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TROUBLESHOOTING
Troubleshoot your problem by using the chart below. If the food dehydrator still
does not work properly, contact W Appliance Co. customer service center or the
nearest authorized service center. Customers must never troubleshoot internal
components. Only a certified technician should attempt food dehydrator repair.
TROUBLE
POSSIBLE CAUSE
POSSIBLE REMEDY
• No heat
• No fan
• No power
• Be sure the unit is plugged in
• Make sure the power is
switched on.
• Check the outlet is working.
• No heat
• No fan
• Broken wire in unit
• Do not use the appliance,
send it for repairs.
• Return for service.
• Slow drying
• Trays overfilled.
• Fan jammed or running to
slowly.
• Air leaks due to warped or
improperly stacked trays.
• Air must flow freely around
food for proper drying.
Reduce quantity in trays or
rearrange food.
• Check for foreign objects
jamming fan.
• Check that the food on the
trays is not blocking air flow
through tray stack. Make sure
central chimney of tray is not
obstructed..
• Uneven drying
• Variation in food thickness
and ripeness.
• Trays not rotated.
• Too much food in drying
trays.
• Check that the food is of
similar thickness
• Rotate trays once or twice
during dehydration process
• Check that the food on the
trays is not blocking air flow
through tray stack. Make sure
central chimney of tray is not
obstructed.
• Overheating or insufficient
heat
• Temperature control not
functioning at proper
range.
• Temperature in the lowest
tray should be approx. 140˚F
(60˚ C) with empty trays
in place. If temperature
varies significantly, adjust
accordingly or return for
service.
• Noisy fan/motor
• Foreign matter in fan
• Motor bearing worn
•
Check for foreign objects
jamming fan.
TROUBLESHOOTING & WARRANTY