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DATA LIFEGUARD DIAGNOSTICS (DLGDIAG)
DLGDIAG FOR DOS – 14
USER MANUAL
Enter & Print RMA Information
If the hard drive is under warranty and DLGDIAG determines that the hard drive is
unrepairable, obtain an RMA (Return Material Authorization) number and instructions for
product return from WD Technical Support at
To complete the RMA information, select
Enter and Print RMA Information
from the
DLGDIAG main menu, then fill out all fields in the
Enter and Print RMA Information
screen. You must have a printer properly connected to your computer to print RMA
information.
Help
1. Select
Help
from the main menu to access the DLGDIAG.txt Help file.
2. Use the up and down arrow keys to read through the text Help file.
3. Press
Esc
to return to the main menu.
Quit
1. To close DLGDIAG, select
Quit
from the main menu. A message displays prompting
you to reset the system to reinitialize the BIOS and hard drive(s).
2. Press
Ctrl-Alt-Delete
or turn the power off to restart the system.
3. Remove the floppy disk from the drive and reboot the system.
Command Line Switches
DLGDIAG supports the following command line options:
Command Line
Description
-A
Disable error code for SMART failures
-B
Check SMART status without menus
-C
Enable output to comma file
-Dx
Select drive x only, where x is 0-15 or ? to show drive info
-E
Run extended test without menus - with drive repair
-FWRITE
Write zeros to the first and last million sectors
-G
Show test history on the SMART log area
-H
Enable appending of log to history log file
-L
Disable output to log file
-Ox
Specify log file location, where x is the full path
-Px
Access drives at baseport x (hex address) only
-Q
Run Quick Test without menus
-R
Run performance test without menus
-S
Skip rebooting after a run of the program
-V
Run extended test without menus - without drive repair
-WRITE
Write zeros to the entire drive