11
Troubleshooting
No Power
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Make sure the AC cord is plugged into the back of the LCD monitor.
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Make sure the AC power cord is securely connected to an AC outlet.
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Plug another electrical device (like a radio) to the power outlet to verify that the outlet is supplying the
proper voltage.
No Screen Image
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Make sure monitor is turned on.
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Make sure the video cable is securely connected to both the monitor and PC or Notebook or
Audio/Video apparatus.
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Make sure you have selected the correct video input source.
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Adjust the brightness and contrast levels.
Fuzzy Image
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Set desktop resolution on your PC to the Preferred mode.
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Perform Auto Adjust on the monitor.
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Adjust Phase/Sharpness setting on the monitor.
“Out Of Range”
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Set screen resolution to panel native resolution at 60 Hz.
Cannot Find "Preferred" Mode on My Display Properties
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You may need to download and install the latest video card driver for your PC. Listed below are websites
for major video card manufacturers:
Nvidia
: http://www.nvidia.com/content/drivers/drivers.asp
Intel
: http://downloadfinder.intel.com/scripts-df/support_intel.asp
AMD (ATI)
: https://support.ati.com/ics/support/default.asp?deptID=894
Image Too Bright or Too Dark
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Adjust the brightness and contrast levels under the OSD menu.
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Make sure the video cable is securely connected to both the monitor and PC or Notebook or
Audio/Video apparatus.
Distorted Image
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Reset the LCD monitor by performing the “Reset” function using the OSD.
•
Remove extra accessories (such as a VGA extension cord).
