMTS30 210075 25 Cord 30AMP Transfer Switch 210076 50A 6 BREAKER TR...

Page 29: ...IRE WGen5500 EXPLODED VIEW PART NO No Part Description 1 100533 FRAME 2 100552 ISOLATOR B 3 100553 ISOLATOR A 4 100551 NUT M10 5 180524 NUT M8 6 150507 CONNECTING PIPE 7 180563 BRACKET AIR CLEANER 8 1...

Page 30: ...190418 CRANKCASE 2 180536 BALL BEARING 3 180504 OIL SEAL 4 190225 GOVERNOR ASSEMBLY 5 190410 SHAFT GOVERNOR ARM 6 190409 WASHER GOVERNOR ARM SHAFT 7 190408 PIN LOCK 8 180507 BOLT DRAIN PLUG 9 180508 W...

Page 31: ...EL PIN CASE COVER 13 190407 PISTON 14 190406 PISTON RING SET 15 190405 ROD ASSEMBLY CONNECTING 16 190404 PIN PISTON 17 180791 CLIP PISTON 18 180534 COVER ASSEMBLY CRANKCASE 19 170502 CLIP 20 190417 CY...

Page 32: ...32 Westinghouse Portable Power WGen5500 SCHEMATIC...

Page 33: ...6 gal 25 L Run Time at 25 Load hrs 20 hrs Run Time at 50 Load hrs 15 hrs Gasoline Fuel Gauge Yes Choke type Manual Choke Location Above Air Filter AC Outlets 1 120 240V 30A L14 30R 2 Duplex 120V 20A G...

Page 34: ...34 Westinghouse Portable Power Version 07 23 18KD...

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