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31
Troubleshooting
Problem
Cause
Solution
Power Plug unplugged
Plug in
Switched OFF
Press ON/OFF Switch
No Water in the tank
Fill in Water
Wall Socket not ok
Use another wall socket
Check circuit breaker
No Function
Power Cord damaged
Have the steam cleaner
repaired by a professional
Trigger cannot
be pressed
Trigger is engaged by the
child-proof lock
Release the lock by pressing
to the left
Floor cloth too wet
Take new floor cloth
Base is not lying evenly on
the wooden floor
Steam Cleaner might rise
wood floor, let floor dry fully
Water on the
floor
Too many water in the tank
Switch OFF, Let the
appliance cool down, empty
the water
No Steam
No Water in the tank
Fill in Water
Pale Residue
on the floor
Steam cleaner stands for too
long on the same place
Wipe the place with
household white vinegar or
alternatively reheat the place
for one minute and residue
should be removed
Attention: Do not overheat
wood floors!
Does not heat
up after some
time
Lime Scale in the Water Tank Descaling