Western Digital My Book Velociraptor Duo User Manual Download Page 34

MY BOOK VELOCIRAPTOR DUO

USER MANUAL

COMPLIANCE AND WARRANTY INFORMATION

 – 30

Limited Warranty

WD warrants that the Product, in the course of its normal use, will for the term defined 
below, be free from defects in material and workmanship and will conform to WD’s 
specification therefor. The term of your limited warranty depends on the country in which 
your Product was purchased. The term of your limited warranty is for 3 years in the 
North, South and Central America region, 3 years in the Europe, the Middle East and 
Africa region, and 3 years in the Asia Pacific region, unless otherwise required by law. 
The term of your limited warranty period shall commence on the purchase date 
appearing on your purchase receipt. WD shall have no liability for any Product returned if 
WD determines that the Product was stolen from WD or that the asserted defect a) is not 
present, b) cannot reasonably be rectified because of damage occurring before WD 
receives the Product, or c) is attributable to misuse, improper installation, alteration 
(including removing or obliterating labels and opening or removing external enclosures, 
unless the product is on the list of limited user-serviceable products and the specific 
alteration is within the scope of the applicable instructions, as found at 

http://

support.wdc.com/warranty/policy.asp

), accident or mishandling while in the possession 

of someone other than WD. Subject to the limitations specified above, your sole and 
exclusive warranty shall be, during the period of warranty specified above and at WD’s 
option, the repair or replacement of the Product. 

The foregoing limited warranty is WD’s sole warranty and is applicable only to products 
sold as new. The remedies provided herein are in lieu of a) any and all other remedies 
and warranties, whether expressed, implied or statutory, including but not limited to, any 
implied warranty of merchantability or fitness for a particular purpose, and b) any and all 
obligations and liabilities of WD for damages including, but not limited to accidental, 
consequential, or special damages, or any financial loss, lost profits or expenses, or lost 
data arising out of or in connection with the purchase, use, or performance of the 
Product, even if WD has been advised of the possibility of such damages. In the United 
States, some states do not allow exclusion or limitations of incidental or consequential 
damages, so the limitations above may not apply to you. This warranty gives you 
specific legal rights, and you may also have other rights which vary from state to state.

Warranty Information (Australia/New Zealand)

Nothing in this warranty modifies or excludes your legal rights under the Australian 
Competition and Consumer Act or the New Zealand Consumer Guarantees Act. This 
warranty identifies WD's preferred approach to resolving warranty claims which is likely 
to be quick and simple for all parties.

No other warranties either express or implied by law, including but not limited to those 
contained in the Sale of Goods Act, are made with respect to the Product. If you 
purchased your Product in New Zealand for the purposes of a business, you 
acknowledge and agree that the New Zealand Consumer Guarantees Act does not 
apply. In Australia, our goods come with guarantees that cannot be excluded under the 
Australian Consumer Law. You are entitled to a replacement or refund for a major failure 
and compensation for any other reasonably foreseeable loss or damage. You are also 
entitled to have the goods repaired or replaced if goods fail to be of acceptable quality 
and the failure does not amount to a major failure. What constitutes a major failure is set 
out in the Australian Consumer Law.

Summary of Contents for My Book Velociraptor Duo

Page 1: ...External Desktop My Book VelociRaptorTM Duo Dual drive Storage System User Manual My Book VelociRaptor Duo User Manual...

Page 2: ...s and special offers Warranty RMA Services Get warranty product replacement RMA RMA status and data recovery information Knowledge Base Search by keyword phrase or answer ID Installation Get online in...

Page 3: ...ng the Device 10 Checking Device Health 10 Managing the RAID Configuration 12 Checking the Device Status 12 Changing the Device Configuration 13 Erasing the Device Drives 16 Registering the Device 18...

Page 4: ...MY BOOK VELOCIRAPTOR DUO USER MANUAL TABLE OF CONTENTS iv Warranty Information Australia New Zealand 30 Obtaining Service 31 Warranty 31 GNU General Public License GPL 32 Index 33...

Page 5: ...nd this means you can do more work in less time with the ground breaking data transfer speed of the Thunderbolt technology User configurable RAID for speed or double safe data protection Select the mo...

Page 6: ...y configuring the drives running diagnostics and more Important For the latest WD product information and news visit our website at http www westerndigital com For the latest software firmware and pro...

Page 7: ...y Book VelociRaptor Duo dual drive storage device is initially formatted with HFS J partitions and configured as a striped RAID disk array RAID 0 In the RAID configurations both drives are formatted w...

Page 8: ...if the problem persists contact WD Support Figure 2 My Book VelociRaptor Duo Dual drive Storage Device LED Appearance Power State Activity Normal Operating Indications Brief fast flash display of whi...

Page 9: ...that support Thunderbolt technology visit http support wdc com Kensington Security Slot For physical device security the Kensington security slot accepts a standard Kensington security cable sold sep...

Page 10: ...es instructions for Connecting the Device Installing the WD Drive Utilities Software Connecting the Device 1 Depending on your region if required change the AC adapter as follows 2 Turn on your comput...

Page 11: ...Verify that the My Book VelociRaptor Duo appears under DEVICES in the Sidebar area of your Finder display Note If the External disks check box is selected on your Finder Preferences dialog the My Boo...

Page 12: ...drives and use one of them with or without backup encryption See Changing the Device Configuration on page 13 If you do not want to use the Time Machine backup software or if you want to change the dr...

Page 13: ...lias Applications folder on the screen that displays 3 In the alias Applications folder double click the WD Drive Utilities application 4 Read the license agreement and click Accept to continue and di...

Page 14: ...o help make sure that your device is performing well Run the following tests if you are concerned that your device is not operating properly S M A R T Status Check S M A R T is a failure prediction fu...

Page 15: ...hecks is on a regular basis before you encounter any problems with your drives And because they are so fast running the S M A R T status check and the quick drive test provides a high level of assuran...

Page 16: ...ive To check the device status 1 Click Go Applications WD Drive Utilities to display the WD Drive Utilities screen see Figure 3 on page 9 2 If you have more than one supported storage device connected...

Page 17: ...com for information about downloading and restoring the WD software and disk image To change the device configuration 1 Click Go Applications WD Drive Utilities to display the WD Drive Utilities scre...

Page 18: ...the I understand check box to signify that you accept the risk and activate the Configure button Important If you want to save any of the data that is on the device drives back it up to another storag...

Page 19: ...your My Book VelociRaptor Duo device are software configured and the backup disk encryption feature is not compatible with software configured RAID devices If you do not want to use the Time Machine b...

Page 20: ...completion message changes to reflect the mode you have changed to 11 Go to http support wdc com and see Knowledge Base answer ID 7 for information about downloading and restoring the WD software and...

Page 21: ...es all data on the device is erased This will take several hours to complete If you do not select this option the WD Drive Utilities software performs a quick erase operation and the data might be rec...

Page 22: ...ase answer ID 7 for information about downloading and restoring the WD software and disk image Registering the Device The WD Drive Utilities software uses your computer s Internet connection to regist...

Page 23: ...whether you want to receive notifications about software updates product enhancements and price discount opportunities g Click Register Drive Restoring the WD Software and Disk Image In addition to d...

Page 24: ...Duo Finder listing or desktop icon and select Eject My Book VelociRaptor Duo 2 If you have converted your device to individual drives eject both the A and B volumes You might hear the drives power dow...

Page 25: ...sly monitors the operational condition of your My Book VelociRaptor Duo drives When a drive fails the utility displays a warning message depending on the configuration of your system For a striped RAI...

Page 26: ...device You can easily replace the hard drives inside the enclosure Important Only use WD VelociRaptor hard drive assemblies to replace the drives in your My Book VelociRaptor Duo device enclosure Usin...

Page 27: ...signations used by the WD Drive Utilities software As you view them from the front of the enclosure Switching the drives from one enclosure slot to the other would have no impact on the operation of y...

Page 28: ...ANUAL REPLACING A DRIVE 24 9 Gently slide the replacement drive assembly into the enclosure until it is fully inserted 10 Replace the drive cover plate and secure it with the thumbscrew Note Do not ov...

Page 29: ...of your device If your device is configured as THEN A striped RAID 0 disk array The Finder listing and desktop icon for your My Book VelociRaptor Duo device do not reappear In this case a If you have...

Page 30: ...and desktop icon for your My Book VelociRaptor Duo device reappear b If you have more than one supported device connected to your computer select the one with the drive you replaced on the WD Drive U...

Page 31: ...desktop icon for the new replacement drive do not appear because you have to format it using the WD Drive Utilities Drive Erase function b If you have more than one supported device connected to your...

Page 32: ...tee that interference will not occur in a particular installation Any changes or modifications not expressly approved by WD could void the user s authority to operate this equipment ICES NMB 003 Compl...

Page 33: ...Material Authorization RMA If it is determined that the Product may be defective you will be given an RMA number and instructions for Product return An unauthorized return i e one for which an RMA nu...

Page 34: ...any and all other remedies and warranties whether expressed implied or statutory including but not limited to any implied warranty of merchantability or fitness for a particular purpose and b any and...

Page 35: ...ition to other rights and remedies available to you under the Australian Competition and Consumer Act or the New Zealand Consumer Guarantees Act Your original box and packaging materials should be kep...

Page 36: ...cts for the balance of the applicable period of the original warranty or ninety 90 days from the date of shipment of a repaired or replaced Product whichever is longer This warranty is WD s sole manuf...

Page 37: ...CC information class B 28 Full media scan 11 G GNU General Public License 32 H Handling precautions 5 K KC notice Republic of Korea 29 Kensington security slot 5 Kit contents 2 L Limited warranty info...

Page 38: ...WD VelociRaptor and My Book are registered trademarks in the U S and other countries and My Book VelociRaptor and Data Lifeguard are trademarks of Western Digital Technologies Inc Thunderbolt and the...

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